I hope that my experience from the site will be good after my contract with my issue
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Up to now i confess you are the only one who give a clear goodwill to resolve the question and i appreciate it. lets just hope both parties will be alsatisfied.
Thought we were buying a pool not a stupid gift card an now no refund just someone sending. The same msg constantly in live chat an no response from email or phone kids lost £43.30 the saved thinking... See more
I' ll use this opportunity to compliment customer service. They were helpful, quick to respond and adress the issue I had with refunding my money. They also refunded it in relatively short time after... See more
3.9
Great
187 reviews
No recent history of asking for reviews
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Reply from Mysunjourney
Dear Natalie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mysunjourney.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Marc helped me thanks
January 3, 2025
Unprompted review
its fast and the customer service
December 20, 2024
Unprompted review
Great service by ANNE!
December 18, 2024
Unprompted review
Great service
Eric contact me and he resolved all the misunderstanding.
Great job!
December 5, 2024
Unprompted review
I had an issue with a product
I had an issue with a product I contacted mysunjourney and it was delt with promptly by Ann excellent customer services thank you again
November 19, 2024
Unprompted review
I would say good customer support and…
I would say good customer support and thanks for all Emily. Wishing you a good day.
December 1, 2024
Unprompted review
Kepp away!
Kepp away!! They charged my 2euro & then 2euro more! It was a fake ad on instagram about Intresport and a Northface backpack.
I have already deleted my bank card and I will issue a new one! I will also give all my info to the Greek Police!
K E E P A W A Y !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
November 9, 2024
Unprompted review
Reply from Mysunjourney
Dear giorgos,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@mysunjourney.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Jeremy contacted me to address my issue
November 7, 2024
Unprompted review
Thank you for the assistance Emerald
Very helpful assistance, thanks a lot!
September 10, 2024
Unprompted review
Amazing customer support service
My support assistant kuuka was really helpful in explaining stuffs to me and signposting me to the right channel when need be.
October 10, 2024
Unprompted review
I wish thank very much Bree that have…
I wish thank very much Bree that have solved my problem in few seconds! Top 🔝 5 stars 🌟
October 5, 2024
Unprompted review
Customer support was great in resolving…
Customer support was great in resolving my issue. I’m very thankful for their help.
September 11, 2024
Unprompted review
Good service
September 10, 2024
Unprompted review
I have received very good customer…
I have received very good customer service from Sama. Thansk you for the excellent service and I really appreciate it.
September 10, 2024
Unprompted review
The issue was resolved to my…
The issue was resolved to my satisfaction, and customer support was excellent.
September 6, 2024
Unprompted review
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