Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
Company replied
Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Toiletries Store
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the powder
Love the powder, makes my mouth feel clean and I think my teeth look a bit whiter . I will definitely order more
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Trina,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Again easy to deal with product is…
Again easy to deal with product is great, arrives on time, price and products easy to find and purchase x
April 23, 2026
Unprompted review
Reply from MySweetSmile
Hi David,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Lauren
Super quick delivery
Super quick delivery. A really good deal & the product is well presented & of the quality that I expected.
April 17, 2026
Unprompted review
Reply from MySweetSmile
Hi Stefan,
It’s great to hear your MySweetSmile order arrived so quickly! We’re excited for you to give it a try and hope you love the results.
If you have any questions or need tips on how to use your new products, our handy How-To Guides: https://mysweetsmile.com/pages/instructions are a great resource. And of course, you can always email us at help@mysweetsmile.com.
Thanks again for your support. We look forward to hearing what you think!
- Mary
It works and was easy to use
March 2, 2026
Unprompted review
Reply from MySweetSmile
Hi Edward,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Older adult review
I use this product twice a week, I don’t expect a Katie Price result, but there is a difference that as a woman of my age is happy with. So thank you My sweet smile.
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Sharon,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Arrived on time items as advertised…
Arrived on time items as advertised repeat order as it work’s happy customer 😁
February 13, 2026
Unprompted review
Reply from MySweetSmile
Hi Lin,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
It seems to be working
It seems to be working, I use it everyday as my teeth were quite stained. I should of used lid for powder as bowl is clumping a bit.
Overall impressed.
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Jacqui,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
I’m really surprised that the powder…
I’m really surprised that the powder actually works but WOW improvement has worked only use twice a week but have bought two pots and will continue Five stars!!
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi there,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Arrived on time Definitely see the…
Arrived on time Definitely see the difference on teeth
May 11, 2026
Unprompted review
Reply from MySweetSmile
Hi Gillian,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Tooth powder
My order was delivered quickly but though the product removes some stains, it doesn't work on all stains and that's with using it twice daily.
May 16, 2026
Unprompted review
I've used MySweetSmile for months.
I've used MySweetSmie for months and I can see the different in my teethes, now more white.
January 1, 2026
Unprompted review
Reply from MySweetSmile
Hi Mrs Hall,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Excellent product
Excellent product. My dentist approves. I always stock up for my family when there is an offet
April 17, 2026
Unprompted review
Reply from MySweetSmile
Hi there,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Fast delivery on items ordered and…
Fast delivery on items ordered and quality product with free gift,what's not to like.👍
May 1, 2026
Unprompted review
Reply from MySweetSmile
Hi Jeremy,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Great service
Great service
Good quality goods
Toothpaste really does remove stains caused by tea
Am now trying the whitening pen which is really good for reaching between teeth .
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Flynn,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Lauren
The product arrived quickly & was well…
The product arrived quickly & was well packaged.
It did improve teeth whiteness but not on the more stubborn stains.
I will continue to use but will spend more time on the stubborn stains to see if that helps.
May 16, 2026
Unprompted review
It does what it says great product and…
It does what it says great product and was delivered on time
May 16, 2026
Unprompted review
Reply from MySweetSmile
Hi Lee,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Whitening Powder / toothpaste
I use the powder almost every day which is making a difference to the brilliance of my teeth. I’ve just purchased the toothpaste and I’m looking forward to trying that.
May 4, 2026
Unprompted review
Reply from MySweetSmile
Hi P O'Neill,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Lauren
Reply from MySweetSmile
Hi Customer,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile, we’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Lauren
Reply from MySweetSmile
Hi Kevin,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Great company
Great service fast delivery easy to put orders in great product .
April 30, 2026
Unprompted review
Reply from MySweetSmile
Hi there,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.