MyTicketDeal.com Reviews 520

Jason was very helpful and polite. It was a joy working with him on my flight plans.

I was on line trying to book my flight, which was aggravating me more & more every minute. So finally after trying for well over 2 long hours and having a stupid ass countdown to book the flight which I could NOT COMPLETE bcuz it would not take my banking account email address. It kept saying it was an invalid email. Which btw it was NOT .... SO I decided to call and by this time I have just about lost every lil patience I've ever had and I AM ONE OF THE MOST PATIENT PEOPLE THERE ARE. Well, when I called I got a very soft spoken, polite, and nice guy named David Whipe.... He automatically turned my mood around. He was very very kind, took his time with me , answered every question I had even if I repeated myself ( which I did several times ) .Mr David was very knowledgeable about all of my questions and he made me feel comfortable with continuing to book my flight as I was about to give up and just cancel the whole flight. But bcuz of Mr David I got my flight booked and I ended my call not pissed off ( sorry ) but actually being very happy and pleased....So again THANK YOU MR.DAVID WHIPE FOR YOUR OUTSTANDING CUSTOMER SERVICE AND GOING ABOVE AND BEYOND YOUR JOB DESCRIPTION ( AS I THINK YOU DID THIS FOR ME ) IF I COULD GIVE YOU 10 STARS I WOULD HAVE SIR. SINCERELY; T.WORTH

First make sure you read the fine print of how to get refunds or what is refunded. they will keep the Taxes for cancellations
Very rude. Hard to understand. Noisy background. I am usually very good at understanding what is being said with accents.
Everyone you speak to is of Indian decent. I imagine that is because their call center is in India however the "home office is in North Las Vegas.
I called to cancel my pending booking, as they do not allow that to take place by clicking the cancel button on the website, the girl whom answered was very soft spoken and the background was very noisy. Every time she spoke I told her that I am sorry but I cannot hear her. she would say something else in the same volume and again I would tell her I only heard XYZ, could she please repeat it. after 5 minutes of this I hear some words, no idea what was spoken, but ended with ok. then she hung up. I called back and now I was upset. the guy that then answered at least I could hear I told him that I was just on a call and got disconnected but I want to cancel my pending transaction. He completely ignored me with my statement. silence was on the line so he started to say that the last rep I spoke to the night before, because again they force you to call, i said no i spoke to someone there just 3 seconds ago before they hung up on me. he said no she disdn't hang up on you, then said it is cancelled, can i disconnect now? This was said in demeaning tone. so I hung up.
You casn get the same price doing it all yourself on the website for the airline.
Dont waste your time using this company!

Very fast, efficient and very friendly.

The gentleman was very kind and did everything he could to help me get out flight home in the time frame that we have.

Robin was very helpful. Great Customer Service. I want to give him 10 stars!

Very helpful salesperson

Robin was very helpful and kept my flight itinerary as I originally requested. Thank you for searching your database. Great job at explaining fees and process.

Robin Brooks had excellent Customer services
He help me with all my needs excellent

The gentleman David that helped me was very helpful. He helped me reschedule a flight at a cheaper price. I would use this service again.

This was one the easiest time I've ever had. I had a family emergency and had to get to lasvegas quick. The agent was able to get me on a flight in less than 8 hrs. He was so nice & helpful. I wii be sending everyone I know to him.

Robin who assisted me with booking easily was very knowledgeable and pleasant to speak with

I was a bit skeptical when I received the email to call about my booking. The way Robin took time to explain everything, put me at ease. Robin was very thorough, professional and helpful!

I needed a last minute change to my flight and I had the pleasure of speaking with Robin. He was kind, gracious and efficient! It made it a smooth process!

Robbin was honest even if I didn’t want to hear it lol but he helped figure it out and it all worked out in the end

Logan had great customer service very kind very patient my representative should train others I was confused and he unconfused me he had very great patience and you guys have a great deals thank you and I'll fly with you again in the future

I really appreciate the support David keep up the good work and service

How can they give you a price and when they call you to confirm booking, the price is ALWAYS higher? They tell you that price is no longer available. Yet when I went back on their site, it still shows me the lower price?? What a scam!!! You’re better off booking through the airline directly because it’s cheaper in the end!

He Robin was very nice and helpful helping me understand