Much appreciate the cheaper tickets and no admin fees. Find the refund process frustrating as none of the tickets (I travel a lot) I’ve needed to be refunded I’ve been able to online - I’ve had to em... See more
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Absolutely brilliant. Got tickets much cheaper than elsewhere. Very easy to navigate. Their customer service is fantastic. A big shout out to Sonia who sorted out my query incredibly quickly. I'... See more
Poor. I was sold a ticket with a Senior Railcard discount for a 640am departure into London. The on board ticket inspector remarked that the railcard was not valid at that time and my ticket provider... See more
TicketyBoo is a breath of fresh air. I've been stung for admin and refund fees when buying train tickets elsewhere - but TicketyBoo make it a selling point that they don't charge these fees. I li... See more
Company replied
3.8
Great
27 reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
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A breath of fresh air!
TicketyBoo is a breath of fresh air. I've been stung for admin and refund fees when buying train tickets elsewhere - but TicketyBoo make it a selling point that they don't charge these fees.
I like the interface, nice and simple and a map to get some context of where you're going. The app is really useful too, I like having my eTickets and Railcard right there.
Definitely recommend them for buying train tickets!
February 24, 2025
Unprompted review
Reply from Myticketyboo
Thank you so much for your review, Colin!
Love the no-nonsense service... and the name!
I like the feeling of buying my tickets from a company that wants to take away the pain of booking and paying for them. They're not gushy and OTT on the customer care stuff, they're just straightforward and honest (and there are no fees!). That's all I want. I really love the name too.
November 4, 2025
Unprompted review
Reply from Myticketyboo
Thank you so much for your review, we really appreciate it!
Great service
Really easy to use on the app and as advertised no fees - a great winning formula. Would recommend to anyone commuting.
October 12, 2025
Unprompted review
Reply from Myticketyboo
Thanks for the review, we're glad you like the app!
Cheaper tickets every time!
I'd always been paying a small fee when buying a train ticket online. It's not much but it all adds up - and why pay it when you don't have to. As TicketyBoo doesn't charge fees, it means I save money every time I buy a ticket!
October 15, 2025
Unprompted review
Reply from Myticketyboo
Thank you so much for the review. We're glad to be of service!
No Booking Fees
Nice to know that you're only being charged what you pay for with no hidden fees
November 1, 2025
Unprompted review
Reply from Myticketyboo
Thank you for the review!
No unnecessary fees
I bought my train ticket through the TicketyBoo app after other apps started charging me a booking fee. They also don’t charge any fees if I need to refund or change my ticket, which is great.
I’ll definitely be using this app from now on.
October 18, 2025
Unprompted review
Reply from Myticketyboo
We're glad to have you on board!
Helped me to change my ticket after a…
Helped me to change my ticket after a gig was cancelled, didn't charge me a fee
October 9, 2025
Unprompted review
Reply from Myticketyboo
Glad to have been of service!
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