MYTOOLEXPERT LIMITED Reviews 49

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Order arrived following day. Although sceptical about the quality because of the low price, being a bit fiddly to fit and use with the hoover attachment on my Makita grinder, I have been impressed wi... See more

Rated 5 out of 5 stars

Great price and excellent service. Delivery was very quick next day to North east Scotland

Rated 5 out of 5 stars

I was really impressed that delivery on both orders was less than 24 hours, even the one I placed on a Sunday. Both the mortar raking starter kit and the 8 mm carbide rake pins performed well. I wa... See more

Rated 5 out of 5 stars

I bought a dust control unit for my angle grinder to remove the mortar from between the bricks on my house. The unit arrived really quickly and it was free postage, so five stars for that. It was ea... See more

Company details

  1. Tool Store

Written by the company

Trusted online store specialising in premium diamond tools, cutting discs, core drills, mortar raking equipment and accessories across the UK. Ideal for professional tradespeople and DIY enthusiasts alike, we offer meticulously curated solutions for cutting, drilling, grinding and surface preparation tasks. We supply industry-standard diamond blades, drill bits and polishing tools engineered for performance, precision and durability. Our dynamic team brings together seasoned product experts and energetic innovators, united by a passion for tools that outperform expectations. We pride ourselves on free UK mainland shipping, reliable next‑day delivery, and a generous 30‑day return policy to give customers peace of mind. With fast mortar raking kits, vacuum‑compatible angle grinder attachments and specialised tile‑drilling bits, we cater to trades such as builders, tilers, plumbers, landscapers and more. Our customer reviews reflects high satisfaction for quality, value and service. Prompt response to feedback and a focus on tools that make projects faster and cleaner are at the heart of our ethos. Whatever your trade or task, we help you find the right tool for the job.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good tool for the price

Order arrived following day. Although sceptical about the quality because of the low price, being a bit fiddly to fit and use with the hoover attachment on my Makita grinder, I have been impressed with how well it works. Used it to cut out pipe chases in a cinderblock wall, and very little dust as a result of the product. Would recommend to others as it does exactly what it says it will!

March 20, 2026
Rated 5 out of 5 stars

Bought the mortar rake starter kit with…

Bought the mortar rake starter kit with dust extraction for my dewalt angle grinder, very easy to fit with the aluminium collars, was surprised how fast and easily it removed damaged mortar, using dust extractor fitted to my Henry vac, virtually no dust, would highly recommend.

November 10, 2025
Rated 1 out of 5 stars

Resolved

Order arrived extremely quickly unfortunately parts are missing I have emailed and telephoned but still have not had a reply. I will probably have to return my order which is a grate inconvenience as I am waiting to start a job.
Tool expert have now resolved my problem and offered a full refund the missing part was a manufacturing issue Well done

October 25, 2025
MYTOOLEXPERT LIMITED logo

Reply from MYTOOLEXPERT LIMITED

Thank you for your feedback, and we’re truly sorry for the inconvenience you experienced. We’ve identified that this issue was caused by a manufacturing error affecting one specific batch. All affected stock has now been recalled, and the issue has been fully resolved.

Unfortunately, human errors can occur from time to time in any industry, but we take such matters seriously and have implemented additional checks to prevent this from happening again.

We’re glad our team was able to resolve the matter quickly and appreciate your understanding.

Rated 5 out of 5 stars

Impressive delivery and good equipment

I was really impressed that delivery on both orders was less than 24 hours, even the one I placed on a Sunday. Both the mortar raking starter kit and the 8 mm carbide rake pins performed well. I was rather disappointed that the additional 8mm Narcrist diamond rake pin I purchased didn’t last longer than the carbide version as I had expected.
The instructions for the rake dust guard could be improved by adding advice on using the rake pins, particularly the need for pilot holes and how to efficiently remove mortar without putting excessive force on the rake pin. Otherwise, I was well pleased with the service and the equipment.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Solid Unit. Easy assembly. Good to go.

I bought a dust control unit for my angle grinder to remove the mortar from between the bricks on my house. The unit arrived really quickly and it was free postage, so five stars for that. It was easy to assemble using the selection of four different collars for your particular angle grinder. I've got rained off, so I'll have to wait for a better day to use it. I give MyToolExpert 5 stars for the quality of the product, the easy assembly, and the speed in which I received it.

July 16, 2025
Unprompted review

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