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MyTutor Reviews 3,929

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, describing them as patient, clear in their explanations, and highly effective in building confidence and understanding. Many appreciate the detailed reports received after each session, providing valuable feedback on progress and future plans. The service is consistently praised for its ease of use, with people finding the platform intuitive for booking lessons and navigating various features. The ability to filter and choose suitable tutors, along with the overall positive user experience, contributes significantly to customer satisfaction. However, some reviewers were not happy with the customer service, citing unhelpful responses and issues with account management. A few other people also felt that the website had occasional functionality problems, such as difficulties in setting up sessions or unexpected cancellations. Additionally, some individuals expressed dissatisfaction with the tutor application process, feeling unfairly rejected despite extensive experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising the tutors for their professionalism,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the website's ease of use... See more

Service

Customers had positive experiences with service, with many praising the effectiveness of the tutors and the... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration and... See more

Website

Clients share ambiguous opinions on the website, with many praising its ease of use for finding tutors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

My tutor has been such a blessing. She has been excelling in maths. I get reports after every session saying what she did well and what needs to be worked through. My daughter choose to keep her camer... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more


Company details

  1. Tutoring Service
  2. Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent tutor

Excellent tutor
My daughter really enjoys her classes. It’s structured and suits how she learns best.

December 5, 2025
Rated 5 out of 5 stars

My Tutor is a fantastic service that…

My Tutor is a fantastic service that brings together a huge spectrum of qualified and experienced tutors that you can access for your own tailored needs. My Tutor is quick, easy and full of information. Highly recommend.

December 1, 2025
Rated 5 out of 5 stars

Angel is a lovely girl

Angel is a lovely girl. She knows what she is doing. My daughter is feeling confident and enjoying her lessons. Well done, Angel! Keep up the good work.

December 3, 2025
Rated 4 out of 5 stars

Great part-time work!

I've worked on MyTutor as a tutor for around 4-5 years and it has been a great experience! The process to work for them is really positive, and is a brilliant part time job. I especially liked working on the private side and worked with some great students. The booking process is on the whole easy to navigate. The only downside is new tutoring slots get taken very quickly!!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

K Hawin physics

My daughter is having Physics A level tutoring with K Hawin, she is progressing well , K Hawin is an excellent tutor, efficient and diligent

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Too pushy for the wrong reasons

This service is really annoying. Since I joined online, they called me 3-4 times and sent numerous emails to match my need with junior students with mediocre grades and no experience. They are currently more of a liability than an asset.

November 25, 2025
Unprompted review
MyTutor logo

Reply from MyTutor

Hi Eka,

Thank you for taking the time to leave your feedback.

I’m sorry to hear you haven’t had a positive experience and feel that the team have been pushy and haven’t met your expectations and needs.

We have a near-peer model, so that our customers can get support and tutoring from those who have recently been studying and will have recent experience with the curriculum and exam boards.
In order to tutor on our platform, all of our tutors have to have obtained an A* A or B in their chosen subject; otherwise, we don’t allow them to tutor it, and we can assure you that a high number of our tutors have been on the platform for years and have extensive experience.

Our dedicated tutor-matching team strives to find the best match for our customers, but we can understand if that came across as overbearing, and I will feed this back to the team to ensure we look at our process and make the necessary changes to ensure that doesn’t happen in the future.

If you’d still like support with finding a tutor and would like to give it another try, we would love the opportunity to turn this experience around. Please feel free to contact us via live chat, phone or email at support@mytutor.co.uk, and we will be happy to help.

Thanks again for your feedback.
The MyTutor team.

Rated 4 out of 5 stars

Prompt and well managed

Prompt and well managed. The selection of tutors are well laid out. Our tutor is so lovely but really helps to make students think about their steps. My eldest has come. Long way thanks to her tutor

November 3, 2025
Rated 5 out of 5 stars

Reassuringly professional.

Super quick responses from MyTutor to find a suitable tutor tailored to our needs. Really good and easy to use system for the tutoring. Reassuringly professional service. Would highly recommend!

November 13, 2025
Rated 5 out of 5 stars

Amazing tutor at amazing prices

Amazing tutor at amazing prices. My daughter has learnt so much in a short space of time and has really progressed well. Each lesson is packed with learning and our tutor dos exactly what we require! Thank you MyTutor!

November 12, 2025
Rated 5 out of 5 stars

Great Tutors

The platform was extremely helpful and involved with helping my child look for a tutor, and his current tutor is really nice. The lessons are really relaxed but useful, he really enjoys the lessons, and thinks that he’s improving a lot. I would definitely recommend My Tutor to other people looking for tutors.

November 8, 2025

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