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MyTutor Reviews 3,930

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and the positive impact tutors have on students' confidence and understanding. Many appreciate the ease of setting up lessons, the detailed feedback provided after each session, and the overall quality of the service. People find the website user-friendly, making it simple to navigate and book sessions, and the platform is often praised for its efficiency in connecting students with suitable tutors. However, some customers were dissatisfied with the customer service, citing unhelpful responses and issues with account management, including unexpected cancellations. A few people also mentioned difficulties when applying to become tutors, feeling their experience was overlooked or that the application process was rigid.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the tutors for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use for... See more

Service

Clients share positive opinions on service, highlighting the effectiveness of the tutors and the personalized... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent... See more

Website

People report ambiguous experiences with the website. Many customers find the website easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My tutor has been such a blessing. She has been excelling in maths. I get reports after every session saying what she did well and what needs to be worked through. My daughter choose to keep her camer... See more

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more


Company details

  1. Tutoring Service
  2. Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tutor review

My child was able to fully engage with Hanya enabling my child to concentrate and tackle everything.as my child has autism adhd and dyslexia this is a great achievement. Hanya is very encouraging and does everything at child’s pace and she is now able to understand things she found very difficult. I highly recomend Hanya

October 23, 2025
Rated 5 out of 5 stars

My tutor are an excellent business

My tutor are an excellent business, the way they work is honest and professional. The tutor they matched us with is amazing, in 3 lessons she brought our son from achieving a grade 4 in English lit to a 7, ( tested using past papers) which I feel is outstanding. The lessons are personal to each student and tutors make the lessons enjoyable so it’s like receiving help from a friend not being lectured too.
This company is clearly very caring and provide the very best help for their students.
I highly recommend using them and you will not be disappointed.

October 23, 2025
Rated 5 out of 5 stars

Super engaging tutoring

Super engaging tutoring. My son has ADHD. The Tutor keeps him focused and he produces really good work. At 6:30pm the effects of his medication will have run out. So impressed. Well done Deborah.

October 22, 2025
Rated 5 out of 5 stars

Looking for two tutors

Looking for two tutors. Website easy to access and navigate to your needs, tutors I reached out were really good and the two I chose have been fantastic. I have had to call customer service a couple of times and each time they have been very helpful.

September 8, 2025
Rated 5 out of 5 stars

My son's tutor is excellent

My son's tutor is excellent! I expected he would refuse to attend the tutoring sessions - but instead he joins without any complaints. We have had a few teething issues with setting up the tutoring sessions online. But that was quickly resolved and has been straightforward ever since. I would highly recommend.

October 15, 2025
Rated 1 out of 5 stars

One of the most horrendous tutor portal…

One of the most horrendous tutor portal I have come across. Avoid at all costs.

It gave a high number of logging issues as company operated two portals one for parents and a second for child.
Lost most of ££ credits and am now chasing for refund.

August 30, 2025
Unprompted review
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Reply from MyTutor

Hi Jignesh,

We’re sorry to hear you’re not happy with our platform portal.

We value all customer feedback and would like to further understand what issues you experienced so we can help resolve this for you.

Please get in touch with us on support@mytutor.co.uk, and we’ll be happy to help resolve this

Many thanks,
Mytutor Team.

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