While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an awesome experience with My Van Portugal! Vintage van has everything you need for a standard camping experience with the luxury of a full kitchen. Keep in mind when renting a vintage van that it... See more

Company replied

Rated 5 out of 5 stars

Once again a great experience! I have been renting a van from these guys now multiple times and each time was absolutely amazing! Super easy and convenient pick up and drop offs, fast and friendly con... See more

Company replied

Rated 5 out of 5 stars

If you're hesitating, don't. This was the best rental experience I've ever had. The combination of a reliable, well-equipped vehicle and exceptional customer service is a rare find. We created memor... See more

Company replied

Rated 4 out of 5 stars

We had a beautiful experience in a magical van. Luis is a precise and reliable person who allowed us to have great time. Van is as described, vintage but still in good state.

Company replied

Company details

  1. Recreational Vehicle Rental Agency

Written by the company

🥇Quality & affordable campervan rental in Portugal 🇵🇹 My Van Portugal is a local small business providing its customers with the best experience possible. We love camping and have valuable experience doing so. Book at myvanportugal.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome week in a vintage van

Had an awesome experience with My Van Portugal! Vintage van has everything you need for a standard camping experience with the luxury of a full kitchen. Keep in mind when renting a vintage van that it is actually vintage. Bumpier and makes a few more sounds than a modern vehicle but that’s all part of the charm. We had a very comfortable stay, even when it was raining - which was half the time we had it. Easy pick up and drop off and clear communication. Would absolutely rent with this company again :)

December 11, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Super happy you enjoyed guys! Thanks for treating the van delicately :). Come back whenever you like

Rated 5 out of 5 stars

Once again a great experience! Will be back!

Once again a great experience! I have been renting a van from these guys now multiple times and each time was absolutely amazing! Super easy and convenient pick up and drop offs, fast and friendly contact all along. The vans include everything you need and especially the older models give you that real vintage vibe! Never had any issues or problems can highly recommend this company to anyone who wants to do a surf trip or just sightseeing through portugal!

November 10, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Super happy you enjoyed your trip guys! You're always welcome around here :)

Rated 5 out of 5 stars

An Absolutely Flawless Van Life Experience - Exceeded All Expectations!

If you're hesitating, don't. This was the best rental experience I've ever had. The combination of a reliable, well-equipped vehicle and exceptional customer service is a rare find. We created memories that will last a lifetime, and it's largely thanks to this wonderful van and its owners.

Thank you so much!

September 22, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Super happy you enjoyed guys :)! That's the goal! Come back whenever you like. Always Welcome

Rated 5 out of 5 stars

I had the most incredible experience…

I had the most incredible experience exploring the Algarve in a van, and it was absolutely unforgettable. Traveling this way gave me a true sense of freedom and connection to nature – waking up by the ocean, enjoying breakfast with stunning cliffside views, and falling asleep under star-filled skies made every day magical.

The Algarve itself is breathtaking, with golden beaches, hidden coves, charming villages, and dramatic coastal roads. Having the van allowed me to discover off-the-beaten-path spots and truly embrace the adventure at my own pace.

A special mention goes to Alex, the owner, who was always available, kind, and ready to help with anything I needed. His support made the whole experience even more enjoyable and stress-free.

If you’re looking for a unique mix of adventure, comfort, and unforgettable landscapes, I can’t recommend a van trip through the Algarve enough – especially with Alex’s excellent service. It’s an experience that will stay with me forever.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

We’re really happy with the rental

We’re really happy with the rental! Super easy and smooth communication with the company. The van was comfy, clean, and well taken care of. If we come back to Portugal, we’ll definitely rent here again!

September 7, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys! Super happy you enjoyed

Rated 2 out of 5 stars

Prepare for expensive trip.

The van looked fine and ran good for my trip to the Algarve. It was an hour from the airport to pick up the van and 30 euros so that was kinda painful. Then a couple days later the van started missing and actually dying in the road. VERY DANGEROUS had to put into park, foot on the brake to start again, all while in traffic. Was told that the contract says they have 2 days to correct So I would have had to wait 2 days for them to bring another van. Luckily I was able to get running again and it seemed to be okay. I did this 2 more times so I really never trusted the van to go far. Maybe they would be faster if it was in the middle of the highway.
They advertise 57 euros a day. I was charged over 120 a day because of high season. No AC unless van running so High Season means you sweat a lot.
Be sure to film the entire vehicle for damage I didn't video the top part of the van and got charged for a tiny dent near the top of the rear window.

I ended up only 'camping' in the van for 4 nights out of 3 weeks with it. Rented an apartment that had AC, kitchen, bathroom and a bedroom for less than I was paying for the van

You will really want to look over the contract. The 48 hours to fix a problem is not great. I looked back on my contacts and got automatic replies for at least 3 of the times I tried to text on WhatsApp.

Yes the van ran okay most of the time. MOST of the time is not good enough. It should run right ALL of the time. Dying in the middle of traffic is terrible and dangerous. Not good for the vehicle either. Needing to keep one foot on the gas and the other on the brake to keep it running makes for some 'exciting' starts and stops. The missing issue happened 4 different days. I went through about a tank and a half of fuel. Did what they said, run it down under a quarter and put in the expensive diesel fuel. Happened 3 times after that so blaming the fuel is false I feel.

I've upped my star rating to a 2.

I did appreciate them giving me a 50 Euro discount when I asked to add 6 days to the rental.. So I paid approximately 2500 instead of 2550 euros for 20 days. I ended up not picking up the van earlier that the 3:30 pick up time (later than most hotels) and dropped off the van a day early receiving no credit for either. Did not use the grill or shit bucket either which I paid extra for and didn't receive any credit for that.

Let's just say I won't be renting a van again from these guys.

July 2, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Dear Scott,


Thank you for your feedback. We’re sorry your experience didn’t meet expectations and want to address your concerns respectfully.


1. Airport Travel Time and Cost
Our location is 25 minutes from the airport, as shown on our website and Google Maps, with typical transport costs of 15-20 euros. Peak traffic may cause delays, so we encourage customers to check our location before booking.


2. Vehicle Issue
We sincerely apologise for the issue you experienced with the van, where it lost power at low speeds or when parked, occasionally shutting off. This was caused by a previous customer using incorrect fuel, an issue outside our control but fully our responsibility to address. 

As soon as you reported the problem, we began arranging a replacement van of the same category within 48 hours, as outlined in our contract. We checked in with you the following day, and you confirmed that the van was performing better and that you were comfortable continuing with it. We regret any inconvenience or concern this caused and appreciate your patience while we worked to resolve it.

3. Pricing
Our website lists starting rates of 57 euros/day for long-term, low-season rentals. The 120 euros/day high-season rate, shown at checkout, is a great price for a 2018 VW California. As always, price was correctly shown at check-out page before making payment. We aim for pricing transparency.


4. Air Conditioning
The van’s AC works when the engine is running, as advertised. Stationary AC isn’t offered nor advertised, as it’s rare in rental campervans due to battery limits. 


5. Damage Charge
We understand your frustration about being charged for a small dent near. Our team follows a thorough process to document all vehicle damage before and after each rental. We ask customers to mark any visible damage on the contract and record a video of the vehicle on the first day to avoid disputes. Scott neither signed the damage sheet nor shorted the initial video. We are sure this damage happened during Scott’s trip.

We went above and beyond to accommodate your needs during your rental. When you requested to extend your trip, we offered a special discount. We also provided the van earlier than our standard 3:30 PM pickup time when you asked.

Additionally, when you considered canceling (For no apparent reason) a few days before your trip (after extending it), we worked with you to find a solution. At the end of your rental, we waived the cleaning fee as a gesture of goodwill despite the non-urgent van issue, which you confirmed was manageable after the initial report.

We’re disappointed to hear that your overall experience led to a 1-star review, especially given that the van functioned well for the majority of your 20+ day trip. We believe a 4-star rating would more fairly reflect the experience, considering the issue was isolated and resolved without requiring a vehicle swap. We regret that you found our communication challenging, as we always strive to be respectful and professional.

We’re committed to improving based on your feedback and invite you to contact us directly to discuss your experience further. For future customers, we encourage you to review all vehicle details and policies on our website to ensure a smooth rental experience. Thank you for choosing us, and we wish you the best in your future travels.

Sincerely,

Rated 5 out of 5 stars

Amazing Portugal adventure with VW Transporter

It was our first time going on a trip with a van, so initially we had some concerns about the experience as a whole. In the end it turned out to be maybe the best trip of our lives. The van was really comfortable, had everything we needed, easy to drive and simply ideal. Alex was always available for any questions or assistance and we couldn't recommend My Van Portugal more to anyone!

July 1, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys! Super happy you had a great trip. You're always welcome here :)

Rated 5 out of 5 stars

Everything was perfect, had a great trip!

Check In and Out was very easy, everything was explained very well through a very good video. Alex is super friendly and I could reach out to him every time.
The Van is basic, but for me it had everything I need.

June 4, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys! Super happy you had a great trip. You're always welcome here :)

Rated 5 out of 5 stars

Amazing trip

Amazing trip, super easy to rent and our host was really helpful. Will definitely been renting again

June 14, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys! Super happy you had a great trip. You're always welcome here :)

Rated 5 out of 5 stars

Excellent service 100% Recommended

Excellent service 100% Recommended, the host is very friendly and is very attentive with everything on the trip, the van is super well equipped and had no faults, we will repeat next year

May 20, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys Super happy you had a great experience ❤️ Come back whenever you like

Rated 5 out of 5 stars

We had an amazing trip with the Horizon…

We had an amazing trip with the Horizon campervan. The van was in a good condition and Luis was always available to answer our questions.

Would definitely recommend!

June 15, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Super happy you had a great trip guys! You're always welcome

Rated 5 out of 5 stars

Dreams coming true <3

We rented a van from My Van for 2 weeks and we had an amazing experience. Instructions were clear, we felt a lot of trust in the process and the van and it brought us to the nicest places in Portugal. Dreams coming true <3

June 9, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thank guys super happy you had a great trip. Come back whenever you like!

Rated 5 out of 5 stars

Amazing experience

Amazing experience. We had some problems but Alex has solved everything with timing and efficiency. If you are looking for a van holiday you must choose them!

May 18, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys! Super happy you had a nice trip :) Come back whenever you like

Rated 4 out of 5 stars

Great experience and reliable host

We had a beautiful experience in a magical van. Luis is a precise and reliable person who allowed us to have great time.
Van is as described, vintage but still in good state.

April 19, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Hey guys! Happy you had a nice time with the van. Would be great to have some feedback on what we could have done better so we can improve the experience for the next customers :) Regards

Rated 5 out of 5 stars

The van and the experience was great

The van and the experience was great ! The van is functional and well maintained. It was also super clean. A bigger mattress and some additional blankets would have made the trip perfect !
The communication with Alex and his flexibility are a great plus.

April 10, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thank you guys! Super happy you had a great trip. Cheers

Rated 5 out of 5 stars

Beautiful week with AZURE

I'm going to be honest with this review. So i had a amazing experience in the Van. The organization is really good and all the videos and information made the experience very accessable. Unfortunately we had some problems with the battery of the Van and later in out trip the water also didn't work anymore. Offcourse its something the organization can't prepare for, things like that can happen. BUT during the hole trip Alex helpt us very good with everything. Even tho he was somewhere hard reachable he managed to help us with this problems. And eventually he gave a compensation for the troubles with the Van. I recommend MyVanPortugal all the way! Thank you for helping making the best out of our vacation!

April 14, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thank you guys! Happy you enjoyed your trip. We're sorry about the unexpected inconveniences during your trip. As you say, these are hard things to anticipate but all has been fixed now for future customers. Hopefully you come back and give us a second chance :) Cheers!

Rated 5 out of 5 stars

A great van experience!

My friend and I rented a Van through Van Portugal over the april break and it was an amazing experience! Check-in was easy, they were available for any questions, responded quickly, and the van was in an amazing condition. I would definitely recommend!!

April 12, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys super happy you had a great trip! Come back whenever you like

Rated 5 out of 5 stars

Sweet and cosy Van and easy communication

We had an excellent experience with the camper van. Communication with Alex was fast and easy, as were check-in and check-out. The Voyager Van was really cosy and had all the necessities for the trip. Highly recommend!

April 17, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys super happy you had a great trip! Come back whenever you like

Rated 5 out of 5 stars

Brilliant experience with my van…

Brilliant experience with my van Portugal. We had the Voyager and loved it. The whole process was made easy by Alex and his professionalism. The vans have everything you need. They are vintage so older and slower but we enjoyed that. Would highly recommend

March 12, 2025
Unprompted review
My Van Portugal logo

Reply from My Van Portugal

Thanks guys super happy you had a great trip! Come back whenever you like

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look