I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... See more
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Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... See more
Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... See more
Company replied
It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... See more
Company replied
Company details
Written by the company
We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.
Contact info
Unit 15 Stfit Park, TQ12 3SH, Newton Abbot, United Kingdom
- 01626 897776
- info@myvapestore.co.uk
- myvapestore.co.uk
4.9
Excellent
2K reviews
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Always happy to help and if they don’t…
Always happy to help and if they don’t have what you need , they’ll order it in for you ! Great cheerful bunch of lads
November 25, 2024
Reply from My Vape Store
Thanks Melonie! That's it, people never think to ask but we can more often than not order in whatever you're after if it's not already on our shelves. Thanks for the review hope to see you in again soon!
The staff in Newton Abbot are…
The staff in Newton Abbot are fantastic. Always very helpful and extremely polite. I wouldn’t go anywhere else.
December 1, 2024
Reply from My Vape Store
Love to hear that Nick! You'd be hard pressed to find better service if you were to shop around. You'll get the best prices and service every time with us. Thanks for the review, see you back in soon!
Good customer service and wide range.
November 30, 2024
Reply from My Vape Store
Thanks Mark we love the feedback and hopefully will see you back in again soon!
10/10 experience
Both members of staff were extremely helpful I was looking for a small vape and they went through the options how it works and what liquids were best to use 10/10 would recommend everyone
November 23, 2024
Reply from My Vape Store
5 star review AND a 10/10 rating! You're spoiling us Jordan! Thanks for the review we're glad you got on well with our staff and services. Expect the same 10/10, 5 star experience next time around too!
Reply from My Vape Store
Thanks Emma! Much appreciated! Hope you're getting on well with your bar juices!
Good customer service
Good customer service with a comprehensive knowledge of available products.
November 12, 2024
Reply from My Vape Store
Thanks for that andrew! We hope you're getting on well with that orange county tobacco and hope to see you back in soonish!
Brilliant staff
November 27, 2024
Reply from My Vape Store
Thanks Sarah! Hope you're getting on well with that new Luxe XR kit! Cracking device
Great shop
Knowledgable, friendly and helpful staff. I was also very happy with my purchase.
November 25, 2024
Reply from My Vape Store
So glad to hear it! We love to read such positive feedback really makes our day. Thank you! Hope to see you back in before long.
Always friendly
Always friendly, hopeful and knowledgeable. Good value for money. Highly recommended.
November 26, 2024
Reply from My Vape Store
Thanks for that Philip, we appreciate it! Happy to hear you're getting on well with our services!
Always friendly
Always friendly, reminds me of my account and rewards which is helpful and saves me money. Just all round great service.
November 19, 2024
Reply from My Vape Store
that £5 off is always just around the corner! It's the 'cherry on top' of our fantastic services. Thanks for the review Hayley! Much appreciated!
I recently visited My Vape Store in…
I recently visited My Vape Store in Newton Abbot, seeking advice on finding a new vape model as my old one was outdated. I received assistance from Alfie, who took the time to understand my needs and showed me several options. He explained the functions thoroughly and even assembled the vape for me. The staff here is always helpful and polite, which is a big plus. However, my experience was just average, as the selection didn't fully meet my expectations. Overall, a decent place with friendly service.
October 17, 2024
Unprompted review
Reply from My Vape Store
Be sure to let us know in person if ever we can improve upon our services, always looking to improve best we can! If you shop regularly with us it's often possible for us to get in anything that you don't see on our shelves on your behalf, our staff are always open to requests.
Reply from My Vape Store
Love to hear it Simon! Thanks for the review bud it's very helpful
Excellent service
Fantastic service as always. Friendly, knowledgeable & always helpful
November 23, 2024
Unprompted review
Reply from My Vape Store
Thanks Sally! Glad to be of service. We hope you're still getting on a treat with our MVS range of juices!
As always a warm greeting
As always a warm greeting, friendly atmosphere. I must go there to often as when I hop in they already know what I'm going to order. Thanks guys I'll be back again soon.
November 13, 2024
Reply from My Vape Store
Thanks Paul, we appreciate your continued support. We'll have your black jack vamp salts at the ready for you! haha
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