MyVehicle.ie Reviews 132

Reply from MyVehicle.ie

Updated Apr 22, 2026

UPDATE: We have observed that this user has posted multiple identical reviews across various vehicle history platforms. This highly repetitive pattern suggests a coordinated attempt to damage our reputation rather than a genuine customer experience. We have reported this to Trustpilot and kindly request that their moderation team investigate and remove this misleading content.

Dear Kevin,

We must clarify that MyVehicle.ie did not charge you this amount. MyVehicle.ie & VMS (our parent company) is seen as most respectable names in automotive Industry within Ireland. We are a fully automated platform & we never call customers to verify payments or request authorization codes over the phone.
We take such claims very seriously. We ask that you review your bank statement immediately; you will find that the recipient of the funds is not our company, as we have no record of this transaction

Once you’ve confirmed this with your bank and secured your account, we kindly ask that you remove this wrongful review.



Thank you,
Team MyVehicle.

Reply from MyVehicle.ie

Apr 22, 2026

Hi Brian,

We would like to look into this for you and see how we can help. Could you please email your query and report reference number to info@myvehicle.ie?

Once our support team has the necessary details to verify your case, we will be happy to assist you with a resolution or a refund where applicable.

Thanks,
Team MyVehicle

Reply from MyVehicle.ie

Mar 18, 2026

Hi, we are sincerely sorry for this experience. It sounds like a technical error may have interrupted your report delivery. We’ve prioritized your case—please email us at info@myvehicle.ie with your order number so we can manually send your report or issue a full refund immediately. Once we have your details, we will investigate the delivery failure and ensure this is resolved for you right away.

Sincerely,

The MyVehicle Team

Reply from MyVehicle.ie

Mar 12, 2026

Hello Rory,

Thank you so much for sharing your positive experience with our team.

Reply from MyVehicle.ie

Mar 2, 2026

Dear Teresa Neary,

Thank you for contacting MyVehicle.ie and for taking the time to share your concerns. We are sorry to hear that the report for registration number 231RN102 did not meet your expectations, and we appreciate the opportunity to respond.

At MyVehicle.ie, we aim to provide comprehensive and transparent vehicle history reports using the best data available from a wide network of trusted sources across the motor industry. However, we must clarify that we do not create or alter this data. Our role is to retrieve and present existing records as they are provided to us by third-party suppliers.

Mileage information is one of the most commonly requested data points, and we source this from official entries made at various stages in a vehicle's life cycle. Despite accessing hundreds of millions of records, there are instances where data may be missing, inconsistent, or not regularly updated.

While we regret that you feel the report lacked value, we must respectfully point out that a vehicle history check aims to highlight all available data, including any anomalies. The presence of limited data or gaps does not indicate an error in our service, but rather reflects the limitations of the source data itself. This approach is standard across the industry in Ireland, the UK, and internationally.

Nonetheless, we understand that this can be frustrating but again, we must reiterate that we do not make up mileage readings for a vehicle and the lack of a mileage record is certainly not a failing in any way on a report or the data provider. We can only provide what has been digitised for this particular vehicle. If it has not been digitised and disseminated to third parties and available on databases, we cannot possibly have it and most of our customers and trade clients are aware of this limitation of mileage readings and this is the same for all vehicle data providers all over the world.
We would also like to point out that this vehicle is 3 years old & had only 1 owner prior. So it has not yet built up a substantial digitised record. Therefore, your remarks may be somewhat unfair and misrepresent the limitations inherent in newly registered or recently imported vehicles, which naturally may not yet have a fully developed mileage history within our data sources.
With regard to service records, these are normally paper documents or stored digitally with a dealership and are not disclosed to third parties. It's important to recognize that the absence of service history in the report is not due to an oversight but rather reflects the standard scope of information provided by vehicle history check services in Ireland. The National Car Test (NCT) Service, nor the Commercial Vehicle Roadworthiness Testing (CVRT) centres do not share their data with any third party company due to what they deem to be “Data Protection” concerns!
MyVehicle.ie are continuously lobbying for this mileage data to be released to third party companies like ourselves in our to protect consumers against “clocking”, which is on the increase in Ireland.
We recommend consulting the vehicle's physical service book or contacting previous owners or service providers directly for detailed maintenance records.
We hope this clarifies the limitations inherent in vehicle history reports and assists you in making informed decisions.
Best regards,

MyVehicle.ie

Reply from MyVehicle.ie

Updated Dec 18, 2025

Hello Frorian, thank you for taking the time to share your positive feedback. We are so glad we could meet your expectations!

Reply from MyVehicle.ie

Updated Dec 12, 2025

Hello John,

Thank you for your feedback. We’re sorry to hear you were disappointed and appreciate the opportunity to clarify.

The Department of Transport has restrictions on what information can and cannot be displayed to the general public. Therefore, we are restricted from displaying the full Chassis and Vehicle Licensing Certificate numbers to the general public. A report generally contains the first letter and last two digits in the alphanumerical VIN and this is for corroboration with the document and for verification. This partial number is for verification purposes which can enable you to connect the documents with the vehicle. This is to protect against car crime such as the cloning of vehicles. We hope this has answered your question.

You purchased a UK Car History full check. We do not create the record but can only compile reports based on the data that is made available for any given vehicle. In this case, a report can only be based on data available in another jurisdiction (GB). The information provided is certainly not 'very poor' as you contend and is comparable to any other history check supplier. We know this as our parent company provides the same data to the entire automotive industry, including, all insurers, motor assessors and major banks. We are sorry to hear that your personal perception of the report didn't match your expectation and we have no control over this. We can only provide you with what is available for this vehicle from official and authorised sources in Great Britain, and we cannot embellish the data as the vast majority of our customers and clients can appreciate.

May we again draw your attention to the information you received with your report which has all has a value and as such comes at a cost which you received with your report.

The information that we supplied you with your vehicle history check covered the following information:
1. Vehicle ID Numbers & Documentation which are vital when verifying the authenticity of the vehicle.
2. Vehicle Finance Check
3. Vehicle Status which disclose if the vehicle was ever written off, damage alert, taxi, change in engine number and colour.
4. Mileage Readings
5. Number of registered owners, owner category and the purchased date.
6. CVRT & Road Tax data which discloses expiry data, expiry history, road tax expiry date and road tax expiry history.
7. Imported data on whether the vehicle was imported or not.
8. Registration data
10. MOT Test Data
11. Vehicle Warranty data
12. Vehicle Running Costs
13. Previous Enquiries
14. NCT Statistics

We hope this has answered your question. Should you have any further questions, please do not hesitate to contact us.

Reply from MyVehicle.ie

Dec 18, 2025

Thank you for taking the time to share your positive feedback. We are so glad we could meet your expectations!

Reply from MyVehicle.ie

Nov 21, 2025

Thank you for taking the time to share your positive feedback. We are so glad we could meet your expectations!

Reply from MyVehicle.ie

Nov 21, 2025

Thank you so much! We are thrilled to receive your positive review. Your feedback truly motivates our team, and we are delighted that you had a great experience with us. We appreciate your support!"

Reply from MyVehicle.ie

Nov 20, 2025

Hello


Thank you for contacting us,

Based on the information you have provided for this vehicle and based on Revenues nearest matching you have received the report which includes the estimated VRT charges. As you may appreciate, we have no control over the report type our customers choose and you have received an automated VRT estimate. It is a third party estimate and ultimately only Customs, Revenue and the VRT office can determine the exact tax and duties payable. If you feel that you could have calculated this yourself, we are not sure why you would need to use the calculator. This is a very helpful service for thousands of our customers who realise that they are using an online, third party calculator.

As part of the purchase process, we ask that customers input the NOx value that is contained in the V5 document as well as version, CC and BHP etc..So if you have those figures kindly share and we will update it for you in the report, thanks.

The CO2 and NOx rates are taken from the V5 document and/or the Certificate of Conformity and even then, many V5 documents do not show the NOx value. If the NOx value is indicated on the V5 and you have not disclosed this during the purchase process, we do not have any control over this. Please be aware, that no third party or even Revenue themselves has access to these documents prior to its submission at an NCT centre when processing importation? All calculations are based on the matching to the nearest vehicle but almost impossible for exact matching on any vehicle and Revenues online calculator does not match every vehicle.

It is made very clear at the time of calculation that you will receive an estimation, and an estimation is just that; an estimation and this in no way implies any kind of confirmation or guarantee of the actual Revenue tax payable as seen in our terms:

"This VRT estimate is provided by MyVehicle.ie. Ultimately, it is the Revenue Commissioners who is the official source for any information on VRT. All calculations are estimates only and are based on information gathered at the time of request. The final amount can only be calculated by a VRT office."

We never claim to give you anything but an estimation based on the information that you provide to us and the system relies on the customer fulfilling all the drop down criteria for best-matching.


Please be aware that we are not the originators of this data, but we compile reports based on all the available information that has been recorded and digitised in relation to a given vehicle or its nearest matches.

We would also say, that nowhere on the website does it claim or promise to give you the NOx emissions on every vehicle. It is a VRT calculator 'Check' and as such we check for all available NOx information for a vehicle.

To improve the accuracy of your report, we need your assistance. If you have the specific NOx value, version, CC, or BHP details from your V5 document, please share them with us. We will happily update your report with a more refined estimate based on those figures.

Thanks,
MyVehicle Team

Reply from MyVehicle.ie

Nov 20, 2025

Thank you so much for taking the time to share this review! Your feedback is incredibly helpful and truly motivates our team to continue delivering our best work. We really appreciate it.

Reply from MyVehicle.ie

Updated Sep 22, 2025

Hi There we do not have any reports purchased from your email account or name.

Reply from MyVehicle.ie

Sep 5, 2025

Hi,

We would be happy to help, but we need more information to find your account. Could you please provide your name, email, or an Order ID/reference number?

We recently handled a similar request for reference number 904511143, which was a misunderstanding that we have since resolved. As a result, that customer was able to get another free vehicle check for vehicle 211D41343. If you are the same person, we hope you'll consider removing your review now that we have assisted you, thanks.

Reply from MyVehicle.ie

Aug 21, 2025

Hello

We have no record of any reports purchased.
You may like to forward the registration number of the vehicle in question so we can check this for you.

We always recommend that customers review the information in their report carefully and contact us directly if they have any concerns or require clarification, as our friendly customer support team is available to assist with any queries.
Thanks.

Reply from MyVehicle.ie

Aug 13, 2025

Dear John,

Thank you for taking the time to share your feedback on your recent vehicle history check with MyVehicle.ie.

Regarding the points you raised:

Chassis number not provided -
The Department of Transport has restrictions on what information can and cannot be displayed to the general public. Therefore, we are restricted from displaying the full Chassis and Vehicle Licensing Certificate numbers to the general public. A report generally contains the first letter and last two digits in the alphanumerical VIN and this is for corroboration with the document and for verification. This partial number is for verification purposes which can enable you to connect the documents with the vehicle. This is to protect against car crime such as the cloning of vehicles. We hope this has answered your question

No previous owner name and location - Unfortunately, due to data protection laws in Ireland, the previous or current owners details are Not disclosed to any third party.

In this case due to the change of ownership being very old 18/05/2005, we would recommend that you ask the seller to produce the vehicle's licensing certificate and also their own identification to prove that they are indeed the legal owner of the vehicle.

No Mileage reading - MyVehicle.ie does check every vehicle for mileage but it does not guarantee that every vehicle actually has a mileage record. This is also the case with all vehicle history check suppliers. As you can no doubt appreciate, it is impossible for every vehicle to have mileage readings and no supplier of vehicle history guarantees mileage on every single vehicle. Our reports are based on pre-existing digitised records from multiple trade sources and we do not create these records but make them available to the public.
MyVehicle.ie currently have a mileage database of over 10 million mileage readings on over 1.2 million unique Irish vehicle registration numbers and running into hundreds of millions of UK readings but in this instance, the registration number in question is one of those numbers which is not in our database.

Engine number - To ensure accuracy, could you please provide the necessary details or documents for us to cross-reference with our database and other trade sources ?

NCT & Road tax Information: We acknowledge the error in stating that the motorcycle did not have an NCT. Motorcycles are indeed exempt from the National Car Test (NCT) in Ireland. We are reviewing our data sources to ensure that vehicle type is accurately identified and that irrelevant checks are omitted for specific categories.

Estimated Mileage & Running Costs: We appreciate your feedback on the accuracy of our estimated running costs. These are generated based on general data and averages, and we recognise that they may not always reflect the specific circumstances of every vehicle. Thats why it is labeled Estimated running cost.

Imported from USA - It's very common for vehicles to be made in one country and then exported as brand-new vehicles to be sold in another.
A Vehicle is typically considered an "import" if it was first registered as a used vehicle in another country and then brought into Ireland later.

The key detail in your report is that the "Date of 1st Registration" and the "Date of 1st Registration in Ireland" are identical: 17/07/1986.

This means the Vehicle was sold as a brand-new vehicle in Ireland, straight from the factory. It was never registered or driven in the USA (or anywhere else) before being registered in Ireland for the very first time.

We are continuously working to enhance the quality and depth of the information we provide, and your feedback is invaluable in this process.

Thank you.

Reply from MyVehicle.ie

Jul 21, 2025

Thank you so much for taking the time to leave such a fantastic 5-star review!

We’re delighted to hear that you found our car check service detailed, easy to use, and helpful in giving you peace of mind before your purchase.

Providing clear and reliable vehicle history is exactly what we aim for, and it’s great to know we met your expectations.

We truly appreciate your recommendation and your support!

Best regards,

Reply from MyVehicle.ie

Jul 18, 2025

Thank you to the E&D Motors team! We're thrilled to hear that you found great value in your experience with us and that our staff made a positive impression.

Providing excellent service and a stress-free buying experience is always our top priority. We truly appreciate your support and look forward to assisting you again in the future!