My Virtual Fleet Reviews 

74
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It’s not just a load board it has a lot of useful features needed to keep your business running smoothly. The owner is a great guy he always answers when I have a question about how to use platform an... See more

Rated 5 out of 5 stars

We have been utilizing virtual fleet for seven years now since the start of the company. Virtual fleet provides ease of use, and lots of loads from all over the United States providing loads for sm... See more

Rated 5 out of 5 stars

I started using My Virtual Fleet about 2 weeks ago, and the system is working just as it was described to me. It was also explained that with a new Authority, it would be challenging to get the loads,... See more

Rated 1 out of 5 stars

Cancelled my subscription about 6 months ago ( Looks like this guy reply only when he is trying to get new customers, because calls/emails from our side about cancellation were absolutely ignored). We... See more

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4.2

Great

TrustScore 4 out of 5

74 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(74)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

They are a SCAM DONT WASTE YOUR MONEY

They are a SCAM DONT WASTE YOUR MONEY. You are better off getting DAT LOADBOARD you pay $400 to not get any loads. They have no trial period, and lie about how often you get routes. Maybe one every 3 months. THEY ALSO THREATEN YOUR BUSINESS IF TOU SAY YOU WRITING A REVIEW OF YOUR EXPERIENCE. HORRIBLE COMPANY

UPDATE :8/26 The company has written a response to my review, and all the while my company wasn’t removed; because I never was a customer for these Scammers! To totally make up a lie about late delivers is absurd. A close knit friend of mine I work with was a customer who is a Male! I am unsure of who Myesha is but that’s very tasteless, bold, and unprofessional to name and call out yet another unsatisfied customer. You are proving why not to sign on with you guys. If Myesha is a real person I would sue for defamation of character.

Update:8/27 MYVIRTUALVLEET erased their comment on how they lied on review to look good and defamed their paying customers. I took a screen shot. In case the customer who name they defamed has seen and need the information! myvirtualfleet should be reported to BBB!

August 22, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use Virtual Fleet

Do not use Virtual Fleet. They are not PCI compliant. They are asking customers to fill out a form and send them your credit card information. That is the easiest way to HAVE YOUR PERSONAL INFORMATION COMPROMISED.. The service is complete crap. Please read reviews on the web before engaging in business with them.

May 17, 2021
Unprompted review
My Virtual Fleet logo

Reply from My Virtual Fleet

We send out a pdf file for your credit card information. We encourage you to use Docusign Docuhub,Adobe and any other PCI compliant program to send in your paperwork.

We destroy any credit card information that is received. We are PCI compliant and are audited every 6 months .

Rated 1 out of 5 stars

Scam

It barely works. If you want to unsubscribe, they ask you to write an email. They wrote that they stopped charging and kept charging afterwards. If you ask them more times, they ignore you. Be aware and careful.

May 4, 2021
Unprompted review
My Virtual Fleet logo

Reply from My Virtual Fleet

You cannot join our system without a live demo. In the demo we show you live Carriers bidding on loads and live Carriers getting loads. If you bid too high or you have a terrible safety score you will have difficulty getting loads.

All cancelation must go to admin@myvirtualfleet.com to protect you our customers.

You cannot cancel by voice mail or text message. All of this is explained ,disclosed and signed in the take on agreement.

Rated 5 out of 5 stars

I had some issue and concerns about the…

I had some issue and concerns about the site a couple days after signing up. Sam invited me to come back to a demo and walked me thru the process and explained it. I received a ton of emails with loads. I won two bids on my first try. Not a scam, just have to be patient. Take your time and learn the PROCESS, because it is a PROCESS. You must take the initiative as a business owner.

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

Not worth the headache

We onboarded with my virtual fleet back in December. We watched the demo, went through everything and tried using the system. We were never able to book any loads and for the first month never recceived any emails from any brokers. Called them and they said we were using the system wrong and had to email brokers directly. Had to sit through the demo again (which is just Sam outline the system and pulling up loads and showing you the script, but never exactly how to get in touch with these brokers). So went about trying to use the system again but to no avail. We never got anything from this load board and when you try to ask for help, theyre rude and talk over you and treat you like you're stupid. It was a waste of money for us and I honestly believe this is a scam at this point.

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

This is a scam don't fall for it the…

This is a scam don't fall for it the company owner sam don't follow up and help, after he got your money they dont care,they charge $350.00 and keep on charging you after you cancelled, trust me you are not getting any loads from them .

April 2, 2020
Unprompted review

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