My Watch LLC Reviews 286

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, making the buying process smooth and enjoyable. The products are frequently described as being in excellent condition and exactly as advertised, often exceeding expectations. Reviewers also highlight the efficient and fast delivery service, with many receiving their watches sooner than anticipated. The overall service and user experience are consistently rated as excellent, with many customers expressing their intent to make future purchases.

What people talk about most

Product

People report positive experiences with product, consistently finding that items are exactly as described and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast shipping,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, professional, and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st class buying experience. Danny and his team were great, very detailed and organized. My watch was exactly as described and showed up at my location 2 days after the purchase was made. No hidden fe... See more

Rated 5 out of 5 stars

My experience buying with My Watch was perfect, Danny and team answered all my questions about the product and during the process. I had some doubts before received the watch and he,s always answe... See more

Rated 5 out of 5 stars

I purchased a Rolex Sub from MyWatchLLC in December 2025. Danny and Sam were very prompt and communicative throughout the whole process, from payment to shipment. When I got my watch, its condition ma... See more

Rated 5 out of 5 stars

Fantastic experience trading and purchasing a watch through My Watch LLC. Communication was clear, professional, and honest from start to finish. The trade value was fair, pricing was competitive,... See more


Company details

  1. Watch Store
  2. Watch Repair Service

Written by the company

My Watch LLC is a new and pre-owned luxury watch dealer based in the Metro Detroit area (Oak Park, Michigan). Specializing in BUY-SELL-TRADE-CONSIGNING high-end watches and jewelry, we are a trusted dealer working with all luxury brands with a strong inventory on most popular modern Rolex models including Daytana, Day-Date, GMT Master II, Submariner, Datejust, Yacht Master, Sea-Dweller, Skydweller, Cellini, and Milguass. MyWatch is not an authorized Rolex SA AD nor are we an authorized retailer of any other watch manufacturer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience buying my watch…

Had a great experience buying my watch at my watch. They were very friendly and helpful with my purchase. They also sized my watch.I really recommend if you’re looking for a luxury watch go see them. I’ve been very happy with my purchase

January 4, 2024
Rated 5 out of 5 stars

Easy

Easy, transparent transaction. Had a hiccup but they made it right and had excellent customer service.

November 29, 2023
Rated 5 out of 5 stars

Highly recommend

Danny was awesome. He was very patient, knowledgeable and kind. I was looking for a watch for my brothers birthday and he picked the best first Rolex a guy could ask for. I also trust his opinion, I gave him a budget and he was so conservative about the watch we ended up choosing. He’s not out to sell you the most expensive piece. He listens to your story and chooses the watch suitable to your needs. Great guy and ever greater experience. Thank you Danny, my brother loved the watch.

December 21, 2023
Rated 5 out of 5 stars

5 Stars

Smooth, seamless process. I was in the market for a gift for my wife. Levi made it happen in a short amount of time, with impeccable, communication, and customer service. He gave me a peace of mind doing business with My Watch LLC, watch was delivered as advertised. No wonder why they are a five star rated business. I would definitely to do business again in th

December 11, 2023
Rated 5 out of 5 stars

Great Experience

My Rolex "Smurf" was delivered timely and was as advertised. I am very happy with my purchase and I will use Danny and his team for my next buy...

November 16, 2023
Rated 5 out of 5 stars

very easy smooth transaction

very easy smooth transaction. Danny made me feel comfortable about my purchase sight unseen. it was a completely online and chat transaction. unbelievable how quick i got the watch. bought it friday and had it before noon tuesday.

November 6, 2023
Rated 5 out of 5 stars

Great experience all around .from the…

Great experience all around .from the first phone call to actually meeting with Dani to pick a watch out was an absolutely amazing experience. Great selection to choose from and I also received a lot of information on the watch I was interested in Dani gave me a fair trade in for my watch and a great deal on my new one .after I chose the one I wanted they sized the band and cleaned it one last time . Top notch I am actually looking at a second watch now thank you again

November 4, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look