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my wealth private Reviews 318

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and ability to explain complex financial matters in an understandable, friendly, and respectful manner. Many people highlight the exceptional service, noting that advisors are approachable, patient, and provide tailored advice without pressure, making them feel at ease and confident in their financial decisions. The overall user experience is frequently described as excellent, with consumers appreciating the clear communication and the supportive nature of the contact they have with the company. Reviewers often mention feeling well-informed and empowered to make their own choices regarding their financial future.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience. Customers appreciate the clear, easy-to-understand... See more

Customer communications

Clients share positive opinions on contact. Many reviewers highlight the ease of reaching their financial... See more

Based on these reviews

Rated 5 out of 5 stars

I have been getting invaluable advice from John Sherman of My Wealth. His knowledge of the NHS pension scheme, AVC’s and investments is second to none. He managed to answer all my questions and querie... See more

Company replied

Rated 5 out of 5 stars

I moved my pension funds and investments to Wealth at Work just over a year ago. Liam Bonny became my personal financial advisor and helped me to put in place a robust and flexible financial strategy... See more

Company replied

Rated 5 out of 5 stars

Would 100% recommend MyWealth and specifically Lewis Williams. Went through a questionnaire to determine that I'm a 'cautious' investor. Was extremely patient over a period of about 6mths in the run... See more

Company replied

Rated 5 out of 5 stars

Had a very helpful discussion today with Andrew Hooper. No hard sell, he explained details in helpful way. Good advice given to be getting on with creating my own start on proper financial planning... See more

Company replied


Company details

  1. Financial Planner
  2. Financial Consultant
  3. Investment Service

Written by the company

my wealth private provides investment advice to employees of many of the UK’s leading companies and pension scheme members to help them understand their personal financial situation, whether they’re saving for their future, or looking how best to make the most of their income at the point of retirement. In particular, our investment advice service helps those approaching retirement by creating tailored investment strategies to meet an individual’s personal objectives, which are flexible enough to adapt to changing needs. This is achieved by creating portfolios of investments, with the underlying assets selected from the whole-of-the-market. The portfolios are then actively managed on a discretionary basis to take account of changing market conditions. When providing advice on retail investment products i.e. pensions and annuities, this is done on an independent basis.


Contact info

4.9

Excellent

TrustScore 5 out of 5

318 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Retirement Advise

Today I had a meeting with John Shermin regarding my retirement plan. John made me feel at ease straight away. He is very knowledgeable about pensions and has helped me work out when I can retire, which has been a huge weight off my shoulders. If I have any further financial concerns, I would definitely consult with John again.

April 14, 2026
Unprompted review
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Reply from my wealth private

Dear Sandra

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback to John.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Great financial Advice

I had the opportunity to receive financial advice from Andrew Hooper, who demonstrated exceptional professionalism and expertise throughout our discussions. His approach was methodical, organised, and clear, which greatly helped me in understanding my financial situation.
Exploration of Financial Options: Andrew guided me through a variety of options tailored to my financial position. He introduced alternatives that I had not previously considered, broadening my perspective and opening my eyes to opportunities I was unaware of.
Valuable Guidance: His advice and guidance regarding the decisions I need to make have proven invaluable at this stage of my career. Andrew’s insights have provided clarity and direction, ensuring I am well-equipped to navigate important financial choices.
Recommendation: Based on my experience, I would not hesitate to fully recommend Andrew as an outstanding financial adviser. His dedication and knowledge make him a trusted professional for anyone seeking financial guidance.

April 10, 2026
Unprompted review
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Reply from my wealth private

Dear Liz

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback to Andrew.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Financial review 2026

Excellent yearly financial review Friendly knowledgeable advisor Following the review we felt to be in a better situation going forward on our financial endeavours especially with the current worldwide economic and political situation Our advisor walked us through our financial options without leading us rehearsed recommendations A very fruitful review well done
Ref 36540122

April 10, 2026
Unprompted review
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Reply from my wealth private

Dear Peter

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Feeling good about my Pension and Investments choice

I moved my pension funds and investments to Wealth at Work just over a year ago. Liam Bonny became my personal financial advisor and helped me to put in place a robust and flexible financial strategy for the future tailored to my risk appetite. After neglecting my finances for a number of years, I wanted to feel that my money was being managed properly by people I could trust without having to be personally hands on. I'm very happy with the advice Liam gave me and the way he listened carefully, explaining matters to me in a way that was friendly, respectful and easy to understand. Liam is very approachable and easy to talk to and very knowledgeable. Wealth at Work communications are timely with just the right level of detail and the App enables me to track progress as often as I want. Overall I'm very pleased with my decision and feel reassured that my retirement funds are in the best hands.

April 10, 2026
Unprompted review
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Reply from my wealth private

Dear Catherine

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Jack Mason / Wealth at Work

My wife and I contacted Wealth at Work as we were both approaching retirement and wanted advice on how best to secure our financial future once we stopped working. As we have different pension arrangements—money purchase and defined benefit—it was important to us that we received individual, tailored advice.
Jack Mason provided our advice and met with us on several occasions, producing personalised financial plans for each of us. Throughout the process, Jack was extremely professional, approachable, and easy to talk to. He explained complex matters clearly and adapted his approach to suit our different levels of experience with financial planning.
Jack was also well supported by Wealth at Work; appointments were well organised and the summaries of our meetings were always thorough and professionally presented. Once we had decided on the options to proceed with, the implementation was handled very smoothly, even though one of our cases was relatively complex.
Overall, we would highly recommend both Jack Mason and Wealth at Work.

April 2, 2026
Unprompted review
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Reply from my wealth private

Dear David

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback to Jack.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Thank you!

Thank you to Jake, Michael and Mitch for their calls. I really appreciated the financial advice and guidance I was given!

March 24, 2026
Unprompted review
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Reply from my wealth private

Dear Karen

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Ben was very helpful

Ben was very helpful. We discussed my outgoings and assets and came up with a plan.for my pension pot. Also, he is going to follow up in September. Excellent service.

March 31, 2026
Unprompted review
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Reply from my wealth private

Dear Susan

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Good communication and the advice was…

Good communication and the advice was second to none. Made us feel at ease and happy with moving our money and my wealth to manage on our behalf. Thank you 👍

March 29, 2026
Unprompted review
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Reply from my wealth private

Dear James

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Excellent performance

Such a professional company but with a fantastic personal touch when you’re dealing with them - so far our returns using their expert advice have way out performed than we could have imagined - we have invested more again as we are so happy with their approach and wouldn’t hesitate to recommend

February 26, 2026
Unprompted review
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Reply from my wealth private

Dear Christine

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

I have been impressed with all…

I have been impressed with all interactions. Communication has always been timely, professional and valuable.
My meeting today with Andrew Hooper was extremely enlightening and helpful. Andrew was very patient and he is an effective communicator.
I am very grateful for his advice, which has given me a clear plan of action.

March 27, 2026
Unprompted review
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Reply from my wealth private

Dear Sara

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback.

Kind regards,

my wealth private

Rated 5 out of 5 stars

NHS knowledge and advice first class.

I have been getting invaluable advice from John Sherman of My Wealth. His knowledge of the NHS pension scheme, AVC’s and investments is second to none. He managed to answer all my questions and queries and made me feel totally at ease and confident he has pointed me in the right direction. I would highly recommend anyone talking to him about tax avoidance and investing for their future wish I had done it years ago.

March 17, 2026
Unprompted review
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Reply from my wealth private

Dear Christine

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback to John.

Kind regards,

my wealth private

Rated 5 out of 5 stars

It has been a pleasure discussing my…

It has been a pleasure discussing my finances ,in particular pensions with the Team. I found the advisors Katie and Sharon very helpful.

Sharon is very knowledgeable, friendly and yet professional. She was also very thorough.

I will definitely be recomending to friends and colleagues.

40804279

March 5, 2026
Unprompted review
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Reply from my wealth private

Dear Neme

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private and your adviser.

We will pass on your feedback.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Outstanding Pension and Investment Management.

Firstly, we would highly recommend, My Wealth Private because they are reputable, through and professional in every aspect of financial advice.
We have a wonderful Financial Advisor, who we contact with regards to our pensions or any financial concerns, we may come across.
From the start of our Retirement journey with My Wealth, they have provided exceptional and outstanding advice. We would say a definite ,YES if you are considering appointing, My Wealth to manage your Pensions and Investments.
Kind Regards, from us both.

March 24, 2026
Unprompted review
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Reply from my wealth private

Dear Joy

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Excellent service

John Sherman provided excellent personalised financial advice. He provided reports very promptly and followed this up in meetings, giving detailed and easy to understand explanations. He listened to the information I gave so all recommendations were relevant to my situation and feelings about finance. Overall, John made an area that I find complicated very accessible. He is professional, knowledgeable and personable and provided an outstanding service.

March 17, 2026
Unprompted review
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Reply from my wealth private

Dear Miranda,

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

We will pass your feedback on to John.

Kind regards,

my wealth private

Rated 5 out of 5 stars

I would highly recommend a meeting with Sharon

I would highly recommend a meeting with Sharon to anyone needing impartial advice regarding pensions and savings.
Not only was she a pleasure to discuss my concerns regarding my pension, but her knowledge and explanations were given in an easy to understand way, and so beneficial to me. When the meeting finished, I felt a lot more prepared than I thought I was for when I finally take my pension.
Thank you so much Sharon
40898512

March 18, 2026
Unprompted review
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Reply from my wealth private

Dear Grace,

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

We will pass on your feedback to Sharon.

Kind regards,

my wealth private

Rated 5 out of 5 stars

Professional and reassuring

For us, as I imagine for many, the prospect of embarking on a voyage into the unknown and considering placing a large (to us) sum of money into something we'd no previous experience of, was a little daunting.

We had of course carried out our due diligence and satisfied ourselves that all was in order, however, anxiety lingered, and we wondered whether it would 'feel right' to place the required amount of trust in an organisation, but, specifically, the individual representing that organisation.

Our meetings with Alistair started reassuringly - we were in his hands, but the emphasis on listening, both to our situation, and our aspirations and concerns, offered great confidence.

The process is clearly a considered and thorough one, but Alistair's patience, methodical recording of detail, and, ultimately, the recommendations he made (which accorded exactly with all that had been discussed) left us feeling informed, positive and wholly comfortable with the entire process.

We were particularly struck by the various stages that are involved, all of which Alistair explained in advance, as well as the illustrations and forecasts pertinent to our situation. We of course realised it wouldn't be an immediate process, but understanding the meeting schedule, the timescale for transfer of monies and then investment, meant we felt in control and had all of the required detail and information to fully comprehend, despite the obvious complexities.

Huge thanks to Alistair for everything to date, and we look forward to our relationship prospering as our monies hopefully do likewise!

January 30, 2026
Unprompted review
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Reply from my wealth private

Dear Phil

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

We will pass on your feedback to Alistair.

Kind regards,

my wealth private

Rated 5 out of 5 stars

I was looking for advice on investments…

I was looking for advice on investments and Tyra at My Wealth got in touch. The service at My Wealth was thoroughly professional and courteous. The investment process, the risks and any charges were explained thoroughly. All my questions were answered in detail to my satisfaction. I am quite satisfied with my choice of using My Wealth for investing.

March 12, 2026
Unprompted review
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Reply from my wealth private

Dear Paul

Thank you for taking the time to leave a review and feedback about your experience.

We aim to offer a high level of service and we are pleased to hear that we have met your expectations.

Kind regards,

my wealth private

Rated 5 out of 5 stars

The advisor was extremely personable…

The advisor was extremely personable and my husband and I felt she was trustworthy. She explained everything as basically as possible and was patient and clear with responses to our questions.

March 6, 2026
Unprompted review
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Reply from my wealth private

Dear Tracie,

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.

Kind regards,

my wealth private

Rated 1 out of 5 stars

They don't tell the truth

They give back advice, purely so they could get control of my savings and charge me for the pressure of them losing my savings. To get out I would still have tax to pay...even though I'm still down on my initial investment!

March 1, 2026
Unprompted review
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Reply from my wealth private

Dear Kenny

Thank you for your feedback and we are sorry to hear about your experience and understand your frustration. Please contact directly by emailing mywealth@wealthatwork.co.uk to discuss further if you have not already done so.

my wealth private

Rated 5 out of 5 stars

Positive experience.

Clarified my pension pot and the positive situation I'm in. I gained an understanding of my options and came away feeling optimistic about my future.

March 4, 2026
Unprompted review
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Reply from my wealth private

Dear Carolyn

Thank you for leaving a review, we are pleased to hear your positive experience with my wealth private.

Kind regards,

my wealth private

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