Medicare advantage plan coverage is good however prior approval for testing can be difficult per my physician. Also get a lot of unwanted phone calls from them regarding my care. I have a PCP I ha... See more
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What people talk about most
Based on these reviews
I have only bern with zing since January being honest it is too early 2 tell orcrsnk yet. I do know I have been getting alot of calls 2 answer questions then the next day I get the same call s as me... See more
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THe transportation and OTC benefits. I would like the OTC benefit to cover personal care and hygiene items like anti perspirants (deodorants), body creams and lotions. I would like vitamin gummie... See more
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The benefits are great! The call center is a disaster. The language barrier makes it almost impossible to understand them! I have had problems with them giving me wrong physical therapy offices... See more
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Company details
About Zing Health
Written by the company
Our History
Zing Health was founded in 2019 by two African American physician entrepreneurs, Eric E. Whitaker, MD, MPH, and Kenneth Alleyne, MD, along with co-founders Health2047 and healthcare executive Garfield Collins, to address inadequacies in the healthcare system by creating collaborative, community-based Medicare Advantage plans.
By extending 21st century health service solutions built around community, Zing Health seeks to drastically improve health outcomes in diverse populations that have been chronically underserved. Given that 80 percent of clinical outcomes are attributable to social determinants of health, Zing Health’s unique approach acknowledges the importance of understanding a patient’s circumstances outside of a clinical setting and offers a strategic, tech-enabled model that can scale to match the size of the problem.
In 2020, Zing Health served Medicare beneficiaries in Cook County, Illinois. Today, Zing serves an expanded service area encompassing counties in Illinois, Michigan, and Indiana. In 2024, Zing Health will begin offering new plan types as well as enhancements to existing plans.
Our Mission
Zing Health has a singular mission: Providing managed care Medicare Advantage plans that address social determinants of health to reduce healthcare disparities among historically underserved populations. Zing’s plans integrate Medicare Parts A and B benefits with Part D prescription drug coverage, along with providing robust extra benefits.
Contact info
225 W. Washington St., Suite 450, 60606, Chicago, United States
- 1-866-946-4458 (TTY:711)
- customerservice@myzinghealth.com
- myzinghealth.com
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Zing Health
Hi Linda, thank you so much for taking the time to leave a review! We’re glad to hear you’re enjoying the benefits and truly appreciate you choosing Zing Health. If you ever have any questions or need assistance, our team is always here to help. Wishing you continued good health!
Adoctor network you can trust
April 15, 2026
Unprompted review
Reply from Zing Health
Hi Christopher, thank you for taking the time to share your feedback. We’re so glad to hear that you trust our doctor network—that’s incredibly important to us. We appreciate you choosing Zing Health and are here to support you whenever you need assistance. Wishing you continued good health!
I have had to get a case manager…
I have had to get a case manager assigned to work with me on my account because the many times I've called you, people don't have answers, transfer me back and forth, often to the place where I was transferred from, been given lists of suppliers that don't carry any of what I was looking for, and it goes on. I've spent hours on the phone with your reps and the left hand doesn't know what the right hand is doing there.
Since getting the case manager, Veronica, things have gone much more smoothly, but if every case is like this, you won't have any more customers.
April 1, 2026
Reply from Zing Health
Thank you for sharing your experience. We’re sorry for the frustration you encountered while trying to get help—this is not the level of service we aim to provide. We’re glad to hear that working with your case manager, Veronica, has made things smoother. Your feedback is important to us and helps us continue improving the support we provide to our members.
I really appreciate the cost savings…
I really appreciate the cost savings for my maintenance medications.
April 1, 2026
Reply from Zing Health
Hi Mark, thank you for sharing your feedback! We’re glad to hear that the cost savings on your maintenance medications have been helpful. We appreciate you being a Zing Health member and are here if you ever need assistance.
Very helpful.
April 1, 2026
Reply from Zing Health
Thank you for taking the time to share your feedback! We’re glad to hear you found our service helpful and truly appreciate you being a Zing Health member.
I just enrolled in this program the…
I just enrolled in this program the beginning of this year and have been very pleased with the service and coverage provided thus far.
April 1, 2026
Reply from Zing Health
Thank you for sharing your experience. We’re glad to hear that you’ve been pleased with the service and coverage since enrolling. We appreciate you choosing Zing Health and look forward to continuing to support you.
My customer service representative was great
My customer service representative was kind, considerate and understanding
April 1, 2026
Reply from Zing Health
Thank you for taking the time to share your experience! We’re so glad to hear that your customer service representative was kind, considerate, and understanding. Providing compassionate and helpful support is very important to us, and we truly appreciate your kind words.
Reply from Zing Health
Thank you for taking the time to leave a review. We appreciate your feedback and value every experience shared with Zing Health.
Medical experiences.
So far, everything seems to be a lot simpler to deal with. As far as copays and other medical issues
April 6, 2026
Reply from Zing Health
Thank you for sharing your experience with us. We’re glad to hear that managing copays and other medical matters has been simpler so far. We appreciate you choosing Zing Health and look forward to continuing to support you.
Reply from Zing Health
Thank you for your review! We’re glad to hear that everything has been running smoothly and that everyone has been on the same page. We appreciate your encouragement and thank you for being a Zing Health member.
I couldn't get through to him i did go…
I couldn't get through to him i did go to my pcp same office I have been going to fo 20 plus years they had a temporary Dr and now have a permanent Dr but you're company States I have to pay office call when I have a zero pcp vist
April 1, 2026
Reply from Zing Health
Thank you for sharing your experience. We understand your concern regarding the office visit charge, especially when your plan reflects a $0 PCP visit. We’d like to review this with you—please contact Member Services so someone can follow up and provide clarity.
Reply from Zing Health
Thank you for your feedback, Peggy. We’re glad to hear that your interviewer was on time and friendly. We appreciate you taking the time to share your experience with us.
You're very polite and thoughtful I…
You're very polite and thoughtful I have no complaints Thanking you for your wonderful service
April 1, 2026
Reply from Zing Health
Thank you for your kind words, Dennis. We’re happy to hear that you found our service polite and thoughtful. Your feedback means a lot to us, and we appreciate the opportunity to assist you.
Contacting support,speaking to an…
Contacting support,speaking to an English speaking person live.
Addressing my issues and concerns, and resolving them in a timely manner ASAP
April 1, 2026
Reply from Zing Health
Thank you for your feedback. We’re glad to hear you were able to connect with a live support representative and that your concerns were addressed and resolved promptly. We appreciate you taking the time to share your experience with us.
The extra benefits are really good
The extra benefits are really good, food, medical supplies etc. Easy to get in touch with and explain everything very well. Give me assurance in what I'm trying to do i
April 1, 2026
Reply from Zing Health
Thank you for your feedback, Timothy. We’re glad to hear you’re finding value in the extra benefits and that our team has been easy to reach and helpful in explaining your options. Providing clear information and reassurance is important to us, and we appreciate you sharing your experience.
My Zing Experience
My Zing Experience. 4/10/2026
1) Prior to signing up for Zing, I was told that various of my doctors were in the program, who were not.
2) I have been told my office visit was canceled and rescheduled. Yet, no one called me to reschedule.
3) Referrals are sent to me instead of the physician/staff.
4) I was told to call and schedule an appointment with a physician who's not a provider.
5) No one update and or removes providers from roster. I was assigned to a physician as my primary who was no longer in the program.
Thanks, Angela D Smith
248-302-0614
April 1, 2026
Reply from Zing Health
Thank you for sharing your experience, Angela. We’re sorry to hear about the challenges you’ve encountered with provider information, scheduling, and referrals. This is not the experience we want for our members, and we take your concerns seriously. Someone from our team will follow up with you to review this and provide clarity.
Reply from Zing Health
Thank you for your kind feedback! We’re glad to hear you received friendly and helpful customer care. We appreciate you taking the time to share your experience with Zing Health.
Reply from Zing Health
Thank you for your feedback, Khamvang. We’re glad to hear you’re finding the Zing Health care plan beneficial. We appreciate you taking the time to share your experience.
Reply from Zing Health
Thank you for your feedback. We’re glad to hear the service met your needs and appreciate you taking the time to share your experience with Zing Health.
I only been with you all since February…
I only been with you all since February the 1st still need more time but so far three stars only been with you
April 1, 2026
Reply from Zing Health
Thank you for your feedback. We understand you’re still getting to know the plan, and we appreciate you giving Zing Health a try. Please don’t hesitate to reach out if you have questions or need support as you continue your experience
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