Would give no stars if possible. Purchased fridge freezer last Sunday. Nothing from seller. 1 phone number out of order other says leave a message but then tells you the mailbox full. No response to m... See more
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Owner sets up a broken 20% discount code so you can contact him on WhatsApp for help making it initially look like a legitimate business with a business chat. He offer you a discount with less discoun... See more
Item never arrived on the date stated, or anytime after. I emailed twice and left a message on their answer phone but had no response at all. Applied for a refund as when you pay by PayPal, this is im... See more
Tv and tumble dryer Great experience using marks electrical decent website easy to order and great updates along the way I ordered a tv And tumble dryer on two separate occasions and both times was... See more
Company details
Written by the company
**Naamaste London Appliances** is your trusted UK retailer for high-quality home and kitchen appliances at competitive prices. We offer a carefully selected range of products from leading brands, including washing machines, fridge freezers, ovens, cookers, dishwashers, tumble dryers, microwaves, vacuum cleaners, small kitchen appliances, and the latest smart televisions. Our goal is to make shopping for appliances simple, affordable, and convenient. Whether you're replacing an old appliance or furnishing a new home, our experienced team is dedicated to helping you find the right product to suit your needs, lifestyle, and budget. We pride ourselves on providing excellent customer service, honest advice, and reliable support throughout your shopping experience. At **Naamaste London Appliances**, quality and customer satisfaction are at the heart of everything we do. We work with trusted manufacturers to offer reliable, energy-efficient products that deliver outstanding performance and long-lasting value. Our easy-to-use online store allows customers across the UK to browse and order with confidence, supported by secure payment options and dependable delivery services. We are committed to building lasting relationships with our customers through exceptional service, competitive pricing, and a dedication to excellence. As we continue to grow, we remain focused on offering the latest appliances, outstanding value, and a seamless shopping experience. Choose **Naamaste London Appliances** for trusted products, professional service, and quality you can rely on every day.
Contact info
124 City Road, London, EC1V 2NX, London, United Kingdom
- 01164646008
- info@naamastelondon.com
- naamastelondon.com
1.8
Poor
85 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Quick delivery
Details of delevery dates with the order confirmation will be great
January 9, 2024
Unprompted review
Very happy with communication and…
Very happy with communication and slimline freezer is just the right size for a single person.
December 27, 2023
Shockingly bad customer service
Product came safely but their customer service is basically non existent. I was so scared I got scammed so I was relieved when the freezer came.
29/12 08:25 Ordered freezer (said it was a pre order for after 8th Jan)
29/12 11:40 I get an email saying “ Your delivery is booked for 29/12/2023. Good news, your delivery has been booked. We will send another message on the morning of your delivery with tracking details.”
I email back asking what this meant. No reply.
02/01 16:07 I receive an email to say my order is complete but nothing delivered.
03/01 13:34 I send them another email and WhatsApp messages asking for an explanation. What the delivery note meant and when is it actually being delivered. Where is my tracking and why does it say complete etc.
04/01 11:44 I get this message back on WhatsApp but no reply on email. “ We already send it email for delivery date is 10th of January sir thanks”. FYI I never got any email regarding delivery date being 10th. No notes on my order update on their website either.
05/01 the freezer was delivered.
As you can see, the item did come and it is as described but if you want any customer services or have an issue with your order, this company is a nightmare to deal with. So I guess the choice is yours I guess.
January 4, 2024
Unprompted review
Very good communication from any…
Very good communication from any enquiries answered my calls quickly and called me back to confirm everything thank you
December 21, 2023
Unprompted review
e website was easy to navigate
The website was easy to navigate
...the product is exactly as described
The delivery was prompt and efficient
...the delivery driver was help ful and polite ..
First class service
December 27, 2023
Well I haven't received it yet
Well I haven't received it yet, so I can't write a review on some I haven't got. I am still waiting g for a delivery.
December 12, 2023
Bad experience - will never consider them again!!!
No communication, no date for delivery after weeks waiting, got money back via paypal who were excellent - would advise people to avide such a company - reordered with a different company and had wonderful experience, freezer supplied within 3 days of ordering - that's how business should be carried out!
December 11, 2023
Fast delivery
December 7, 2023
Fast delivery,really good product
Fast delivery,really good product, I would personally recommend this website.
Regards
December 6, 2023
Not recieved item not answering emails…
Not recieved item not answering emails or phone calls just run of with 147 pound
December 12, 2023
I ordered an under counter freezer on…
I ordered an under counter freezer on 10th Dec and received an email saying it was being delivered the following day, and I would receive a message on the morning of delivery. Monday came and went, nothing. On Tuesday, received a txt from delivery Co, item will be delivered between 14.47 and 16.47, then another item will be delivered between 11.30 -13.30. There was a link to track the item, didn’t work and freezer never came. Phoned Naamaste, only option was to leave a message. I left 2 phone messages and 2 written messages. No reply. Then on 13/12 received another txt from delivery company, item will be delivered between 13.15 and 15.15. Hurrah, I eventually got it. But customer service needs to be reviewed.
December 10, 2023
Freezers
Had never heard of this company but fantastic service great freezer great prices will definitely use again 5 stars
December 9, 2023
Freezer was damaged and never delivered
December 9, 2023
Ungrateful
Nothing went wrong, they just delivered two freezers instead of one and when I informed them and asked them to pick up the extra freezer they couldn’t even say thank you for my honesty!
In fact, the guy who rang me was bordering on rude.
December 8, 2023
Speedy delivery
I'd never heard of this company before and so was abit doubtful but well impressed ordering was easy delivery fast 3 days, packed really well delivery driver very friendly,well done Naamaste will defo use them again
December 9, 2023
Very helpful people but couldn’t get my…
Very helpful people but couldn’t get my order before Christmas so have Cancelled asked for my money back
December 8, 2023
Brilliant service on freezer thanks.😀
December 7, 2023
First class service quick delivery good… e
First class service quick delivery good price looks very nice
December 4, 2023
Just what I wanted
I am very pleased with my freezer it fits in my space perfectly. This company is excellent I found what I wanted and they delivered the next day thank you
December 4, 2023
Good quality products .
Good quality products and reasonable price.Delivered
on time. I had used this Brand pressure cooker in India for more than 10 years and had good satisfactions.
November 22, 2023
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