NAAMA Studios  Reviews 308

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Naama studios has been great, the staff are amazing, very friendly, and always offer you a drink on arrival. Sadly I’m 13 sessions in and my tattoos are still very visible, there has definitely been s... See more

Company replied

Rated 4 out of 5 stars

Was seen by Anna who was training under the watchful eye of Alexis; who demonstrated great mentor and leadership to Anna whilst I was there which was reassuring as the client. Alexis as ensure... See more

Company replied

Rated 5 out of 5 stars

NAAMA Studio has a warm and inviting atmosphere. Both Alexis and Anna were amazing , informative , friendly and made me feel very comfortable as I was very anxious about the procedure. I will definit... See more

Company replied

Rated 5 out of 5 stars

Naama studio staff is great and amazing I have been almost with them more then two years and mia the lady she is removing my tattoos since beginning she is very very intelligent and professional. Tha... See more

Company replied

Company details

  1. Tattoo Removal Service

Written by the company

We are tech-led and skin-obsessed. The LightSense® laser system is significantly safer than traditional laser tattoo removal technology.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

308 reviews

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Rated 5 out of 5 stars

Thank you soo much the pain free…

Thank you soo much the pain free experience special thank you to Rebekah really made it soo easy for my first time very experienced and kind

April 14, 2023
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Roxy! We're so pleased you enjoyed your first session, see you back at the studio again soon for session two.
The NAAMA Team

Rated 5 out of 5 stars

5 stars!!

Excellent experience!

March 26, 2023
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Reply from NAAMA Studios

Thanks for your review Rebecca! It means a lot.
The NAAMA Team

Rated 5 out of 5 stars

I realy liked Alexis work

April 2, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for taking the time to leave a review for our team Artan! See you back at the studio again soon.
The NAAMA Team

Rated 5 out of 5 stars

— Alexis the best!

— Alexis the best!

Great explanation of everything, very professional and super nice to work with. 👏

PS — you may think the review’s title is a typo, however, I secretly just want you to try and book “Alex” so that I have more available slots with Alexis. 😉

March 27, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Phil! Your feedback on the team is much appreciated, don't worry there is enough of our wonderful Alexis to go round!
The NAAMA Team

Rated 5 out of 5 stars

NAAMA Studios is fantastic, special call out for Nikita

I’ve been going to NAAMA Studios for about 10 months now, currently on my 9th session. The studios setup is warm and welcoming and all staff are really chatty and look after you. Special mention to Nikita who has been treating me for some time now. During the process of laser treatment, Nikita finds ways of making me comfortable with conversation and finds new methods to make me feel as relaxed as possible! Thank you for being fantastic, I know this review is well overdue. 5 star service

March 15, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for taking the time to leave such a detailed review Harry! We are so pleased you have chosen NAAMA for your tattoo removal. See you back at the studio again soon.
The NAAMA Team

Rated 5 out of 5 stars

The whole experience was just more than…

The whole experience was just more than I expected, from sending photos in on the what’s app chat, with many more questions that I had, the team were just great :)
The location was so near to me, and the space was so welcoming, warm and professional looking. It just looked aesthetically wonderful.
I instantly felt so comfortable.
Rebecca was a gem, she is so patient and knowledgeable, we had a good laugh and I’m so glad she was the one who carried out my treatment.
I am so glad I made the decision to have my tattoo removal done with them!

March 6, 2023
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Reply from NAAMA Studios

Thank you for leaving us a review Safna! We're so glad you felt comfortable in our Studio and can't wait to welcome you back soon.
The NAAMA Team

Rated 5 out of 5 stars

Easy, helpful, friendly, professional!

Honestly cannot recommend this place enough. The staff were all so incredibly friendly and helpful and talked me through every stage of the process. The space is very welcoming but also very professional.
It's the first laser removal clinic I have had any contact with who didn't take a 'tattoos are bad' approach, even when removing ones that are unwanted! I didn't feel at all judged or nervous while there. It's also the first place where they talked me through the whole process and the science behind it.
If anyone is looking for tattoo removal this is 100% the place to go.

March 13, 2023
Unprompted review
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Reply from NAAMA Studios

Sorren, thank you for taking the time to leave a review! We are so glad your first session went well and can't wait to have you back at the studio again soon.
The NAAMA Team

Rated 5 out of 5 stars

Amazing service & treatment…thank you🙏

I was quite nervous about having my treatment but Rebecca answered all my questions & removed all my fear about my tattoo removal. I therefore changed my mind and went straight ahead with my first treatment at what was only meant to be a consultation.

The customer service was excellent and the relief at no longer having to cover up my pink eyebrows is immense.

I would not hesitate to recommend NAAMA or return if I ever needed further treatment.

Thank you so much Rebecca & the team at NAAMA that made me feel so welcomed.

March 11, 2023
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Reply from NAAMA Studios

Thank you for taking the time to leave such a detailed review Tracey! We really appreciate your kind words about our service and the team.
The NAAMA Team

Rated 5 out of 5 stars

Nikita at NAAMA is THE BEST

I’m on my third session at NAAMA with Nikita and she’s honestly amazing, I have such bad anxiety but when I have my sessions I always feel so calm, she’s great! As always, looking forward to my next session and a lil gossip with Nikita!

All round the best experience from everyone at NAAMA, they’re all fab! X

March 3, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Chloe! It means a lot. See you back at the studio again soon!
The NAAMA Team

Rated 1 out of 5 stars

Over priced , manipulative marketing & very rude unprofessional manager

Had a fantastic experience & a fantastic lady with the laser … until i met the manager . My treatment consisted of a half hour session on two body parts … i went for a treatment but was late but 20 mins due to a train strike and a public transport security issue , everything beyond my control . We agreed on my late arrival that i could have 10mins laser treatment on a one tattoo and come back 48hrs later to finish my time that i missed due to public transport . So after treatment of 10 mins , I paid my owed £199 , thinking i had my 20mins in lieu . 48hrs later and 20 mins of treatment , the manager literally bullied me into paying yet another £199 . I said this business management was disloyal to my custom & unethical . In front of many customers i cannot begin to start how rude & unprofessional she was . I explained i had already spent £1000 with absolutely no results what so ever and i was now in an awkward situation with the company . No empathy from the manager whatsoever . I have since found elsewhere, the same business but literally half the price , getting finally good results & a better laser machine . Conclusion avoid , this over priced very cleverly marketed establishment .

February 3, 2023
Unprompted review
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Reply from NAAMA Studios

Hi Caroline, thank you for your positive feedback about our consultants. We take great pride in our team.

At NAAMA we endeavour to offer an exceptional service to our customers, in order to maintain this standard we do operate on a 72 hours cancellation and 5 minute lateness policy which is available to view on our website and on our confirmation emails. Failure to meet these may result in a client forfeiting the appointment and being charged.

As mentioned you arrived 20 minutes late to your 30 minute session with us. As the situation was out of your control we agreed to treat one of your tattoos to avoid a wasted journey to us, we subsequently charged £199 for your treatment which covers a 30 minute time slot. When you arrived to treat the second tattoo the following week we went ahead with the treatment despite your late arrival. Following your subsequent discussion with our Studio Manager we did not proceed with payment for this second treatment. We do not tolerate the way in which you communicated with our staff.

The direct debit for your subscription with us had been declined on two occasions. As you did not provide us with card details to store on file to secure future bookings, a follow up treatment was not booked. No further payments were taken.

At NAAMA we anticipate most clients will need between 10 - 12 sessions for the full removal, we have a number of packages available which offer further discounts on the single session price. You have completed 5 sessions with us and your removal is where we would expect it to be at this stage. We wish you all the best with your future removal, please do not hesitate to contact us if we can support in any way.

The NAAMA Team

Rated 5 out of 5 stars

Super smooth experience

Super smooth initial contact via email and phone right up to my first appointment, answered all my questions and put me at ease - my treatment was for two tattoos to be removed.

The studio is a lovely environment and I like how they have the screen on display so you can see images of the tattoo removals they have completed. It’s always a lovely warm welcome as soon as you walk in and I love the coffee!

My first appointment was a little longer than the rest due to the talk and information I was given about the process of the appointment, benefits of this type of treatment.

Always made to feel comfortable and usually would have an everyday chat whilst the treatment takes place. The treatment isn’t too intense, the cooling process hugely helps keep the niggling to a minimum. The treated area is protected with a cream and protective covering.

I would highly recommend purchasing the aftercare creams they provide in the studio, there is a Step 1 Protect cream which I’ve found to be very effective in quickly healing the two areas treated and then the regeneration cream which helps hydrate the skin once healed.

Very happy from start to finish 😊

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

I was so happy with my treatment

I was so happy with my treatment - really excellent results! Rebecca put me totally at ease. She was a real star.

January 27, 2023
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Gail! We look forward to welcoming you back soon.
The NAAMA Team

Rated 5 out of 5 stars

Helpful & attentive staff

Staff always so helpful and attentive. Tattoo had bled a little after treatment so went in this morning to get a new dressing, and Verity put a new one on, no problem at all!

February 14, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for leaving us such an honest review James! We'll see you back at the studio again soon.
The NAAMA Team

Rated 5 out of 5 stars

No 1 Tattoo Removal Clinic!

Amazing Tattoo Removal Clinic. Staff are always very accommodating. Alexis is a fantastic consultant that I’ve had during my sessions. She makes you feel very comfortable and is very knowledgable. Couldn’t be happier with the service so far!

January 4, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for leaving us a review Jesse! We pride ourselves on our team and really appreciate the feedback.
The NAAMA Team

Rated 5 out of 5 stars

Wow! Fabulous Service!

Wow! Rebecca is very professional. She explained everything so well and really put my mind at ease. The procedure was quick and easy. And I am delighted at the result. Fabulous service!

February 8, 2023
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Lucy! We're so pleased you feel at ease in the studio and can't wait to welcome you back.
The NAAMA Team

Rated 5 out of 5 stars

Everyone was very lovely and friendly

Everyone was very lovely and friendly! Rebecca was very informative about the treatment and made sure I understood everything. I’m very happy after my first session results.

February 9, 2023
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Reply from NAAMA Studios

Thanks for leaving us a review Gemma! We really appreciate it. See you back at the studio again soon.
The NAAMA Team

Rated 5 out of 5 stars

Great session with Alexis

I've been going to Naama for 7 months to remove two tattoos. The whole team is really knowledgeable, friendly and helpful but Alexis always goes the extra mile. She has great energy and always takes the time to explain the process. She also compares results between sessions and gives me advice that is specific to my tattoos, skin tone and lifestyle. I've recently started booking all my sessions with her - would highly recommend!

February 1, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Nadia! We love hearing feedback on our team and we're so pleased your journey is going well so far. We'll see you back at the studio again soon!
The NAAMA Team

Rated 5 out of 5 stars

Always an amazing Experian e when I…

Always an amazing Experian e when I come here. Nikita is very professional and puts me at ease. Highly recommend any one coming

February 2, 2023
Unprompted review
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Reply from NAAMA Studios

Thanks for leaving us a review Steve! Your feedback about the team means a lot. See you back in the studio again soon.
The NAAMA Team

Rated 5 out of 5 stars

Tattoo removal

Easy check in with flexible bookings and staff are always helpful. My session with Becca was quick and painless would highly recommend.

January 30, 2023
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Ryan! We're glad you're treatment went smoothly and can't wait to see you back in the studio.
The NAAMA Team

Rated 5 out of 5 stars

Treatment for Sun damage pigmentation

I've been treated a few times by Ranjna for sun damage pigmentation on my face.
The studio and facilities are top notch. Ranjna does a really efficient job and explains the process and expected progress and outcome very clearly.
Great place and great service.
Peter S. West London

January 19, 2023
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Reply from NAAMA Studios

Thanks for taking the time to leave us a review Peter! We really appreciate the feedback and we're so pleased that you're happy with your results so far.
The NAAMA Team

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