Nabi’s Ottoman Furniture Reviews 

34
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Beautiful grand bed and the easiest I have ever put together! Very pleasantly surprised! No Crystal buttons but quickly resolved with customer service. I absolutely recommend this stunning bed, very l... See more

Company replied

Rated 5 out of 5 stars

Amazing service and product from these guys called them up wanting made to measure corner sofa set.they come to the house with all the sample materials and within4 weeks delivered aswell.made exactly... See more

Rated 5 out of 5 stars

Great Service. My bed and mattress were delivered well packaged and the bed is solid and heavy you can tell it’s made from good quality material and it will last. Great communication. no issu... See more

Rated 4 out of 5 stars

The bed looks beautiful my daughter loved it , different from other beds we have bought it felt heavier and well made. The only reason I’m giving 4 stars is that probably because the headboard was to... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Fitted Furniture Supplier
  5. Furniture Manufacturer
  6. Mattress Store
  7. Sofa Store

Written by the company

Over 9 years running selling bedroom furniture to public and trade. We sell all types of beds ( Divan , Ottoman , Slatted and Divan Ottoman ) headboards , mattress , bedside tables , ottoman bedding boxes , pillows and cushion covers. We are in process of expanding in to upholstered wall panels , chesterfield sofas , tall headboards , chairs and wardrobes. We offer great quality products which are handcrafted in our factory in West Yorkshire which allows us to make custom size products too. We have a number of Google Reviews, plenty of ebay reviews on our ebay shop under ID of MNABI19, our website of course www.nabisottomanfurniture.co.uk and our facebook page of Www.facebook.com/NabisOttomanFurniture1 Our recent connection for 2022 with Trustpilot will hopefully bring us more reviews to allow us to become one of the top trading businesses moving forward as without reviews and feedback's for online sales people tend to be reluctant in buying from anyone new appearing in searches. Please don't hesitate in contacting us with any questions or concerns before buying.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Xxxx

Customer service and delivery five star ⭐ I will definitely order again 💕

February 10, 2025
Rated 5 out of 5 stars

Loved the material

We love the material and diamante buttons. Definitely worth the wait

December 21, 2024
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Thank you for taking the time to post the review and we are happy that you love the bed.

Rated 5 out of 5 stars

Beautiful piece of furniture

Beautiful piece of furniture. Exactly what I wanted. Really good price and quality.
Would definitely use again.

November 17, 2024
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Thank you for taking the time to post the review and we are happy that you love the ottoman box.

Rated 4 out of 5 stars

The bed looks beautiful my daughter…

The bed looks beautiful my daughter loved it , different from other beds we have bought it felt heavier and well made. The only reason I’m giving 4 stars is that probably because the headboard was to long it swings a little .

May 13, 2024
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Thank you for taking the time to post the review. The swinging is due to the wall side skirts leaving a gap between the headboard and wall that gives it space to allow the movement which wouldn’t happen if it was against the wall fully after reviewing the video sent to us. We are sorry we can’t do anything to resolve that issue and happy that you love the bed.

Rated 5 out of 5 stars

Luxury quality stunning bed…

Beautiful grand bed and the easiest I have ever put together! Very pleasantly surprised! No Crystal buttons but quickly resolved with customer service. I absolutely recommend this stunning bed, very luxurious and solid. Make sure you measure correctly for the large headboard which comes out at either side at the base too.

May 1, 2024
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Thank you for taking the time to leave the review highly appreciated. And very happy you like the bed.

Rated 5 out of 5 stars

Ottoman

Ottoman
Lovely ottoman right colour and well made

April 13, 2024
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Thank you for taking the time to write us a review highly appreciated.

Rated 1 out of 5 stars

Horrible customer service very rude had…

Horrible customer service very rude had to cancel order won’t go back then they refunded with an E cheque which took 10 days to clear
The reply is incorect they contacted me via texted message and was very rude I didn’t have an issue with the cost I had an issue it wasn’t clear and they jumped straight to being rude if they had been nice about it I would not have a problem but it was also would take almost a month to get the bed yes we live is Scotland not the back of beyond but my main issue was them being so rude right from get go

October 4, 2023
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Lives in Scotland wasn’t willing to pay extra £30 for delivery as listed was rude and wanting free delivery cancelled as payed by PayPal took long to refund not our fault. Avoid at all cost explaining things is being rude in her eyes which is all we did along with refusing to deliver for free. Clearly on the checkout both options showing for free delivery excluding Scotland and £30 for those in Scotland. We have a delivery and returns section on our website as well and this clarify’s that there is a cost for delivery to Scotland. Looking at her pther feedbacks she seems to have similar issues with other furniture companies too and delivery from them was delayed for same reason for Scotland couriers charge extra and take longer. Anyone wanting evidence of discussion between us I’m happy to provide screenshots for you to decide if all her points being raised are replied to with evidence is being rude.

Rated 2 out of 5 stars

Custom made bed

I was initially happy however as time has progressed, there has been a deterioration in the quality of the bed. The rapidity of this is not expected, having only had it for a few years. Parts have peeled off, are now unglued etc.
I asked for help with some plastic in order to repair part of this myself, however the follow up has been very slow and avoidant. Disappointing.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful piece of furniture

Great service.
Beautiful ottoman. Everyone has admired it.

Thankyou! X

February 20, 2023
Nabi’s Ottoman Furniture logo

Reply from Nabi’s Ottoman Furniture

Brilliant that’s great to hear. Thank you for taking the time to write the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look