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Rated 1 out of 5 stars

Company is a complete scam.. They say they are regulated when all they do especially on binary options is manipulate their price software to lose within the last 5-15 seconds where you lose by 1 micro... See more

Company replied

Rated 1 out of 5 stars

Update 10/09/23- so after reporting Nadex they blocked me from telegram, Facebook.. then randomly got in touch to say if I want my funds I need to make a further payment. Not come across a more disg... See more

Rated 1 out of 5 stars

Nadex is a rip off controlled and manipulated the big boys. It is almost impossible to win a 5 minute trade. They easily manipulate the market hover and around the strike point then move in the direct... See more

Company replied

Rated 1 out of 5 stars

You might think this company is good under regulation. Absolutely wrong, they turn out to be a shady scam, You cannot withdraw, they make all kind of excuse or rule to make withdrawal difficul... See more

Company details

  1. Stock Broker
  2. Finance Broker

Written by the company

North American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

217 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Useful

Very easy to use

March 11, 2021
Nadex logo

Reply from Nadex

Hey Bridgett,

Thank you for the positive review – we’re glad that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 5 out of 5 stars
Nadex logo

Reply from Nadex

Hey Demone,

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 1 out of 5 stars

Company is a complete scam.

Company is a complete scam.. They say they are regulated when all they do especially on binary options is manipulate their price software to lose within the last 5-15 seconds where you lose by 1 micropip.. Do not deposit with this company.. Their regulation is complete BS like the whole binary option industry.. When they posted automated responses such as other reviews below, you know this company is a fraud.. In response to your comment below: I have filed a dispute with the BBB since I called already.. Once again a terrible company with a generic BS response

March 9, 2021
Unprompted review
Nadex logo

Reply from Nadex

Hi Joseph,

Nadex is a legitimate exchange. We are part of the North American unit of IG Group, an FTSE 250 global financial services firm, and are regulated by the Commodity Futures Trading Commission (CFTC).

Nadex does not participate in any trading activity, you are trading with other market participants like yourself. We're sorry to hear about your experience. Give us a call, we'd be glad to walk you through your trades.

The Nadex team

Rated 1 out of 5 stars

NADEX WON'T LET ME WITHDRAW!! (Over 7 Months Now)

NADEX WON'T LET ME WITHDRAW!! they allege they are investigating my account for wrongdoing and claim that I have not given them enough information to prove otherwise when in fact I have given more than they asked for. The information I provided clearly shows no wrongdoing. They also tried to allege that I did not respond to their request for information when I have proof that I did so in a timely manner. I DO NOT RECOMMEND NADEX!!!
The Nadex demo account is also a massive FRAUD it does not behave like the live account in any way it is rigged to so that you make massive profits on the demo however it is impossible to trade the same strategy profitably on the live account.

February 4, 2021
Nadex logo

Reply from Nadex

North American Derivatives Exchange, Inc. (Nadex) is regulated by the Commodity Futures Trading Commission (CFTC) as a Designated Contract Market (DCM) or exchange. As part of its regulatory obligations Nadex is required to establish and maintain procedures that require its compliance staff to conduct investigations of possible violations of Nadex’s rules (www.nadex.com/rules). Pursuant to Nadex Rule 9.2(b), Nadex endeavors to complete any investigation within twelve months, unless there exists significant reason to extend it beyond such period. Also, Nadex Rule 3.3(a) states that each Member must cooperate promptly and fully with any Nadex investigation or request for information. While we consider the allegations from this individual unfounded, Nadex is unable to comment on the details of its open investigations.

Rated 1 out of 5 stars

Nadex is a scam lost $2000.00 in 2…

Nadex is a scam lost $2000.00 in 2 weeks. Everytime I place a trade the price automatically drops. Freezes up when I try to sell.didnt have any of those problems with the demo account. Made $120,000 on demo.but the live is redicolous every option I pick drops fast .dont do it ,its a scam!!!!

January 27, 2021
Unprompted review
Nadex logo

Reply from Nadex

Hi Reginald,

Nadex is a legitimate exchange. We are part of the North American unit of IG Group, an FTSE 250 global financial services firm, and are regulated by the Commodity Futures Trading Commission (CFTC).

Your experience concerns us and we would like to talk to you so we can help. Please get in touch: https://www.nadex.com/contact/.

The Nadex team

Rated 5 out of 5 stars

Trustworthy and secure- I’ve always had…

Trustworthy and secure- I’ve always had good experiences with Nadex. I love the limited risk with their contracts and knowing ahead of time what I’ll be risking vs what potential reward there is in a trade. Also, they go out of their way to offer many training webinars. There’s no “get rich quick” scheme in trading and they let you know that. You must put in the work yourself through education and demo practice. They truly care about their traders.

January 26, 2021
Unprompted review
Nadex logo

Reply from Nadex

Hey Denise!

Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.

The Nadex team

Rated 2 out of 5 stars

alert, your trade has been cancelled. again.

more often than not when i place an order it immediately gets cancelled with no explanation as to why. Even with the tolerance set high it still happens all the time.

January 12, 2021
Nadex logo

Reply from Nadex

Hi James,

We've reached out directly to assist you. Please reply back to us at your earliest convenience, thank you!

The Nadex Team

Rated 5 out of 5 stars

Matt was so knowledgeable and clear and…

Matt was so knowledgeable and clear and to the point took time made me feel totally confident in investing in Nadex

January 6, 2021
Unprompted review
Nadex logo

Reply from Nadex

Hi Ramon,
Thank you for the feedback. Our team works hard to provide the best client service possible.

Nadex Client Team

Rated 4 out of 5 stars

I like nadex because you know risk and…

I like nadex because you know risk and you know where you stand. I hate that they will end the old platform because I play better on it and I think I see things better. The new platform looks better, but it more confusing to me.

January 1, 2021
Nadex logo

Reply from Nadex

Hi Terry,
Thank you for your feedback, Terry. We are always looking for ideas to improve your trading experience.

Nadex Client Team

Rated 4 out of 5 stars

Trust

A few weeks ago you had a contest to see who could post the biggest gains within a week to earn a 5K prize. The leaderboard showed some traders with huge gains. How did they do that? is there a webinar where nadex traders share their methodology? In a year where our trust in the media, elections, medical profession and politicians have been shattered, is there a trader who could share their strategy? I know that each trader has a different way of looking at the markets and trading, but I would be very interested to know that there is someone being successful.

December 30, 2020
Rated 4 out of 5 stars

Great forex platform

December 30, 2020
Nadex logo

Reply from Nadex

Hi David,
Thank you for the kind words. Our team works hard to maintain a positive trading experience.

Nadex Client Team

Rated 5 out of 5 stars

Kudo's for Dark Mode!

Quite pleased with Nadex's platform & service. Nadex's latest platform upgrade to Dark Mode I LOVE; it definitely enhances trading experience!!!
Devin Harris

December 28, 2020
Nadex logo

Reply from Nadex

Hi Devin,

Glad you liked the new Dark Mode feature on Nadex. We are continuously listening to customers and building features based on your feedback.

Client Team

Rated 1 out of 5 stars

I did everything you asked to set up…

I did everything you asked to set up withdrawals out of nadex back to my account. you still will not let me take withdrawals out of nadex back into my bank account but have no problem taking it out. Nadex stinks!

December 26, 2020
Nadex logo

Reply from Nadex

Hi John,

We've reached out a couple of times to help you get this sorted. Please contact us so we can assist you: https://www.nadex.com/contact/. Thank you!

The Nadex Team

Rated 4 out of 5 stars

Nadex Improvements

Nadex has been a good experience but here are a few improvements:

1. More weekly strikes on the US 500. How about 24 points between strikes?

2. Options with expiration dates farther than a week out. Options with two or three weeks to expiration would be great. Thanks.

Alan Pink

December 24, 2020
Rated 5 out of 5 stars

Nadex is an exchange that provides…

Nadex is an exchange that provides unique financial trading products - mainly binary options. I have traded these for a couple of years with Nadex, and have been profitable. I have had no problems or issues with this exchange and would strongly recommend it to anyone interested in binary options.

December 24, 2020
Rated 5 out of 5 stars

Great platform to use and trade

Great platform to use and trade. NADEX provide training and webinars to people in all kind of experience to show how to trade using their platform. The educationally section is very helpful with useful resources to use and attend webinars and get answers to any questions investor may have. The customer service is very helpful.

December 24, 2020
Rated 5 out of 5 stars

Great platform and customer service

Great platform and customer service. Never had issues with deposits or withdrawal. Nadex is great for serious professional advance traders. Newbies should study long term support and resistance levels and long term binaries and use more patience and use less contracts and use low balances. Short term binaries is for advance traders only and really risky not recommended for new traders.
Never trade with money you can't afford to lose.
Don't rely on nadex to become your full time income. Find a strategy that works after work during Asian session or during work when NY opens. But if can't check the phone and manage the trade is better to not to trade for the day. Take good profits early and set your ultimate stop loss level for risk management.
Past results don't predict future results each trade is unique and on is own. Risk management is key to profits not winning all traders .Taking stop losses is part of trading tommorow will always be a new opportunity for trading again.
Good luck!

December 24, 2020
Rated 4 out of 5 stars

Overall I am pleased with the site and…

Overall I am pleased with the site and services you provide. It is a very profitable trading vehicle for me. I have reported an issue with the new platform and being able to accurately download data. Also, while the brackets do set limits, I would appreciate the ability to set limit orders within brackets.

December 24, 2020

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