Steer away from them! Getting my money back was difficult, but luckily ‘safere_ claim” assisted me in retrieving everything successfully..
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See what reviewers are saying
Order placement works well and the user interface is fine. However, the chart for the German 30-minute index (I haven't tested others) isn't displayed correctly when changing the timeframe, or only... See more
Company replied
Even though some traders claim that leverage at Naga isn't very big, there are those guys like me who failed at finding this information at all :D Anyway, leverage here is up to 1:1000 which is mor... See more
Company replied
What can I say, the interaction with Naga team was perfect on phone or emails, nothing complicated from other platforms, they have also very good deals by joining. So let's see how will go for the lon... See more
Company replied
Company details
About NAGA
Written by the company
NAGA is a leading social investing platform with a global community of more than 1 million users worldwide. The company seeks to revolutionize access to the financial markets by decentralizing financial technology and offering access to the best market tools for everyone around the world. NAGA provides the best technology, resources, and assistance that every trader needs to make their trading decisions.
NAGA's platform is best known for its Autocopy feature that allows traders to copy each other and thus creating a unique social trading environment with numerous benefits for the users.
NAGA provides more than 1000 tradable assets, from CFDs on currency pairs, cryptos, stocks, indices, commodities, futures, ETFs to Real Stocks. Users on NAGA can also enjoy 0% fees on crypto CFDs trading, web trader, and mobile applications for iOS and Android as well as professional support from your personal account manager.
Use the platform that makes your trading experience better in so many ways, communicate and learn from other traders, and copy or get copied by other traders. Get free educational materials, attend free live seminars, download free trading eBooks, and watch free online webinars. No matter if you're a beginner or professional trader, NAGA has got you covered. Follow other traders like you and grow your own following in NAGA's community - a place where you can manage your assets, with people copying your trades.
Join the NAGA community today and start trading!
Contact info
Hohe Bleichen 12, 20354, Hamburg, Germany
- support@naga.com
- naga.com
Breach of guidelines
The platform is almost perfect
The platform is almost perfect! Trading is smooth, and the spreads are great, but sometimes the execution speed feels a bit off. Still, a solid experience overall :)
March 3, 2025
Unprompted review
Reply from NAGA
"Dear Paul Strasser,
Thank you for taking the time to leave us this review. It's much appreciated.
The NAGA Team 🚀"
Lot of bad things happening
Top-Up of account taking too long. Tried to make several payments of several values and it is declined even though there are enough funds in the accounts.
iOS app is in a perma login loop so I cannot use the app.
Support takes ages to pickup a live ticket and closes it when we don't reply back instantly.
EDIT after reply:
I never mentioned any withdrawals. I mentioned top-up of Naga account.
Response is clearly a copy-paste where they just change the name and in this case, makes no sense to what I stated before.
March 3, 2025
Unprompted review
Reply from NAGA
"Dear Francisco,
Thank you for taking the time to review NAGA. We welcome all feedback as we strive to provide excellent support to our customers. Regarding withdrawals, customers may be required to submit additional information and/or documents. To avoid any delays in receiving your funds, please ensure that all your documentation is correct, up to date and confirmed before submitting your withdrawal request (this will save you a lot of time). Additionally, it may take up to 5 business days for your funds to be processed through your card’s reference bank. Under normal circumstances, credit/debit card withdrawals, once processed by the Company, take up to approximately 3 business days to be credited to your account.
We would be very grateful if you could contact our support team via email or via our live chat/phone and we will be happy to investigate the issue.
Please know that our team is always here to help and we look forward to hearing from you soon.
The NAGA Team 🚀"
More profits
With various financial instruments I can diversify and multiple my income which makes trading a full time job. :-)
March 2, 2025
Unprompted review
Reply from NAGA
"Dear Schrader B.Eng,
Thank you very much for this positive review! We are pleased to have you as part of our global community.
The NAGA Team 🚀"
Cool tools
The platform offers really effective tools that works;
1) Accurately
2) Speedily
March 2, 2025
Unprompted review
Reply from NAGA
"Dear Faraj N.,
Thank you very much for your high rate! It's a pleasure for us to see that you are enjoying our unique platform.
The NAGA Team 🚀"
Engaged in copy trading
I didn`t think that sharing my expertise would be beneficial, but after opening a Naga gold account, I changed my opinion, thanks to the good commissions that they paid me for every trade. Of course, I know I can`t make it happen every time and sharing my knowledge is kind of weird to give to traders that just sit on the couch. Who cares about morality in trading, right?
December 24, 2024
Unprompted review
Reply from NAGA
"Dear Bahir Awad,
Thanks for the great review! We put a lot of effort into designing a simple and transparent trading platform that is easy to use yet offer the flexibility needed for today's trading needs. NAGA's Auto-Copy feature allows you to copy leading traders on our platform and benefit from their experience or vice versa. It's a pleasure for us to see that you are enjoying our unique platform.
The NAGA Team 🚀"
Reply from NAGA
"Dear Ronny Vetter,
We appreciate your feedback. We will continue to work to provide the best user experience. For more details, please see our Education, Hours/Fees, Account Types page. You can also use the live chat feature on our website/email for easier communication with the support team.
The NAGA Team 🚀"
A scam or what?
I deposited €50 to test this platform, and within 10 minutes, the transaction was completed. Then, I discovered their sign-up process, which requires highly intrusive documents: a bank statement, a copy of your ID card, and even a copy of your credit card (almost for French citizens).
I wanted to cancel everything and get my €50 back, but:
1) Impossible to get a refund without providing these documents!
2) Customer service is unreachable.
3) A 5-day wait for them to review the documents.
Is this website legit or a scam? I won’t deposit another cent and will close my account as soon as possible.
February 27, 2025
Unprompted review
Reply from NAGA
"Dear Agnès Korgan'
We are sorry to see a 1 star review.
As a regulated firm, we are required to comply with specific procedures and protocols when onboarding clients. CFDs is a high-risk market, and we need to make sure that all our traders have the relevant knowledge and experience to trade.At NAGA we are devoted in preventing money laundering activities and identifying suspicious transactions, therefore we have implemented specific measures in order to comply with our regulatory requirements.We are sorry to see that you did not have the best experience. It's our goal to make sure that every customer receives the best possible service.
You can rest assured that we will investigate this further. Please send an email to support and describe the issues you would like us to help you with. Our support team will be happy to further assist you with this.
The NAGA Team"
The favorable trading conditions are one sure way
beginners look at;
- Minimum deposit
- Commissions
And the rest but the trading conditions are the big deal and this broker gets it!
February 26, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you very much for your high rate! It's a pleasure for us to see that you are enjoying our unique platform.
The NAGA Team 🚀"
Dynamic
I recommend this broker. One more perk from it: you should pay attention to its webinars and e-books. as for the service per se could be expensive if you plan to make bronze+ account…
February 24, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you so much for taking the time to share your amazing feedback. We look forward to providing you with the best possible service in the future.
The NAGA Team"
Easy to deal with because everything is…
Easy to deal with because everything is intuitive. I tend to trust the company that processes withdrauals with such speed. But I want a simple process to be able to advance to the bronze account.
February 20, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thanks for taking the time to rate NAGA. It's much appreciated.
The NAGA Team"
Registration very difficult
Registration very difficult, improper process submission required to submit for KYC through email not online. System not user friendly and taking hard way to manage it. Home page portal too complicated for newbie to look for registration. Step verification manual through email not appropriate at all.
February 20, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
We are sorry to hear that you didn't have the best experience with NAGA. Any feedback, whether positive or negative is much appreciated as we always aim to improve our services with our customers in mind.
Please send an email to support and describe the issues you would like us to help you with. Our support team will be happy to further assist you with this.
The NAGA Team"
The system is not friendly user
The system is not friendly user. In addition, the verification process is slow, it takes a very long time to verified and the support section does not operate 24 hours a day. very inconvenient for users.
February 20, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
We are sorry to hear that you feel this way. We would like to investigate this further for you and assist you with any problems you may have. Please contact us at support and provide your username at your earliest convenience. We will be happy to hear from you and help you as fast as we can.
The NAGA Team"
Conditions
Using this broker let me understand the benefits of having great trading conditions especially with the spreads and execution speed. The educational contents have also taken my skills up☝🏽☝🏽
February 18, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you so much for taking the time to share your amazing feedback. We look forward to providing you with the best possible service in the future.
The NAGA Team"
- the academy is great
- the academy is great
- daily market insights are available
Great support in this regard!
February 18, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you very much for your high rate! It's a pleasure for us to see that you are enjoying our unique platform.
The NAGA Team 🚀"
Their support is so responsive that I…
Their support is so responsive that I got answers to all questions within 5 minutes😇
February 17, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you for choosing NAGA! We are delighted to hear that our awesome support team could help you out as fast as possible. If you have any further questions, please feel free to visit our Help Center or contact our support team. We are always happy to help!
The NAGA Team 🚀"
The mobile app is
Kinda lagging sometimes but at least it never lets down during the trading...
February 17, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you so much for taking the time to share your amazing feedback. We look forward to providing you with the best possible service in the future.
The NAGA Team"
Support
I don’t know what happened with the copytrading dashboard. So I contacted the support manager and he explained how to fix that problem and after that everything worked again. Thank you! 👍
February 15, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you very much for your positive feedback and for choosing NAGA for your trading experience. We are glad to work with customers like you!
The NAGA Team 🚀"
40k for a diamond account
40k for a diamond account? Still worth having such tight spreads and good copy trading commissions!!
February 14, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
Thank you very much for this positive review! We are pleased to have you as part of our global community.
The NAGA Team 🚀"
Customer service is not responsive
Customer service is not responsive. They really make it difficult to withdraw your funds. I have tried to reach them in many ways without receiving any answer.
February 11, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
We are sorry to hear that you have faced difficulties while withdrawing from NAGA. We would highly appreciate it if you could contact our support team via support@naga.com and provide more details about this issue. Our support team will look into this problem and will further assist you on this.
The NAGA Team"
The Auto copy confused meat first like would be copy ,and paste😅 but then it’s a great feature.
February 4, 2025
Unprompted review
Reply from NAGA
"Dear Customer,
We are so glad that customers like you are enjoying their trading experience with NAGA!
The NAGA Team 🚀"
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