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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

STAY AWAY!!! DISHONEST SCAMMERS!!! Stole my money!!!

I collect all sorts of folk art. On an internet search, NAHUALCALLI turned up and I purchased an item from them on October 8 (order # 2049.) They use SHOP so I expected an honest business. All in all, paid MXN $1,399.00 for it (MXN$299 for the item, MXN$1,100 for shipping.)
I never heard from them after that! No follow up, nothing. I wrote them 5 times at least, and no reply. All I received from them the day that I placed my order was an automated message stating:

"¡Gracias por tu compra!

...estamos preparando tu pedido para enviarlo. Te notificaremos cuando haya sido enviado."

Never did, and this was 3 weeks ago; my messages inquiring where is my order went unanswered.

Next, I am going to contact SHOP's support to see what if anything they can do; if nothing, I will try to get a refund some other way.

This is here as a warning to anyone who may find them: DO NOT ORDER ANYTHING! THEY SEEM TO BE SCAMMERS AND TAKE YOUR MONEY AND DON'T EVEN FOLLOW UP WITH YOU!!!

...

NAHUALCALLI.com is also on Facebook under www(DOT)facebook(DOT)com/NAHUALCALLI/

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Broken item, long delay shipping.

Ordered 3 pieces - one arrived broken, seller didn’t offer to do anything to fix the situation, not even guidance on how to fix it. Long delays with shipping - had to contact shipper to get item released.. usual story explanation with the shipping..

Wouldn’t buy again..

February 13, 2021
Unprompted review

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