Excellent customer service. Polish colour was not as described or pictured (fault of the supplier) and NailSupplyuk dealt with it very quickly. literally within minutes of my email!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
An item I ordered was notified as not available and refunded very late - just before delivery. I had only ordered three opi nail polish bottles so the postage for receiving only two made the whole exp... See more
Company replied
The website was easy to use. The order that I received was delt with professionally and effectively. However, unfortunately there were items out of stock which didn't show when I put my order in. If... See more
I placed an order with Nailsupply and two days later I had a telephone call from them saying a part of my order could not be completed as it was out of stock but could offer a larger size. As I was ha... See more
Company replied
Company details
Written by the company
Quality nail products at wholesale prices for nail salons/ professional nail tech, CND Shellac, OPI Gel, SN 101 Acrylic Powder, brushes, carbide, e-file, led Lamp and more. UK base customer service, all emails respond within 24hrs.
Contact info
NSUK Head Office, Turpins ride, PE7 3RE, Huntingdonshire, United Kingdom
- 01733244063
- info@nailsupplyuk.com
- nailsupplyuk.com
BEGINNER NAIL TECH FRIENDLY
My first time in the store and I was really surprised at just how much stock they have ranging from gel polishes, acrylic powder, gel lamps, nail files and so much more. As a self taught beginner nail tech I’m so happy to have a local store that sells everything I need to start my nail journey! The pricing is very affordable and would recommend shopping here if you are starting your mail journey
August 16, 2023
Unprompted review
I'm actually really pleased with my…
I'm actually really pleased with my experience.
Product arrived well packaged and in good time.
No problems.
May 22, 2023
Unprompted review
Reply from Nail Supply UK
Hi NA, first of all we would like to stress that we do not stock fake or replicas of any-kind, all of our products are 100% true to its description, all purchase within the UK. we have been trading for over 12 years, and have a long records of purchase invoices for our stocked brands online, please do not hesitate to send the products in question to test for authenticity. Thanks
Awful communication, do not use.
The day after I placed an order I received an email to say that one product was out of stock. I replied to ask for another, but heard nothing back. Fast forward 2 weeks and I've emailed again and again, with no response and no refund. Where is my money???
October 15, 2022
Unprompted review
Reply from Nail Supply UK
Hi AA, sorry about that, sometimes emails can go to junk folder and our staff have missed the opportunity to retrieve it, please allow us to correct this mistake as we are just been made aware of this matter via the Trust Pilot dashboard we've just started using this week, please contact us at info@nailsupplyuk.com or call 01733244063 at your convenience. Thanks
So far so good 👌🏼
I’ve just placed my third order and really pleased I’ve found this shop online. Genuine products, great selection of colours (I use for purchasing OPI GelColor), competitive prices, fast shipping and quick to respond to queries over email. I recently placed an order but purchased the wrong colour which they happily swapped before shipping.
August 16, 2022
Unprompted review
Awful Customer Service
Products are genuine however, the lack of communication is what did it for me. I placed my order, then received my order confirmation a week later. My order was then delivered but products were missing and on the confirmation paper it was scribble - out of stock. There was no communication of this or my refund. The company still has £16 of my money which I’m having to chase up. Never again. I’ll stick to Hollywood Nail supply’s.
March 1, 2021
Unprompted review
Reply from Nail Supply UK
Hi Deevah, sorry about that, we have just started to use Trust pilot and saw your review, please accept our sincere apologies as we are not made aware of this matter, we will forward your review to our superior for future improvement, please feel free to contact us to resolve this matter, our office times are 10-4pm Mon-Fri @ info@nailsupplyuk.com. TEL: 01733244063. Thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.