Naked Nation Reviews 

193
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the bamboo socks, for being incredibly soft, comfortable, and warm. Many highlight the excellent quality and craftsmanship, noting that the items are well-made and durable. Reviewers also frequently appreciate the quick delivery service and the beautiful, neat packaging, making the products ideal for gifting. However, some customers also noted issues with the fit and sizing of the socks. Specific concerns included socks being too tight, shrinking after washing, being too small or too large for the ordered size, becoming loose, or not being long enough.

What people talk about most

Product

Users describe positive interactions with the product, often praising the soft material, comfort, and overall... See more

Quality

People report positive experiences with quality, often highlighting the soft material and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many customers reporting that their deliveries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very Impressed with the Bamboo Socks I have bought for my son for Christmas. Superb Quality. Beautifully presented. Quick Delivery. I am Delighted. I Highly Recommend this Company. Thank you... See more

Rated 5 out of 5 stars

Good service lovely present for my son along with gerlup slippers cedarwood sock tree for care of his feet, lovely wardrobe of socks thank you

Rated 5 out of 5 stars

Absolutely love these socks! They’re incredibly soft, with excellent quality you can feel right away. On top of that, the customer service is outstanding—friendly, responsive, and genuinely helpful. T... See more

Rated 5 out of 5 stars

Lovely soft bamboo socks, comfy and warm with just enough stretch. They were delivered in a neat box (great if they were a gift) which fitted through the letterbox. Delivery was by Royal Mail (alway... See more


Company details

  1. Clothing Store

Written by the company

Naked Nation is an independent British brand that offers meaningful and sustainable gifts aimed at building a community of like-minded individuals through our products. Our team combines thoughtful craftsmanship, using eco-friendly bamboo clothing and jewellery inspired by various cultures, with a personal approach that you can only experience with an independent store. We take pride in our signature gift packaging that adds a special touch to each item. Our goal is to ensure that all of our products and services evoke the same emotions felt by my grandmother's customers, who were filled with happiness and a sense of belonging. We are dedicated to spread love, happiness and comfort to the world. We hope you enjoy shopping with us!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

193 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(193)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice product

Nice product; quick delivery

September 26, 2023
Naked Nation logo

Reply from Naked Nation

Thank you so much for your feedback. Your words keep us working harder to provide you with the best service. THANK YOU! From all the Naked Nation team 💕

Rated 5 out of 5 stars

Disappointing

Product was good, but Amazon sticky label was stuck to the gift box. Couldn't get it off without it ruining the box.

September 25, 2023
Rated 5 out of 5 stars

Quality Socks

Love these. Very comfortable. Appear to be well made. Would be nit-picking to award anything other than 5*.
Original order for black, have just ordered a few packs in blue!

September 1, 2023
Unprompted review
Rated 3 out of 5 stars

Too big

Previously bought these socks and loved them. Followed the size guide and bought the smallest size for Mt size 4 feet and rhey are huge even after washing they are still big. At least they don't shrink in the wash

August 4, 2023
Rated 5 out of 5 stars

Great socks

Great socks, the best I have ever bought & would highly recommend to anyone & everyone! Fantastic customer service. My order was sent out in mega quick time & packed really well. Thanks Lx

July 18, 2023
Rated 2 out of 5 stars

Disappointing

Very quick shipping but an appalling amount of packaging especially considering the bamboo socks are promoted as eco friendly and sustainable.
Also found the sizing too big and sock too tight around my ankles

July 1, 2023
Naked Nation logo

Reply from Naked Nation

Hi Belinda,

Thank you so much for taking the time to leave a review, your feedback is extremely important to us. Therefore, I am excited to share that we have implemented an alternative packaging option in addition to our current recyclable and plastic-free packaging. Since May of this year, we have partnered with a circular economy initiative, introducing reusable packaging. This option enables us to use the packaging multiple times, minimising waste. All you need to do is drop it off at the nearest post office, and it can be reused as many times as possible.

Regarding the size of your socks, we are more than happy to assist you in finding a suitable option. Please don't hesitate to reach out to our customer service team, and we will make sure to get the right fit for you. ❤️ Our dedication to serving our customers with love and care is of utmost importance to us, so feel free to contact me directly if you need any further assistance.

Once again, I am truly sorry to hear that you were not completely satisfied with your purchase and thank you so much for your valuable feedback. We are always committed to serving you with the greatest care and ensuring your satisfaction.

Have a wonderful day!

With love,

Karla

Rated 5 out of 5 stars

Exceptional Service

Great packaging, excellent products! Received a nice note from Karla. Rare to find such online service these days.

July 2, 2023
Unprompted review

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