Nakedwardrobe Reviews 

If there’s a zero star I already rate them with zero or negative ratings. They literally the worst clothing brand I ever encountered their customer service I literally called 30 times but no one answered my calls to check my order since it’s still on process I wanna check because it’s been 3 days on the process: One more thing they don’t address the issue rightfully and it keeps the customer waiting for a very long time.

One star is actually too much for this company, I give them zero stars. This company is not reputable. While their merchandise is ok, I do not recommend anyone purchase anything through them. I purchased a dress and immediately returned without even wearing only to be told my item did not qualify for a refund due to the dress was stained and worn. I requested pictures of the stains they claimed the dress had and they sent me pictures of something that was not the item I ordered. When I disputed they tried to give me a gift card for the total but still refused to refund my money. By then I just wanted my money back but they still refused and then they sent me back a dress that was covered in stains and that clearly someone had worned. This is shady and disgusting and I will never do business with these people again.

They give you 3 random tracking numbers, all stating your package is in different countries and different stages of delivery, all for it to never be delivered. From what I’ve read this brand used to be amazing then they rebranded and it is what it is today. Scam site, do not order.

UPDATE:
2 weeks later I finaly received the item 😂 and it’s actually better than expected!. So lesson learned for me to just sit back and be a little more patient.
Overall great price, terrible shipping, even worse customer service and I stand on that, but great product and I would probably put myself through this to buy again 😂

If a “0” star option were available, I’d give this company review that score. I think they sell attractive clothing, but buy at your own risk!! They will not allow sale item returns and as a small business owner, I think Naked Wardrobe is a scam operation. When clothes don’t fit, they refuse returns and state if one does return sale items, they will send back to the purchaser along with additional return shipping charges. To top it off, their response is so disingenuous, ie, by sending messages with the salutation “Hi Love,”!! It’s ridiculous!!

I was attracted to this company when seeing their products being sold at Nordstrom. But buyer beware! You will lose money if anything doesn’t fit! I just lost $135 plus shipping costs on 2 items, which will be donated…

The worst return policy on any website I've shopped.
These chicks are stuck in 1999. Horrid return policy and excessive shipping costs. If you get anything at any sort of discount, you cannot return it. You can only return full price items & you get to pay return shipping. Shipping and return fees are excessive. Products are hit or miss. My advice is to only buy from the small selection they sell at Nordstrom if you want anything here. I stupidly followed their size recommendation that said the item fits small when it infacts fits true to size so now I am stuck with an item that is too big and I can't return for a smaller size. They welcome me to rebuy it in another size though LOL.

The dress I ordered was a completely different colour to the one advertised on the website. Emailed them twice and it’s been over 2 weeks where I still haven’t heard back. Complete false advertisement. Won’t be ordering from them again and the reviews on here speak volumes about how rubbish their customer service is

Horrible return process. They will reject your return for any reason. It was a strand of hair and they rejected it. I never wore it outside of trying it on and it didn’t fit. Wouldn’t recommend buying directly from them and purchase from Nordstrom instead so I can return in person if needed

Although I do love this brand and love how they showcase their style, I am hugely disappointed in the customer service; specifically returns. I have placed 3 orders 1 of which all 3 items I loved. But the other I did not. However, when I tried to return it.
their system did not recognize the order number. So I sent an email and then another email but both went without a response. I've tried calling, but the number will not go through. It did go through the first time and I left a detailed voicemail without a return call. The last order I placed (3rd) never came but then today I noticed a refund from naked wardrobe. However, I don't know if this was for the order I was trying to return or if it was a refund because the last order never came. It is extremely frustrating not to have someone to talk to or communicate with.

I placed an order Jan 4, 2024 and received my order confirmation. Still have still not received shipping confirmation or a response from company. Will soon be disputing charge

I placed an order Jan 2, 2024 and received my order confirmation, but have still not received shipping confirmation or a response from company.

At this point I am cancelling my order thru my credit card company and reporting this company.

I placed my order on 1/4/24 . I have not received any information on shipping . I sent them an email on1/8/34 and the response said someone will get back to me this is ridiculous !!!! All I want to know is when will my items ship ?

I placed an order on December 17th and have yet to receive a shipment confirmation or response from Customer Service regarding shipment status. This is the first time I have ordered from this brand and I will never order from them again. Their unresponsiveness equals poor customer service.

I love naked wardrobe, l been ordering from them for 2 years! From
Suits to dresses, shorts, jumpers! 💯

I found NW on a fluke. I was given a Nordstrom gift card. My normal shopping is Revolve, Saks, FWRD, Net a Porter. The top I got I liked, so I went to their website. Nordrom is so random, and carries low level products, out dated, or too many made products, they are more like a outlet store to me.
I'm not a average shopper, but when starting as a furst time buyer with a business I spend a large amount. I want customer service to know I mean business. I'm not a flaky buy 1 item and return it person. Spending 1k also sends the business into over drive thinking your a social media goof looking to do a clothing haul. Anyways, LARGE PURCHASES EQUAL GUARANTEED DELIVERIES.

I never received a shipping confirmation but received my package within 5 days, which required a signature. I'm not impressed with the quality. The fabric falls short in quality. Loose threads here and there. Am I going to return my items? No. Do I think I got my money's worth? No. I'll just pass the order to my niece and move along.

Bodysuit arrived in a deplorable condition. Visibly soiled, worn and stained in the crotch area. The size medium pants fit like an XXL! They don't accept returns on bodysuits yet mine is visibly worn.

I WILL NEVER ORDER WITH THEM EVERY AGAIN!!! I PLACED AN ORDER FOR TWO ITEMS AND THEY PROCEEDED THE WRONG COLOR FROM WHAT I SELECTED. I CALLED THE NUMBER ON THE SITE TO CANCEL THE ORDER AND REORDER BUT THE NUMBER IS NO HELP, ALL IT DOES IS TELL YOU TO EMAIL THEM FOR ALL YOUR ISSUES! SO I HAD TO PLACE ANOTHER ORDER FOR THE CORRECT COLOR AND I GUESS RETURN THE COLOR I DIDN’T WANT FROM THE PREVIOUS ORDER! BEFORE PLACING THE SECOND ORDER I EMAILED THEM IMMEDIATELY TO TRY AND CANCEL, THIS WAS LAST WEEK THURSDAY (7/27/23) STILL NO RESPONSE!! AGAIN ITS BEEN OVER A WEEK SINCE I PLACED MY ORDER AND STILL NO TRACKING INFO!! THEY HAVE NO CUSTOMER SERVICE BUT HAVE A PHONE NUMBER ON THE SITE THAT CANT HELP ANYONE WITH ANYTHING! WITCH IS RIDICULOUS!!!! I WISH I DID BETTER RESEARCH BECAUSE IF I KNEW THAT I 100 PERCENT WOULDN’T HAVE ORDERED FROM THEM!!! I DONT UNDERSTAND WHY THEY EVEN HAVE A NUMBER ON THE SITE, I GUESS TO SWINDLE PEOPLE! BUT THE FACT THAT I HAVE TO SEND A EMAIL TO TRACK MY PACKAGE IS THE WEIRDEST/ STUPIDEST THING IVE SEEN THUS FAR!! NOT SENDING A FOLLOW UP EMAIL WITH THE TRACKING INFO SHOWS HOW LAZY THEY ARE AND HOW LITTLE THEY CARE ABOUT THEIR CUSTOMERS!!!! THATS EVEN MORE DISGUSTING!!!! IF YOU GO TO THE WEBSITE TO TRACK YOUR PACKAGE THE ONLY INFO YOU GET IS WHERE YOU SHIPPED IT TO!! THE WHOLE WEBSITE WILL HAV YOU RUNNING GOING IN CIRCLES TO STILL COME UP WITH NO ANSWERS AND NO HELP AT ALL!!

I ordered leggings which looked wonderful according to the description, tight close fitting. What I received was anything but tight, made out of thick material and so loose around the waist that nothing could hold them up. The policy of not refunding delivery and return costs is unacceptable when such disgustingly untrue marketing methods are used, such as pretending that there was a rear zip. If I do not get all my costs refunded, I will take legal action against these conmen.

Complaint: I have purchased a few items from Naked Wardrobe & it’s the same issue each time.
Medium in The Nw All Body Jumpsuit was a great fit when I first tried it on. A little loose bit hugs the curves perfectly.
However, when I wore the outfit out, the seams began to split at the butt lining. I had the outfit on for a total of four hours and the seam completely burst open. Talk about embarrassing…. I even did the bend test to be safe and it’s like. The material was just poorly made at all the seams.

The price + low quality of these items is why I was so pissed. They feel like good quality and they are pricy for a bodysuit.

Solution: The “bend” areas should be more elastic or something.
I couldn’t get a size bigger because then the outside would be loose and crazy looking. Now, I need to learn how to sew because I paid too much money to let the outfit go to waste.

Service: The return policy sucks. The owner for the company should take notes from the reviews and redo the designs of these outfits otherwise, the prices need to come down if the material is going to be cheap.

I love the brand I never order directly from the site but was happy they offer express shipping. I ordered early Tuesday morning and was excited that I would receive my package before my Christmas ball only to find out I WONT! I paid an extra 45 dollars to receive my package on time and now I feel like I was highway ROD!To say I'm pissed wouldn't even be a true statement I feel so rob and disappointed.