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name.com Reviews 4,620

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional approach, often highlighting specific individuals for their exceptional service. The customer service is consistently described as excellent, with many appreciating the quick and efficient resolution of their issues. People also find the overall user experience smooth and the service reliable. However, some people were dissatisfied with the website, reporting it to be slow or buggy, which sometimes prevented them from updating information or completing transactions. A few other people also felt that the email verification system was broken, leading to difficulties in accessing accounts and renewing domains.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Website

Users describe ambiguous interactions with the website. While some consumers praise the website as clean,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as smooth, simple, and easy to... See more

Service

Clients share positive opinions on service, with many praising the fast, reliable, and professional support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more

Company replied

Rated 4 out of 5 stars

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

Company replied

Rated 4 out of 5 stars

It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.

Company replied

Rated 4 out of 5 stars

The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.

Company replied


Company details

  1. DNS Provider
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Company
  6. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 4 out of 5 stars

easyyyyyyyyyy

April 29, 2026
name.com logo

Reply from name.com

Hi there, we love seeing all those 'y's! We’re thrilled you found the process so easy. Since we’re always aiming for that 5th star, we’d love to know one thing we could do to make your next experience even better. Feel free to drop us a note at reviews@name.com—we're all ears! -name.com

Rated 5 out of 5 stars
name.com logo

Reply from name.com

Hi Yashwanth, you’re very welcome! We’re so glad to hear you had a great experience with us. Thank you for taking the time to leave a review—it really makes our team's day. We’re here whenever you need us. -name.com

Rated 5 out of 5 stars

Very Helpful

The agent was very quick to get me the answers I needed.

April 30, 2026
Unprompted review
name.com logo

Reply from name.com

Hi Candy, thanks for the great feedback! We’re so glad we could help you out quickly. We’re always here whenever you need a hand. -name.com

Rated 1 out of 5 stars

STAY AWAY - NOT WORTH THE RISK

Name.com has no phone number listed on their website. No way to contact them except through their support area of their website should you ever have an issue (which I have had). They simply send canned answers to all inquiries and not addressing the issue you may have. I would stay away from this company as they have NO SUPPORT and NO WAY TO SPEAK TO ANYONE. MUST BE HIDING SOMETHING!!

April 24, 2026
Unprompted review
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Reply from name.com

Hello David, thank you for sharing your feedback. We have sent you a new ticket to assist with your reqeust. Please check your email for ticket number 2996837 and respond from there. -name.com

Rated 5 out of 5 stars

I LOVE THAT NAME.COM GIVES FREE DOMAINS…

I LOVE THAT NAME.COM GIVES FREE DOMAINS TO STUDENTS

April 28, 2026
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Reply from name.com

Hi Highschooler, We are thrilled to support the student community! Thanks for the love—we’re happy to provide the tools you need to get your ideas off the ground. Best of luck with your studies and your new site! -name.com

Rated 1 out of 5 stars

Renewing domains which are not on…

Renewing domains which are not on automatic renewal and charging thousands!

April 30, 2026
Unprompted review
name.com logo

Reply from name.com

Hi Nick, thank you for sharing your feedback. We would like to investigate this further to see how we can help. We were unable to locate account details or recent support interaction to review, but we are happy to take a look if you reach out to us at reviews@name.com with details. We look forward to hearing from you. -name.com

Rated 5 out of 5 stars

Everything alwats works just like…

Everything alwats works just like clockwork. Registered a new domain, changed the name servers and domain was live in a couple of hours.

April 29, 2026
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Reply from name.com

Hi Robin Hogg, Thank you for the review! Providing a seamless, efficient process for domain registration and DNS management is our top priority. We appreciate the support and look forward to seeing your site grow! -name.com

Rated 5 out of 5 stars
name.com logo

Reply from name.com

Hey ThuVienNhac HonVietBIZ, We are so honored to have your continued support! Knowing that you trust us with your domains year after year is the best compliment we could receive. We look forward to being your home on the web for a long time to come! -name.com

Rated 5 out of 5 stars

Simple recovery of my account after my…

Simple recovery of my account after my 2 factor was nolonger accessable. Great support, and simple fix with quick reply, keep it up!

April 27, 2026
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Reply from name.com

Hello Steven Irwin, We are so glad we could help you get back into your account! We know how stressful losing 2FA access can be, so we prioritize making the recovery process both secure and simple. Thanks for the kind words! -name.com

Rated 5 out of 5 stars

The process was smooth

No issue with my 2nd domain reg

April 29, 2026
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Reply from name.com

Hello customer, We’re so happy to have you back for your second domain! It’s great to hear that the process was just as smooth this time around. Thanks for your continued trust in us! -name.com

Rated 3 out of 5 stars

high renewal price

I've been a loyal customer for many years. I logged on to renew my domain a few days before the deadline and was charged much higher price than previously this year.

name.com responded to my complaint in this review to apologize and issue a partial refund, so I am revising my rating from negative to neutral. I do not approve of the price hikes, which seem disproportionate in comparison with other registrars, but the customer service experience was positive, and I do feel valued as a customer.

April 27, 2026
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Reply from name.com

Hi customer, We truly appreciate the updated rating and your honest feedback. We know that pricing is a major factor, and while we strive to stay competitive, we are thrilled that our support team was able to provide a positive experience for you. Thank you for sticking with us—we’ll continue working hard to earn your trust! -name.com

Rated 5 out of 5 stars

It was easy fast and efficient

It was easy fast and efficient

April 28, 2026
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Reply from name.com

Hey June, Thanks for the great review and for trusting us to help you manage your web presence! -name.com

Rated 1 out of 5 stars

Payment glitches

Payment glitches, VAT checker down, basic functions that break. Moving my domains.

April 29, 2026
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Reply from name.com

Hello Geert, thank you for the honest feedback. We sincerely apologize for the friction you’ve experienced. We pride ourselves on reliability, and it’s clear that our recent payment and VAT tool performance didn't meet that standard. Our engineering team is currently prioritizing fixes for these specific modules to ensure a smoother experience. We hope you choose to stay with us while these improvements are made. -name.com

Rated 4 out of 5 stars

eds is nice for customer service

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

April 29, 2026
Unprompted review
name.com logo

Reply from name.com

Hello Tin Marinčić, Thank you for the kind words regarding Eds! It’s great to hear they provided the support you needed. We’re sorry to hear about the trouble with our app, but we are committed to making it right. Our technical team is on it, and we hope to have your ticket settled very soon. -name.com

Rated 4 out of 5 stars

Good,but

I'm already a domain investor, they are good ,but there's a problem in txt propagation

April 21, 2026
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Reply from name.com

Hello Abdo Eltohamy, We appreciate the feedback, especially coming from an experienced domain investor! We're glad you're enjoying the platform overall, but we'd like to look into those TXT records for you. Please reach out to us at reviews@name.com so our technical team can investigate. -name.com

Rated 3 out of 5 stars

The website was dead slow

The website was dead slow. Also when I renewed my domain, the massage 'wait while the transaction is being processed' never went away. It just sat there. I finally gave up waiting and logged of and back on and the transaction did get processed but never let me know.

April 29, 2026
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Reply from name.com

RK, we apologize for the frustration caused by the checkout screen hanging. This was likely due to a brief technical issue we experienced, which has since been resolved, though we're glad to hear your renewal did ultimately process. If you have any remaining concerns about your order, please reach out to us at reviews@name.com, and we’d be happy to assist. -name.com

Rated 3 out of 5 stars

Lags during payment.

April 29, 2026
name.com logo

Reply from name.com

Hi there, we’re sorry for the lag you experienced during checkout. We recently addressed a brief technical issue that may have caused some slowness, and everything should be running smoothly now. If you're still seeing any delays, please reach out to us at reviews@name.com so we can investigate your account further.

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