NameHero has the best technical support. I'm not super techie and often find myself in situations where I'm not sure what to do next. NameHero Chat Support is always helpful. I reached out in a panic... See more
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Company details
- Web Hosting Company
- Cloud Computing Service
- DNS Provider
- e-Commerce Service
- Email Service Provider
- Gaming service Provider
About NameHero®
Written by the company
We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany.
NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner!
NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers!
Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero!
If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier.
Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Hosting & Domains Made Easy
Written by the company

- NameHero Support Is Truly Special
- We're committed to offering a reliable, secure, and scalable hosting service backed by world class customer service and support.
Money Back Guarantee
30 Day / 72 Hour Money Back Guarantee
Contact info
Kansas City, United States
- 855-984-6263
- ryan@namehero.com
- namehero.com
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Replied to 22% of negative reviews
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I had a great experience moving from a…
I had a great experience moving from a previous web host to NameHero. Sam D was amazing at helping with some of the issues that came about with the migration. Now, all of my sites are fast and the uptime is so much more reliable.
I had a great experience with the…
I had a great experience with the person who helped me set up my Minecraft server. From the start, they were patient, knowledgeable, and really easy to communicate with. I was feeling a bit overwhelmed trying to figure everything out on my own, but they walked me through each step clearly and made the whole process much less stressful.
They didn’t just rush through the setup — they took the time to explain what they were doing and why, which helped me understand how to manage the server going forward. Whenever I had questions, they answered quickly and made sure I was comfortable before moving on. Their troubleshooting skills were especially impressive, as they were able to fix issues I didn’t even realize were causing problems.
Overall, I’m very satisfied with the help I received. My Minecraft server is now running smoothly, and I feel much more confident managing it. I would definitely recommend them to anyone who needs assistance setting up or maintaining a server.
Always Awesome Technical Support- Always.
Tech support at NameHero is always, always awesome. Just now Sam D | Technical Support Supervisor did me a solid, sorted out a problem in a few minutes. Very happy customer!
Abhilash R
Abhilash R, was amazing he got me back up in running quickly and thoughtfully and thoroughly answered all of my questions! Great service! 5 stars!
Human, responsive, and accurate!
human, responsive, clear, succinct, action-oriented, and accurate! thank you!
Amith was very quick to resolve our…
Amith was very quick to resolve our issue.
The support is of another level
The support is of another level. I was not sure if i discribed my problem correctly and Amith had allready solved it. I couldn't believe it.
These guys are simply the best.
1 Happy Techy Customer
I'm a tech, and Wordpress Expert but sometimes even I need a little help. Today I needed quite a bit of help... And as always a NameHero Professional stepped up to the plate and made my day. Thank you Thara for taking care of my problems for me today. I truly appreciate you and the NameHero service and crew. Which is why I've remained your customer for several
Top Notch Service
The fastest and most efficient customer service/tech support/billing department of any host I've used in the past 20+ years. Highly recommended!
Reliable hosting provider
Reliable hosting provider, all questions are answered within hours by the support team
Fast response times and great service!
They respond within minutes when a support ticket is raised, even on weekends, which is incredible!
Excellent service and very friendly staff.
Arunkumar provided great help on live…
Arunkumar provided great help on live chat. Thank you!
Amith was extremely patient and helpful…
Amith was extremely patient and helpful and answered all questions I had and helped me understand whatever it was I was confused about.
The guy's at NameHero really know their…
The guy's at NameHero really know their stuff. They response quickly to support requests with a fix
Horrible company
Horrible company. I lost my domain because of them. Communication is terrible and a hassle to get your money back.
Super quick and helpfull
Super quick and helpfull, unlike one.com which is really trash.
Great customer support
Great customer support! Responsive, clear, and friendly.
Sam D explained the server issue and…
Sam D explained the server issue and fixed it quickly to get our sites up and running. Nice work.
Idiot saved by Support Team
I was having a hard to understand issue and they helped me resolve it, even after I decided to just rollback to a backup. Their efforts helped save me a lot of time and would completely recommend their support service.
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