Namirial.it Reviews 

41,171
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My appointment with the verification agent happened very quickly. Receiving my SPID took a little longer than the 48 hours advertised but still happened smoothly. L'appuntamento con l'agente di ver... See more

Company replied

Rated 5 out of 5 stars

The operator was very helpful - he directed me to the correct line to get help in English. He was patient during the entire process. I also didn't have to wait very long before the operator came onlin... See more

Company replied

Rated 5 out of 5 stars

Great option if you need to sign a single document, without expensive monthly or yearl plans. Just be careful to selecet the correct format (if it can help someone, for the French INPI it must be PAdE... See more

Company replied

Rated 4 out of 5 stars

La procedura è complicata on facile da eseguire senza intoppi.ho chiesto aiuto al call centro,a pagamento, che ha risolto i problemi in pochi minuti con molta cortesia

Company replied

Company details

  1. Software Company
  2. Accounting Software Company
  3. Email Service Provider
  4. Tax Preparation Software

About Namirial.it

Written by the company

Chi è Namirial?

Namirial è la risposta 100% Made in Italy a tutte le tue esigenze come cittadino o professionista 2.0. Forniamo i migliori prodotti digitali che rendono la tua vita più semplice, accelerando i tempi della burocrazia e dei rapporti con la Pubblica Amministrazione, liberando le case e gli uffici dalla carta per uno stile di vita finalmente sostenibile 🌳

Quali sono i Prodotti?

Firma Digitale Remota

Pieno valore legale, ti autentichi con SPID, CIE, CNS, con una firma digitale in scadenza o con il Video Riconoscimento incluso nel prezzo. E poi così lasciamo la carta sugli alberi.

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SPID per il Cittadino

Ottieni SPID online con Namirial, Identity Provider autorizzato e certificato, a qualsiasi ora del giorno e della notte, anche nel weekend, comodamente da casa tua.

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SPID Professionale

Con SPID di Tipo 3 dai una spinta al tuo Business, portando la tua attività nell'Italia full digital. Rapporti velocizzati e più economici con la PA e gli altri enti privati, e molto altro.

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PEC Business

Una PEC mai vista prima. Compatibile con ogni client di posta, allegati maxi fino a 100mb, invio simultaneo, multi utenza, dimensioni di archivio scalabili e molti altri servizi esclusivi.

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Marche Temporali

La Marcatura Temporale (Time Stamping) garantisce data e ora certi per un documento informatico al momento della sua apposizione, e ha tanti casi di applicazione.

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Come posso raggiungere l'assistenza?

Il supporto tecnico di Namirial è sempre a tua disposizione.

Per qualsiasi necessità, saremo felici di aiutarti

Ottieni assistenza

 

 

Ulteriori Informazioni su Namirial

 

Namirial è un fornitore multinazionale di tecnologia dell’informazione. La fornitura di soluzioni per la gestione delle transazioni digitali trusted è il core business Namirial. Queste soluzioni aggregate in una piattaforma unica comprendono applicazioni per identificare e autenticare gli utenti, flussi di lavoro per orchestrare le firme, fornitura certificati per la generazione di firme elettroniche e sigilli elettronici, procedure di archiviazione a lungo termine, procedure per le fatture elettroniche e servizi di consegna elettronica.

 

Namirial è certificata come fornitore qualificato di servizi fiduciari ai sensi del Regolamento UE 910/2014 eIDAS, accelerando la digitalizzazione del settore privato e della pubblica amministrazione.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41K reviews

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4.4

All reviews

(41,171)

5,256 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to access

More than satisfied

November 14, 2025
Namirial.it logo

Reply from Namirial.it

Grazie per la recensione positiva!

Rated 1 out of 5 stars

Bad process, no support

Their digital process doesnt allow my passport Information, but told me so just after I paid. Multiple support requests were not answered. When I called the support team and asked for English support, they hung up on me. My money seems to be burned and I am belated in my own project. Worst digital service supplier I have ever “worked with”.

November 25, 2025
Unprompted review
Namirial.it logo

Reply from Namirial.it

Non avendo ricevuto le informazioni aggiuntive richieste, non siamo in grado di aiutarla. Può aprire un ticket al nostro supporto tecnico tramite il form https://assistenzaspid.namirial.it , gestiremo la sua richiesta velocemente!
Grazie

Rated 2 out of 5 stars

Technology was not easy to use.

Technology was not easy to use.

It took multiple attempts to resolve the issues and the system also requires disclosure of sensitive personal information

November 11, 2025
Namirial.it logo

Reply from Namirial.it

We apologize for the repeated attempts. We have verified that your video recognition was successful on the first attempt and took only a few minutes. Sensitive data is requested precisely to identify you, and is processed and stored in accordance with the law.

Rated 5 out of 5 stars

Customer's service

It was a professional approche, friendly, quick and to the point procedure that kept me unstressed and collaborative for the common aim, the customers satisfaction.

October 29, 2025
Namirial.it logo

Reply from Namirial.it

Thanks for your positive feedback!

Rated 3 out of 5 stars

Inability to deliver the device overseas

Cumbersome with the CF certificate renewal, submitting pdf's back and forth and even again in video identification call.
Inability to deliver the device overseas is a big minus.

October 28, 2025
Namirial.it logo

Reply from Namirial.it

We apologize for the negative experience. We will analyze your feedback and use it to improve the process.

Rated 1 out of 5 stars

takes a hour and many restarts

takes a hour and many restarts, for a 25 euro paid service. service has to be finished max. after 5 minutes, from my point of view. maybe italian caller with a setup in italian language get quicker access ?! my setup was english ! what needs to say more, see you next year again ;-()

November 3, 2025
Namirial.it logo

Reply from Namirial.it

We apologize for the negative experience. We saw that you had to perform multiple video recognitions because the first two had technical connection problems, while in the third you entered incorrect data.
The fourth was successful, and we are happy that, despite everything, your SPID is up and running.
Waiting times and priority do not vary between Italian and English; we aim to provide a quality service regardless of the user's origin or language settings.

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