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Namjestaj.hr Reviews 

1,444
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the efficient and timely delivery service, often noting the kindness and helpfulness of the staff. Reviewers are consistently satisfied with product quality, describing furniture as beautiful, well-made, and offering great value. The overall service, from ordering to communication, is often highlighted as smooth, professional, and helpful. However, some customers also noted occasional delivery delays beyond the promised timeframe. A few other people also felt that some products were of poor quality, arrived damaged, or presented challenges during assembly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and punctuality, often... See more

Product

Consumers are generally satisfied with the product quality, often describing items as good, high quality, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the kindness, helpfulness, and... See more

Service

People report positive experiences with service, highlighting professionalism, kindness, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

The delivery was in time. All furniture in good shape and quality The delivery person 10 stars , very kind and helpfull. All over expirience more than 5 stars. Thats why we purchase very frequen... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,444)

1,104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Igor,
hvala na recenziji.
Vaša recenzija nam je iznimno važna! Hvala što ste podijelili svoje mišljenje. Neprestano se trudimo poboljšati i drago nam je što ste naš klijent!

Rated 1 out of 5 stars
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Vjeran,

zahvaljujemo na recenziji.
Ispričavamo se na nezadovoljavajućem iskustvu.
Ljubazno Vas molimo za povratnu informaciju na e-mailu o opisu kvalitete proizvoda i potencijalim nedostatcima. Vaše mišljenje iznimno nam je važno stoga ćemo se u što bržem vremenu potruditi popraviti iskustvo.

Rated 5 out of 5 stars

The complete service w as excellent from Zagreb …

The complete service was excellent from the first contact, the order, the delivery of the goods.All praise!

April 15, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Zoran,

zahvaljujemo na recenziji.
Iznimno nam je drago što što ste zadovoljni cijelim procesom naručivanja!
Nadamo se da ćemo imati priliku ponovno opravdati Vaše povjerenje.

Rated 4 out of 5 stars

The delivered product has a scratch in…

The delivered product has a scratch in one spot, and that's the reason you didn't receive 5 stars.

April 13, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank You for review.
We apologize for the inconvenience we have caused. We appreciate every review and would like to resolve this situation. Please contact us personally at info@namjestaj.hr or at 01 8000 383 so that we can clarify the details and ensure a better experience in the future.

Rated 5 out of 5 stars

All perfect

April 13, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Marija,

hvala na toplim riječima! Drago nam je što ste zadovoljni našom uslugom. Veselimo se budućoj suradnji!

Rated 5 out of 5 stars

All great

All great! Fast and as described on web

April 7, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Mario,

hvala na toplim riječima! Drago nam je što ste zadovoljni našom uslugom. Veselimo se budućoj suradnji!

Rated 5 out of 5 stars

Top kvaliteta

Top kvaliteta. Povoljna cijena. Ugodno osoblje.

April 6, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Mirko,

zahvaljujemo na povratnoj informaciji. Jako nas veseli što Vam se svidjela naša usluga! Hvala na Vašem povjerenju i vremenu koje ste posvetili pisanju recenzije.

Rated 5 out of 5 stars

Highly recommended service

Fast, helpful and informative. Deluvery guy was really polite!

April 3, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Ivana,
zahvaljujemo na recenziji. Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Ok ok ok

Ok,ok,ok,ok,ok

April 2, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Ivana,

hvala na pozitivnoj ocjeni! Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Brza isporuka

Brza isporuka. Jasna uputstva za sklapanje.

March 30, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Roberte,

jako nas veseli što Vam se svidjela naša usluga! Hvala na Vašem povjerenju i vremenu koje ste posvetili pisanju recenzije.

Rated 5 out of 5 stars

Very good bed

Very good bed, I'm satisfied.

April 1, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Anita,

thank you for your positive rating! It is important for us to know that our product meets your expectations. We look forward to working with you again!

Rated 5 out of 5 stars

Fast & efficient

Great communication and fast & efficient delivery

March 31, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Hrvoje,

hvala na pozitivnoj ocjeni! Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Great experience

Great experience - the most polite customer service I've ever spoken to and the product is really good-looking and comfortable.

March 30, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Antonia,

thank you for taking the time to leave a review! We are glad that the service met your expectations. We hope that you will choose us again in the future!

Rated 5 out of 5 stars

Everything was okay

March 30, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
Thank you for choosing us! Our goal is to provide the highest quality services, and your review helps us achieve that goal.
We are at your disposal for any questions.

Rated 5 out of 5 stars

Besplatna dostava

Besplatna dostava

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Kristina,
hvala na recenziji.
Jako nam je drago što ste zadovoljni našom uslugom besplatne dostave. Veselimo se Vašoj budućoj narudžbi!

Rated 4 out of 5 stars

Order and delivery awesome, hiccups with assembly

Ordering and delivery was perfect.
Assembly is not as straightforward. Parts are noted in the assembly booklet, but it takes a long time to find everything.
I would give it 5 star if panels and screws were labelled properly since assembly time can easily be doubled due to constant search for correct thing you need between each step.

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Dominik,
thank You for review.
Thanks for the feedback. We are sorry for the unpleasant situation. We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, and we will do everything to provide You a better experience in the future.

Rated 5 out of 5 stars

Great!!

Great!!
Table is perfect!

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Iva,
thank You for review.
We are glad that you are satisfied with our service and with the table. We look forward to Your future order!

Rated 5 out of 5 stars

It was fast.

March 25, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Anja,
thank You for review.
We are glad that You are satisfied with our serice. We hope You will choose us again in the future!

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