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Namjestaj.hr Reviews 

1,457
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the efficient and timely delivery service, often noting the kindness and helpfulness of the staff. Reviewers are consistently satisfied with product quality, describing furniture as beautiful, well-made, and offering great value. The overall service, from ordering to communication, is often highlighted as smooth, professional, and helpful. However, some customers also noted occasional delivery delays beyond the promised timeframe. A few other people also felt that some products were of poor quality, arrived damaged, or presented challenges during assembly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and punctuality, often... See more

Product

Consumers are generally satisfied with the product quality, often describing items as good, high quality, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the kindness, helpfulness, and... See more

Service

People report positive experiences with service, highlighting professionalism, kindness, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

The delivery was in time. All furniture in good shape and quality The delivery person 10 stars , very kind and helpfull. All over expirience more than 5 stars. Thats why we purchase very frequen... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,457)

1,111 reviews in the last 12 months

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Rated 1 out of 5 stars

THE COLOR IS NOT AS IN THE PICTURE

THE COLOR IS NOT AS IN THE PICTURE, NOR IS IT APPROXIMATE

February 18, 2026
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Reply from Namjestaj.hr

Dear,
thank you for your review. We are sorry if the color of the furniture did not fully meet your expectations.
The color of the product in real life may differ from the color in the photo that you can see on your computer or smartphone, depending on the screen settings. Therefore, we always recommend that you carefully unpack the furniture upon receipt, check all parts, assess the quality and color, and if it did not meet your expectations, you can return it in accordance with our company's return policy.

Rated 5 out of 5 stars

Great

Great, fast.

February 19, 2026
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Reply from Namjestaj.hr

Dear Janko,
thank You for review.
It is important to us to know that our services meet Your expectations. We look forward to working with You again!

Rated 5 out of 5 stars

Arrived on time as promissed

Arrived on time as promissed.
It’s good quality furniture and very comfortable.

February 17, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Maria,
thank You for review and sharing Your experience.
We are looking forward to Your future order!

Rated 5 out of 5 stars

I recently purchased several pieces of…

I recently purchased several pieces of furniture from namjestaj.hr and I couldn’t be happier with the entire experience. Everything was delivered correctly and on time, and each product looked exactly as shown in the photos — no surprises, just great quality.

The customer support team was fast, professional, and very helpful throughout the process. Communication was clear and efficient, which made the whole purchase feel smooth and stress-free.

The quality of the furniture exceeded my expectations, especially considering the price. I’m truly impressed and would absolutely recommend namjestaj.hr to anyone looking for reliable service and beautiful, well-made furniture. I will definitely shop here again!

February 13, 2026
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Reply from Namjestaj.hr

Poštovana Gordana,

zahvaljujemo na Vašoj recenziji.
Jako nam je drago što ste zadovoljni našom uslugom i namještajem.
Vaše povratne informacije uvelike nam pomažu u poslovanju. Veselimo se našim budućim suradnjama!

Rated 2 out of 5 stars

Not supportive enough

Not supportive, to help find a proper solution with regards to an order of a bed with missing legs

February 13, 2026
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Reply from Namjestaj.hr

Poštovani Kristijane,

zahvaljujemo Vam na recenziji. Žao nam je ukoliko imate neugodno iskustvo. Naime, uz naručeni model kreveta dolazi jedna nožica koja je zaprimljena te nemamo mogućnost naručivanja drugih vrsta nožica.

Svakako kontinuirano radimo na poboljšanju usluge i kvalitete proizvoda stoga ćemo svakako Vašu povratnu informaciju uzeti u obzir.

Rated 1 out of 5 stars

The item I ordered was delivered with…

The item I ordered was delivered with visible, significant damage. It was clear that the item is used, probably return from previous customer.
I communicated the issue to customer support and received a bunch of false, misleading information. First they tried to put the blame on the previous customer (confirming it was used item) but later tried to blame the supplier saying it was sent that way from supplier to them (therefore they do not feel responsible).
They didn't want to accept my request to send me unused item or return the money, but offered replacement parts (waiting for those 15-20 days) or 100 euros discount if I keep damaged item. Only after I filled a report to a regulator they accepted to pick up the item and return me the full amount. Still waiting for my refund.
Indeed a bad experiense as they obviously sell damaged items without checking what they send to customers.

February 13, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Marina,

iznimno nam je žao radi nastalih neugodnosti. Nije nam bila namjera razočarati Vas niti dovesti u probleme. Sukladno dogovoru, danas je izvršen povrat proizvoda, a povrat sredstava se vrši kroz 1-2 radna dana nakon povrata proizvoda.

Kontinurano radimo na poboljšanju usluge te ćemo svakako ovu situaciju uzeti u obzir kako bismo u budućnosti prevenirali ovakve situacije. Nadamo se da ćete nam dati priliku da vratimo Vaše povjerenje.

Rated 5 out of 5 stars
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Drago,

hvala Vam na pozitivnoj ocjeni. Zaista nam je drago da ste imali pozitivno iskustvo te se radujemo budućoj suradnji.

Rated 5 out of 5 stars

Quick buy

Quick buy, support contacted me about the delivery, I picked my own day of delivery.

February 5, 2026
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Reply from Namjestaj.hr

Dear,
thank you for your positive rating! It is important for us to know that our services meet your expectations. We look forward to working with you again!
We are at your disposal for any questions

Rated 5 out of 5 stars

ordering online is simple and easy

ordering online is simple and easy. delivery was on time, and the courier was very helpful.
furniture is good quality and easy to assemble.

February 9, 2026
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Reply from Namjestaj.hr

Dear,
we are very happy that you liked our service! Thank you for your trust and the time you have dedicated to writing a review.
We are at your disposal for any questions and information

Rated 5 out of 5 stars

Apsolutely everything from ordering to…

Apsolutely everything from ordering to delivery went smooth and extremely fast. Product is great quality as well. Very satisfied!

February 6, 2026
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Reply from Namjestaj.hr

Dear Anna,
thank You for review.
Your feedback helps us to develop and provide even better service in the future. We hope you will order from us again!

Rated 1 out of 5 stars

Postovani

Postovani

Pukla nam je letvica od podnice

February 5, 2026
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Reply from Namjestaj.hr

Poštovana Dijana,

hvala na povratnoj informaciji.
Žao nam je zbog neugodne situacije. Voljeli bismo istražiti situaciju i pomoći u rješavanju problema. Molimo Vas da nas kontaktirate direktno na e-mail info@namjestaj.hr ili na broj 01 8000 383, a mi ćemo učiniti sve kako bismo Vam pružili bolje iskustvo u budućnosti.

Rated 5 out of 5 stars

Fast delivery

February 3, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Dorian,
thank You for review.
We are glad that You are satisfied with our service. We look forward to Your future order!

Rated 5 out of 5 stars
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank You for review.
It is important for us to know that our services meet Your expectations. We look forward to Your future order!

Rated 5 out of 5 stars

I've great deal buying myself a new…

I've great deal buying myself a new kitchen cabinets that are looking excelent!!tanx!

February 4, 2026
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Reply from Namjestaj.hr

Dear Petar,
thank You for review.
We are glad that the service met Your expectations. We hope that You will choose us in the future!

Rated 5 out of 5 stars

Gaga

Dobri madraci

February 3, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Dragana,
hvala na recenziji.
Hvala što ste nas odabrali i podijelili svoje iskustvo. Radujemo se ponovnoj suradnji!

Rated 5 out of 5 stars

Great comunication

Great comunication, deliver fast.

February 2, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Goran,
thank You for review.
We are very happy that You liked our service! Thank You for Your trust and the time You devoted to writing a review.

Rated 5 out of 5 stars

Easy to order

Easy to order, punctual delivery and high quality product!

February 2, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Nina,
thank You for review and for sharing Your thoughts. We are constantly trying to improve and we are glad that You are our client!

Rated 5 out of 5 stars

always perfect

February 2, 2026
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Reply from Namjestaj.hr

Poštovani Ivan,
hvala na recenziji i povjerenju.
Veselimo se Vašoj budućoj narudžbi!

Rated 5 out of 5 stars

Ok je

Ok je, sve po planu

January 30, 2026
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Maja,
hvala na recenziji.
Važno nam je znati da naše usluge ispunjavaju Vaša očekivanja. Radujemo se ponovnoj suradnji!

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