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Namjestaj.hr Reviews 

1,458
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the efficient and timely delivery service, often noting the kindness and helpfulness of the staff. Reviewers are consistently satisfied with product quality, describing furniture as beautiful, well-made, and offering great value. The overall service, from ordering to communication, is often highlighted as smooth, professional, and helpful. However, some customers also noted occasional delivery delays beyond the promised timeframe. A few other people also felt that some products were of poor quality, arrived damaged, or presented challenges during assembly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and punctuality, often... See more

Product

Consumers are generally satisfied with the product quality, often describing items as good, high quality, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the kindness, helpfulness, and... See more

Service

People report positive experiences with service, highlighting professionalism, kindness, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

The delivery was in time. All furniture in good shape and quality The delivery person 10 stars , very kind and helpfull. All over expirience more than 5 stars. Thats why we purchase very frequen... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,458)

1,118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Everything was very good

December 9, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Marko,
thank You for review.
Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Preporuka

Preporuka. Brzo i kvalitetno. Bolje nego po salonima.

December 5, 2025
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Reply from Namjestaj.hr

Poštovana Valentina,

hvala Vam na pohvali. Drago nam je da smo ispunili Vaša očekivanja te se radujemo ponovnoj suradnji.

Rated 5 out of 5 stars

Delivery to my home

Delivery to my home . Good quality and good price

November 20, 2025
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Reply from Namjestaj.hr

Dear Caroline,

thank you for Your review. We are happy to hear that You are satisfied with Your experience with us. We remain at Your disposal.

Best regards

Rated 5 out of 5 stars

Savrsen stolic

Brzina slanja, jako ljubazan dostavljac i odlican proizvod koji se lako slaže

December 3, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani,
hvala što ste podijelili svoje mišljenje! Vaše povratne informacije pomažu nam da se razvijamo i osiguramo još bolju uslugu u budućnosti. Nadamo se da ćete ponovno naručivati kod nas!
Stojimo Vam na raspolaganju za sva pitanja i informacije.

Rated 5 out of 5 stars

Excellent

Excellent, fast, good furniture

July 9, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Darija,
thanks You for the review! Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Everything is in good condition and…

Everything is in good condition and good quality only 1 screw is missing that i had to buy separately but okay not a big deal

December 1, 2025
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Reply from Namjestaj.hr

Dear Kristijan,
thank You for review.
We are sorry for the unpleasant situation. We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, and we will do everything to provide you with a better experience in the future.

Rated 3 out of 5 stars

Mediocre

1. The delivery was not within the advertised timeframe.
2. It is not mentioned (or there is a very fine print) that the furniture comes in pieces.
3. Assembly instructions are very vague and items are not coded (e.g. screws that look the same, but have minor differences, so you have to measure and see which ones you need to use). Ikea and Jysk have much better assembly instructions.
4. The furniture is poorly made - doors don't close properly even after much adjustment. The shelves are flimsy and don't have a secure finish.

November 17, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Sandra,
thank You for sharing Your thoughts. We are constantly striving to improve and value all feedback from our customers. We are sorry that we were not able to meet Your expectations, and we will certainly do everything in our power to ensure a better future experience.
We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, so that we can solve the problem with the product.

Rated 5 out of 5 stars

safety

everything was good, from ordering to delivery

November 28, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your kind words! We are glad that you are satisfied with our service. We look forward to future cooperation!
If you have any questions, we are at your disposal.

Rated 5 out of 5 stars

Easy order

Easy order, fast felivery, payment

November 13, 2025
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Reply from Namjestaj.hr

Poštovana Ana,

hvala na recenziji! Vaše mišljenje nam je vrlo važno jer nam pomaže unaprijediti uslugu. Nadamo se da ćemo Vam i u budućnosti pružiti izvrsno iskustvo! Za sva pitanja i informacije stojimo na raspolaganju.

Rated 5 out of 5 stars

IT IS OK

IT IS OK
IT IS OK
IT IS OK
IT IS OK
IT IS OK
.
.
.
.
.
..

November 27, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Alenka,

hvala što ste odvojili vrijeme za ostavljanje recenzije! Drago nam je što je usluga ispunila Vaša očekivanja. Za sva pitanja i informacije, tu smo za Vas!

Rated 5 out of 5 stars

Everything was perfect!

Everything was perfect!

November 26, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Katarina,
thank You for review.
We are constantly trying to improve and we are glad that You are our client!

Rated 5 out of 5 stars

Good

It was fast and as it is on website

November 26, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Nenad,
thank You for review. Thank You for choosing us and sharing Your experience. We look forward to Your future order!

Rated 5 out of 5 stars

Great seller

Very high quality furniture,excellent customer service.

November 24, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your review! Your opinion is very important to us because it helps us improve our service. We hope to continue to provide you with an excellent experience in the future!
If you have any questions, we are at your disposal.

Rated 5 out of 5 stars

All was excelent

All was excelent, but colour is not good. I want another colour but on the internet colour was good but when it arived it was not. I dont know where is the problem.

November 21, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
We are sorry for this experience and appreciate you sharing your feedback. Your comments help us improve our work. We will contact you directly to help resolve the issue.

Rated 1 out of 5 stars

Worst order ever

Worst order ever. Everything is broken.

November 19, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
We are sorry for this experience and appreciate you sharing your feedback. Your comments help us improve our work. We will contact you directly to help resolve the issue.

Rated 5 out of 5 stars

Reliable and fast

I did use Namjestaj.hr service for few times,every time complete process was done without any issues.

November 20, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
your review means a lot to us! Thank you for choosing us and sharing your experience. We look forward to cooperating with you again!
We are at your disposal for any questions.

Rated 5 out of 5 stars

Good product range, fast delivery, kind client service

The process was very smooth, the delivery time short, and when I had additional questions regarding delivery, the response to my email was fast, kind and helpful. I can only recommend this seller! (and yes, the product range is very good!)

November 18, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Tamara,
thank You for Your feedback.
We greatly appreciate your review! Thanks for sharing your experience. Your opinion is very important to us in order to further improve our services!

Rated 5 out of 5 stars

Super

Brzo stiglo ,kvalitetno top

November 19, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani Hrvoje,
hvala na recenziji.
Drago nam je što je usluga ispunila Vaša očekivanja. Nadamo se da ćete i ubuduće odabrati nas!

Rated 1 out of 5 stars

Ver bad furniture

The furniture delivered was of extremely poor quality and without sufficient assembly instructions. We had to take it to a carpenter for finishing. We kept it only because of the design that suited us.

November 19, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
we are sorry for this experience and appreciate you sharing your feedback. Your comments help us improve our work. We will contact you directly to help resolve the issue.

Rated 5 out of 5 stars

Great service 5 star *****

Great service!
Nice communication.
All on time. Delivery perfect.
Perfect deal!

November 3, 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your review! Your opinion is very important to us as it helps us improve our service. We hope to continue to provide you with an excellent experience in the future!
If you have any questions, we are at your disposal.

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