Nanpusa Reviews 

5
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

My sofa IS missing too

I ordered in july with VISA becourse if IT does not come to me, i Will reclamate trough My bank to VISA and they terminate the payment! Use credit card to order so your money will be safe!
Tracking worked and it came to My country quite quickly. Stayed at customs BUT no message to me from The customs! Travelled further from The customs > NO message from The carrier company! Few days ago IT was DELIVERED> havent seen it! The tracking number does not suite to any carrier company In My country. Have called DHL all ready. Contacted Nanpusa customer service, no answer. Than sended another email where i threatned to terminate My payment AND they answered to me IN 7 MINUTES and have Been VERY helpful. But no sofa. Will Be continued..
If i get my sofa i will change the review ;)
Otherwise this is a SCAM.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Believe this is a scam !

Believe this is a scam !! Ordered back in June was able to see shipping details , as soon as it “landed “ in the uk I couldn’t see anymore tracking it was unavailable.

Contacted the company and got sent the same messages over and over again. Last one said they would get back to me in 3 business days . It’s now been 5 and still nothing .

So please please be very carful .

And to the people who own this company I hope you get some very bad karma for ripping people off !!

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Scam

Absolute Scam. The Support Team answers but they only repeat that shipping takes 15-20 business days. Those 20 days are over. Tracking is not working. At first it was but now it says tracking number cannot be found. This was my latest answer:
We understand your concern about the tracking status showing "not found." Due to system maintenance and upgrades, some tracking information may be temporarily unavailable. Please try again in 2-3 business days.
Your order is currently in transit, and international shipping typically takes approximately 15 to 20 business days.

Do not order there. It‘s not worth the struggle.

July 29, 2026
Unprompted review
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