arrival OK, excellent product! the only thing i am missing is that the "account.nanuk.eu" address is not working at all. i cannot see/manage my orders.
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Product not delivered for a month, requested refund, no reply, filed complaint with the bank
Nanuk went over and beyond to get me the case I needed to protect my photography equipment, right before a job. The customer service representative I spoke with even packed the case himself to make su... See more
The Nanuk 935 Pro Photo Kit suitcase is extraordinary, with fantastic workmanship and performance. It has great capacity and very nice materials. The olive color is beautiful. I was initially goin... See more
Company details
Written by the company
[NA·NOOK] What's in a name? Thriving in an unforgiving landscape, the Polar Bear has evolved to survive the challenges of the freezing temperatures, frigid waters, and ice-covered terrain of the arctic. As one of earth's most resilient predators, the great white bear is the inspiration behind our brand name due to its strength and fearlessness—made to survive in the harshest of conditions. NANUK's Features Superior Design Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable. Powerclaw Superior Latching System Ensuring your gear stays well protected from the elements, NANUK's patented PowerClaw superior latching system uses compressive force to clamp your case tight. Integrated slide locks offer added security, preventing your case from opening during transport or in the event that it is dropped. The super tough nylon construction ensures that your precious items stay safe no matter where your journey takes you. Waterproof & Dustproof IP67 Rated NANUK protective cases are sought after for search and rescue missions, marine transportation, and diving.This is due to its reliable waterproofing, which resists deformation and fatigue. NANUK ensures a long lasting, watertight seal - nothing gets in. Indestructible & Lightweight NK-7 Resin Indestructible, lightweight, and armed with NK-7 resin bodies, NANUK protective cases are designed with rounded corners, thick walls, and oversized details. No matter what nature throws its way, NANUK is built to survive. NANUK is shock-absorbent to prevent damage to the case and, more importantly, to its delicate contents. Lifetime Warranty Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable. MIL-SPEC NANUK cases are suitable and certified for a minimum of 100 airline trips, stands up to heavy impacts, withstand repetitive shocks that can occur during loose-loaded transportation, extreme vibration resistance, rainfall, water submersion and heat. Up to 10 colors available Be it for aesthetic preference or more practical purposes, color choice is an important feature for all NANUK users - choose from a pallet of 10. Color options range from emergency orange to olive drab, meaning that you can blend in or stand out, whatever the task entails. Please refer to specific product pages for color availability. Soft Grip Handle Made for ultimate comfort and maximum durability a soft grip handle is featured on every NANUK case regardless of the size, dimensions or series. The frame of the handle is created using the same NK-7 lightweight and indestructible resin as the rest of the hard case. The handle is coated in an impact-resistant soft grip making it more comfortable and easier to carry around. Top and bottom panel mount Securing an outside faceplate with screws or rivets can weaken your case and compromise water resistance. NANUK solves this dilemma with its integrated bezel system. Found on the lower portion of all NANUK cases (and also the upper portion of several NANUK models), this solid inner lip is designed specifically for mounting and makes panel installation easy. Reinforced metal padlock holes Available on WHEELED and LONG series, reinforced metal padlock holes let you lock down your gear so you can carry with confidence. NANUK padlocks are also available. TSA approved, these hard case padlocks are the perfect accessory for frequent flyers. Polyurethane smooth wheels Smooth mobility is a major advantage, especially when transporting cumbersome equipment. All NANUK WHEELED and LONG cases come equipped with polycarbonate wheels moulded with polyurethane. Similar to what you find on rollerblades, these wheels, along with their stainless steel bearings, ensure a quiet, effortless trip over a multitude of terrains and through a number of weather conditions*Nanuk 935,938,955,960,963,965,985,990,995 2-stage retractable handle Hassle-free transport comes courtesy of NANUK's two-stage retractable handle, available with NANUK 935, 950 and 960. Posture-friendly, the handle can be adjusted to two different heights and offers easy - one-handed operation with its quick release button.*Nanuk 935,938,955,960,963,965 2-stage retractable handle Hassle-free transport comes courtesy of NANUK's two-stage retractable handle, available with NANUK 935, 950 and 960. Posture-friendly, the handle can be adjusted to two different heights and offers easy - one-handed operation with its quick release button.*Nanuk 935,938,955,960,963,965 Stay open lid technology NANUK comes loaded with innovative features. All models have integrated lid stays molded into the hinge that keep the case lid open when you need it to stay open. No more pinched fingers. Stay open lid technology NANUK comes loaded with innovative features. All models have integrated lid stays molded into the hinge that keep the case lid open when you need it to stay open. No more pinched fingers. Stackable Each NANUK case is stackable with other cases of the same size. Integrated feet on the rear of the case interlock with the front of the case, allowing for multiple cases to be safely stacked on top of each other to save space or for transport. Padlockable Every NANUK case come equipped with two padlockable hasps moulded directly into the case for superior strength. High quality TSA approved combination padlocks are available as an option to keep your items secure within your case. Tie down eyelets Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable. 31 sizes and growing Soft corners and chamfered edges merge with strong character lines to deliver a design that is as sleek and modern as it is tough and reliable.
Contact info
Burgemeester J.G. Legroweg, 9761 TD, Eelde, Netherlands
- 050 312 8694
- info@nanuk.eu
- nanuk.eu
Hasn’t replied to negative reviews
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I did not receive the shipping tracking…
I did not receive the shipping tracking infos. All the rest was super professional.
I recently dealt with Arjan Zuur from…
I recently dealt with Arjan Zuur from Nanuk EU. It was an easy, polite and straight forward experience.
I just needed a replacement handle for my 935 case, rather than having to buy a new case. The replacement has been sent out with no quibbles at all.
Thank you Nanuk EU for confirming my belief in an already great product and brand. That doesn't happen often with companies these days, so thank you.
Best wishes
Jamie
100% satisfied
Great quality of the products (Nanuk 935 + Cube dividers, great and quick customer service, fast shipping. 100% satisfied!
Awesome, personalised service
Nanuk went over and beyond to get me the case I needed to protect my photography equipment, right before a job. The customer service representative I spoke with even packed the case himself to make sure everything would get to me ASAP. That is without mentioning the impeccable quality of the case itself. I've used every brand used professionally, this is the finest I've ever used. We'll see how it does after a few bumps and bruises, but I have total faith in having it transport my valuable camera and lenses.
Arjan offers excellent and prompt service
Arjan is super kind, helpful and is willing to make offer to match the differences, excellent and prompt service
Professional customer service and great products
Update on my recent review regarding a damaged product I received. the Nanuk 935 had scratches on it.
Someone from customer service called me to ask what happened and offered me to replace the product. We aligned on a partial refund for the scratches on the case.
I really appreciate the professionalism of the customer service of Nanuk and the premium quality of their products. They are very nicely built.
Can highly recommend ✌🏽
When there is a problem, they solve it...
I ordered a suitcase and after 10 days nothing arrived. Due to an error on the side of the shipping service, my shipment was lost. After my urgency, Nanuk.eu checked the status and suggested sending a new shipment to speed it up. The new shipment arrived (within the EU) within 3 days, even with a small "apology" (small gift).
I have shopped at nanuk.eu for the third time and will shop again in the future.
Amazing product and excellent costumer…
Amazing product and excellent costumer support. There was some problems with carrier , Wich the Nanuk company is not to blame, nevertheless the communication, consern and support was excellent
Excelent case but not the padded dividers
The Case is really good! I have nothing against the quality and the way it is done, everything is sturdy and well done. The case fit perfectly to my needs.
However, I have a big objections against the padded dividers. The quality is not very good, it looks cheap and in some corners the fabric is not well sewn. The fabric is also not connected to the fills of the padding therefore it is difficult to remove the velcro and I'm worrying how long it will survive.
Considering the price: €495,13, it is ridiculous and I would never buy it again. This is a big disappointment in otherwise great product. I have nothing against paying premium price for premium products but this is not the case. I wish the quality of the paddings would be better, as is for example in Wandrd paddings (camera cubes), or the price would be around 50-100€.
Perfectly
Great case, great quality, great tan color, the latches are brilliant, the wheels are strong, the handle is fixed and comfortable, there is one note that there is no system for fixing the gun with the DAKA® GRID Organizer for Pelican™ Vault V800, forced to buy from MAGPUL .
Super client-centered contact
Super client-centered contact. Splendid approach as well and impressive quality.
I am waiting over week for an answear…
I am waiting over week for an answear because my order.
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