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Rated 5 out of 5 stars

I ordered two of the glasses cases as my existing cases were too big to fit comfortably in my pocket or handbag . I am delighted with the products that were delivered. They protect the lenses but fit... See more

Rated 5 out of 5 stars

Excellent customer service with great quality products. The glasses cases make fantastic presents and are so useful. Love all the colour and pattern choices. Great phone accessories too - the straps w... See more

Rated 5 out of 5 stars

Just received mine and I love it.❤️ Great customer service from this company, after my first order got lost by Royal mail and after contacting them to tell them I hasn't received my order they repla... See more

Rated 2 out of 5 stars

I ordered a number of cases as Christmas presents, and they have yet to arrive. I’m in Ireland and they have travelled to the Netherlands for some reason, the tracking is atrocious. I have been in con... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Bags and Luggage Store
  3. Cell Phone Accessory Store
  4. Handbags Shop
  5. Sunglasses Store

Written by the company

NAOA – Not An Ordinary Accessory – is a brand built on the belief that accessories should be more than just beautiful; they should serve a purpose and reflect a commitment to sustainability. Born from a passion for functional design and eco-conscious living, NAOA creates thoughtfully crafted accessories that blend style and practicality. At the heart of our philosophy is the idea that everyday essentials can elevate your life while being kind to the planet. From our innovative Slim Glasses Cases, designed to protect your eyewear without the bulk, to magsafe wallets and cross-body phone straps, every product is designed with modern lifestyles and sustainability in mind. NAOA products are made using premium, eco-friendly materials like PETA-approved bio-based apple leather, showcasing our dedication to reducing waste and transitioning towards a circular economy. As a brand, we believe in making conscious choices easier for everyone. With each NAOA purchase, you’re not just investing in a stylish accessory; you’re also planting a tree for a greener future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

FAB-U-LOUS products & amazing customer service

Naoa not only produce the most beautiful products but also have the most extraordinary customer service that I have experienced in YEARS! I first saw them at the Spirit of Christmas fair and bought 20 of their apple leather compact glasses cases as gifts for Christmas. My friends are obsessed with them. Such great gifts and super small to post. I can't recommend highly enough. Thank you Naoa

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

My experience with customer service at NAOA has been nothing short of excellent. I was given professional polite and friendly advice and help. I now have glasses cases that are beautiful, the design and colours are as described and more would highly recommend this company

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service!

I bought 2 of these amazing glass cases two years ago. I recently had an issue with one of them and they responded quickly to my issue and are replacing the product! So helpful and very quick resolution. I already recommend the products to my friends, but this has put Naoa above and beyond my expectations.
Well done!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

This product is absolutely fantastic

This product is absolutely fantastic! I was initially hesitant to order after seeing the advertisement, unsure of the quality. However, I was pleasantly surprised! It arrived in a beautifully packaged box, making for a great presentation. The product itself is exceptionally well-made, looks stunning, and is the perfect size. I’m extremely happy with my purchase and will definitely be recommending it to everyone!

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful glasses case

I made a mistake when ordering a slim glasses case but it was rectified immediately.

The case arrived very promptly in a lovely box and the red colour is divine. My sister in law will be delighted. It’s a great present.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and customer services

Great products! I bought a few for me and to give out as gifts, and everyone loved the glass cases. I also had one delivery incorrectly sent to the wrong address by Royal Mail. The customer services was fantastic and speedy. Totally recommend

January 31, 2025
Unprompted review
Rated 3 out of 5 stars

Too small

Bought two slim glasses cases. Quality is nice but they are too small. Doesn't fit any of my glasses - particularly far too small for my reading glasses which was the main reason for buying them. Also doesn't fit my sunglasses (Chanel). A couple of millimetres would make all the difference

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Brought 2 cases a while ago and have…

Brought 2 cases a while ago and have been so pleased I use all the time. Had a small issue and the customer service were amazing! Might be cheaper ones out there but for me it’s worth spending a little more with after service like that! 😊

August 5, 2023
Unprompted review
Rated 3 out of 5 stars

Omg the price of that thing

After years of seeing this on IG, I finally bought a couple. Very natty and I’m sure will do the job. But omg the price? £28 for a bit of faux-leather and a magnet? I suppose it pays for all the IG presence, the super website, fast delivery and the rest.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Luxury practical product

Luxury practical product supported by excellent customer service

I purchased two glasses cases and could not be more pleased with them. They arrived beautifully packaged and one has been well received as a gift, the second one I kept for myself! The cases are perfect for popping in your pocket or handbag as they take up so little space.

I had a slight problem with my case, which was my fault. Raffaele could not have been more helpful, responding in a matter of hours and rectifying the situation within a couple of days. Outstanding customer service all round.

All that's left to do is to decide which designs to purchase next.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful product and superb customer service

I bought two slim glasses cases to be shipped to Austria. It wasn't evident that there would be an extra charge from Austrian customs but the minute I found there would be Raffaele agreed that the site needed clarifying that in a more prominent place and undertook to refund me for any fees. He was responsive at all times and was true to his word. The charges were pretty hefty yet Raffaele refunded me straight away. Another business for which Brexit has created a terrible barrier. I wish them luck and hope they can find a solution. If you're in the UK, however, order without any hesitation. It's a lovely product, beautifully packaged and would make a great gift.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant!

They kept popping up on my social media and so I took the plunge and bought two, for myself and my husband. Absolutely brilliant! Take up so little space which means I can keep my glasses safely in my pocket. Fantastic customer service too - I made a mistake on my order and emailed them. They got back to me straight away and sorted it out. Really well made product which arrived quickly and was beautifully packaged. I would definitely recommend them. Thank you 😊.

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service!

An advert popped up on my social media for their vegan leather glass cases so I ordered two with a welcome discount for signing up to their newsletter. They arrived within 48 hours of my order and are exactly as described - such a clever idea to minimise space compared to traditional bulky glass cases and very stylish looking too. We took a chance having never heard of them but are absolutely delighted and would thoroughly recommend both the product and the company!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. Perfect fitting face masks.
A slight delay with the post over the Christmas period, solved with a nice email from the Creator. Will definitely buy again and recommend this company. Absolutely brilliant

February 7, 2021
Unprompted review
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