Nassau Candy Reviews 1,676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people praise the exceptional customer service, appreciating the personalized and understanding approach. The overall user experience is often described as smooth and easy, with many consumers noting the efficiency of their interactions. However, some people were dissatisfied with the ordering process, finding it convoluted or difficult to navigate. A few other people also felt that the product selection, especially for specific items, could be challenging to find or combine in a single order.

What people talk about most

Order

Consumers find the ordering process to be ambiguous. While some reviewers praise the ease of ordering online,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many customers praise the wide variety of products, selection of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the easy navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nassau Candy is an amazing and authentic wholesaler that has a variety of products. Our sales rep Lisa F. From the San Francisco branch has been fantastic. Always there to help out and answer question... See more

Company replied

Rated 5 out of 5 stars

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

Company replied

Rated 5 out of 5 stars

Gia was super helpful and expedient in providing nutritional information for two bulk products we stock at our company. It's especially important for our guests with allergens to understand the nutrif... See more

Company replied

Rated 5 out of 5 stars

Outstanding Service from Lisa Fusaro at Nassau Candy! Lisa has been absolutely pivotal in helping me get my order in time for a busy weekend and guiding me toward the best candy selections to m... See more

Company replied


Company details

  1. Confectionery Wholesaler
  2. Candy Store
  3. Confectionery
  4. Food Manufacturer
  5. Food Products Supplier
  6. Wholesale Food Store

About Nassau Candy

Written by the company

Nassau Candy Distributors

Nassau Candy is one of the largest US wholesale manufacturers of specialty and private label confections, supplying many of the national retailers and independent stores across the country. From our Hicksville, New York–based factory, we create millions of pounds of confections every year — including chocolate covered raisins, Jordan almonds, fudge, fruit slices, chocolate pretzels, and hand-dipped cherries. All are certified Triangle K kosher. We also roast our own nuts, allowing us to offer a full line of trail mixes and nuts.

In addition to Nassau Candy-made creations, we import and distribute the most sought-after confectionary, soda, gourmet food, and natural brands, including health, beauty and household care. This vast range of 20,000+ skus puts Nassau Candy in a unique position to fulfill virtually any specialty need.

Popular Categories

Gourmet

Nassau Candy

Written by the company

Over 20,000 Items in Stock
Do you want your customers to have the freshest in gourmet groceries, candy & confections? Open an account today and join the Nassau Candy family!
Wholesale Candy for your Shop
The preferred candy and food choice for retailers, florists, gift shops & more. Historically featuring a 97% fulfillment rate.
Wholesale Grocery Supplier of Snacks and Pantry Staples
From soup to nuts, we have all your dry grocery needs in store and ready to ship. Favorite American brands, gourmet imported brands, can goods, boxed goods and refrigerated

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

I couldnt order some items due to only…

I couldnt order some items due to only being available at another warehouse

January 14, 2026
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Reply from Nassau Candy

Thanks for reaching out to us, Bobby! Our teas is here to help. We will reach out to you and help get you the products you are looking for.

Rated 5 out of 5 stars

Customer Service .... Check

Look, im new to the candy game and was looking for specific items.. unfortunately I couldn't find them.. on a longshot I emailed a handwritten list of the items I was looking for. To my surprise the next morning Gia.Giustiniano had matched my list to potential matches and provided potential swaps. I mean wow.. yea this is a great start.

January 13, 2026
Unprompted review
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Reply from Nassau Candy

We appreciate you sharing your experience! We're happy to hear that our team could assist you with your candy search and provide alternatives. We're glad this was a great start for you.

Rated 1 out of 5 stars

nothing other than i wish we had a…

nothing other than i wish we had a lower minimum

January 14, 2026
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Reply from Nassau Candy

Thank you for providing us with your feedback. We will share this feedback with your sales representative to address with you. As a wholesale distributor, we take pride in our low, $250 order minimum to receive orders shipped on our temperature controlled trucks. We hope we can earn more stars from you in the future!

Rated 3 out of 5 stars

You don't tell me until after I put in…

You don't tell me until after I put in my c/c that there is a surcharge. I don't have any idea what freight will be.

January 14, 2026
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Reply from Nassau Candy

We appreciate your feedback and regret that the surcharge and freight costs weren't clear before payment. We'll review our process to provide transparency.

Rated 5 out of 5 stars

My sales rep

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store.

From walking me step by step through ordering hiccups (on me, not you) to checking in just to make sure everything is going smoothly, he’s been incredibly supportive the entire way.

Personable customer service like this is rare these days, and it means more than I can say to know I have someone like Ryan looking after my account.

January 13, 2026
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience. We appreciate your acknowledgment of the support provided during your new store's preparations. It means a lot to us that you recognize the value of our customer service. Thank you for your feedback.

Rated 5 out of 5 stars

Laura

The sales lady " Laura" was so professional and kind. Very informative in helping me set up a account. I cant thank her enough!

January 12, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words regarding the helpful service you received while setting up your account.

Rated 5 out of 5 stars

I thought it was great that you gave me…

I thought it was great that you gave me a personal call back after I had applied for being a buyer .

January 9, 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that you appreciated our personal call after your buyer application. We value your interest and are thankful for your feedback.

Rated 5 out of 5 stars

LOVE NASSAU CANDY!

January 9, 2026
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Reply from Nassau Candy

Thank you so much! We truly appreciate the love and your 5-star review. So happy you’re enjoying Nassau Candy! 🍬✨

Rated 5 out of 5 stars

salesperson

January 6, 2026
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Reply from Nassau Candy

Thank you for taking the time to give us 5 stars for your sales person. We are delighted to see that they earned 5 stars for their service!

Rated 5 out of 5 stars

EASY TO NAVIGATE

EASY TO NAVIGATE

January 6, 2026
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Reply from Nassau Candy

We're happy our website is easy to navigate. Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Great communication

Great communication, efficient processing and packaging of product is excellent

January 5, 2026
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Reply from Nassau Candy

We're happy to hear that our communication and efficient processing met your expectations. We appreciate your positive feedback about our packaging.

Rated 5 out of 5 stars

I am writing to compliment the services…

I am writing to compliment the services provided by Betsy. Before I reached her, many phone calls were placed, but customer service agents were not able to assist me, claiming they did not know how to assist. I was lucky that, finally, Betsy took my call; and all requests were resolved in a time efficient, professional and pleasant manner. Thank you, Betsy for being a great employee and a wonderful person. Irina

December 29, 2025
Unprompted review
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Reply from Nassau Candy

We appreciate you sharing your experience. We're happy to hear that you received efficient, professional, and pleasant support. We are glad the issue was resolved. Thank you for your positive feedback.

Rated 5 out of 5 stars

We were sent old product that is hard…

We were sent old product that is hard as a rock. We emailed sales and have not received a response.

Edit - Customer Service reached out and credited us for the product that was bad.

December 18, 2025
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Reply from Nassau Candy

We appreciate your feedback and apologize that you received a substandard product. We are also sorry that you have not received a response. We will investigate.

Rated 5 out of 5 stars

Customer service rep was very polite…

Customer service rep was very polite and helpful!

December 29, 2025
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Reply from Nassau Candy

We're happy to hear that our customer service representative was helpful and polite. We appreciate your positive feedback and your time.

Rated 5 out of 5 stars

Good candy.

December 26, 2025
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Reply from Nassau Candy

Thank you for taking the time to leave us your feedback. We are glad to read that you found our candy good. We hope you enjoy and come back soon for another order.

Rated 5 out of 5 stars

This was my first experience ordering

This was my first experience ordering! It was easy, fast, and I will be purchasing again! Thank you!

December 21, 2025
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Reply from Nassau Candy

We're happy to hear that your first ordering experience was easy and fast. Thank you for your positive feedback; we appreciate your intention to purchase again!

Rated 5 out of 5 stars

Perfect for creating impressive

Perfect for creating impressive, personalized candy gifts

November 28, 2025
Unprompted review
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that our product helped you create impressive and personalized candy gifts. Thank you for your positive feedback!

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