NassifMD Dermaceuticals® Reviews 800

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

My over $300 order arrived incorecct. Two products ordered were correct but 4 orders of an eye cream were incorrectly replaced by 4 orders of a skin cream. There is no customer service phone number... See more

Company replied

Rated 5 out of 5 stars

Ordering & receiving your products is wonderfully easy & arrives in a timely fashion even here in Canada. The cost of shipping unfortunately is a bit expensive $35. It would be great to have a st... See more

Rated 1 out of 5 stars

There should be a half star option for business like this. Their customer support number only rings and goes to voice mail. After leaving a message with my order number and phone number they returned... See more

Company replied

Rated 5 out of 5 stars

Super easy website to navigate through, & fast delivery. I love these products they work wonderfully & aren’t harmful to my sensitive skin. At times other brands can give me more issues than when I st... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Skin Care Products Vending Machine

About NassifMD Dermaceuticals®

Written by the company

Meet Dr. Paul Nassif, a World-Renowned, Board Certified Facial Plastic, Reconstructive Surgeon, Rhinoplasty Specialist, Innovator, Educator, and Founder of NassifMD Dermaceuticals®. He operates an extensive medical practice in Beverly Hills, Ca. and Medical Spas in Beverly Hills, CA, and Manchester, UK.

Dr. Paul Nassif is a leader in Facial Plastic and Reconstructive Surgery, affiliated with top medical schools and hospitals, and is an Assistant Clinical Professor at the University of Southern California Keck School of Medicine. He has authored over one hundred peer-reviewed articles on cosmetic surgery and lectured over five hundred times on the latest surgical techniques.

You may recognize Dr. Nassif! He is the Star of E! 's Botched, a reality show entering its eighth season airing in 166 countries. Botched highlights Dr. Nassif's expertise as he remedies the most extreme plastic surgeries gone wrong.

As a Facial Plastic & Reconstructive Surgeon, Dr. Nassif understands the layers of the skin and the skin aging process from the inside out. He leverages his 25+ years of knowledge working with/under the skin layers and the limitations of his scalpel to develop science-based, cruelty-free skincare products that deliver transformative anti-aging results. His vast knowledge of the skin’s health and what causes it to lose its vitality and radiance has led to the creation of NassifMD Dermaceuticals®, a “cutting edge” highly effective, proprietary skincare line for anyone seeking healthy, radiant, youthful-looking skin at any age.

Backed by real results from real people (like raw before and after images and consumer perception studies), Dr. Nassif formulates his skincare using a combination of innovative and known proven ingredients in synergistically combined formulas. All NassifMD® products are clinically proven to deliver one or more of these benefits: Exfoliate, Hydrate, Nourish, Protect - to give you healthy, radiant, youthful looking skin.

Dr. Nassif is the also the Director of a Fellowship Training Program, accredited by the American Academy of Facial Plastic and Reconstructive Surgery, which instructs young Facial Plastic Surgeons in his innovative surgical techniques, including his own unique technique known as the Celestial-Rhinoplasty®.

Dr. Nassif remains dedicated to helping others in need of Facial Reconstructive and Plastic Surgery through his charitable work as an avid supporter of St. Jude Children’s Research Hospital.

Finally, Dr. Nassif has an innate entrepreneurial spirit, investing in several businesses outside the medical/aesthetics world. When not performing surgery, lecturing, teaching, or formulating skincare products, Dr. Nassif enjoys downtime with his four children, a few rounds of golf, and dabbling in architectural design.


Contact info

3.4

Average

TrustScore 3.5 out of 5

800 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good products- prove point could be a…

Good products- prove point could be a bit better

October 20, 2022
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Reply from NassifMD Dermaceuticals®

Thank you so much for taking the time to leave us a rating. Please email us if you have any questions (customercare@drnassifskincare.com).

Rated 5 out of 5 stars

Superb Products

Dr. Nassif products are superb and I receive my orders very quickly.

October 17, 2022
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Reply from NassifMD Dermaceuticals®

We are so grateful for your 5-star review. Thanks for sharing your rating with the NassifMD® Skincare community.

Rated 5 out of 5 stars

I love the Dr Nassif range

I love the Dr Nassif range. I have been using it for about 18mths & my skin is amazing.
Although it costs me more to ship cause I’m in Australia, it’s worth it.

October 15, 2022
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Reply from NassifMD Dermaceuticals®

Thanks for the love and the amazing review! We love our Australian customers!

Rated 3 out of 5 stars
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Reply from NassifMD Dermaceuticals®

Thanks for taking the time to write a review. If you find your skin doesn't require the Hydrate Moisturizer only apply as needed and see if this helps.

Rated 5 out of 5 stars

Love the Detox Pads

Love the Detox Pads. On time delivery.
Very pleased!

October 11, 2022
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Reply from NassifMD Dermaceuticals®

Thanks so much for the 5-star review! We are happy to hear you are a satisfied customer.

Rated 5 out of 5 stars

I love this product line

I love this product line, so far the products I have used has seen an improvement in my skin I'm 61 years old and I do see a significant difference you just have to know what products work right for you trial and error but very much worth it! I'm also a licensed esthetician so I've seen a lot of products in my time these are by far the best!

July 31, 2022
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Reply from NassifMD Dermaceuticals®

Thank you for the wonderful 5-star review! NassifMD® Skincare takes pride in delivering at-home skincare, that produces real results. We are happy to hear our products are helping you look your best at 61 years young!

Rated 5 out of 5 stars

This is my second time ordering the cleansing and night cream

This is my second time ordering the skin cleanser , and night cream. I also have the face pads, daily moisturizing and the face pads are one of my favorite products. I have used a lot of professionally products for the last 40 years and I love Dr N’s . The cleansing cream does its job without causing excessive dryness. The night time moisture leaves my skin soft without that heavy oily feeling.

October 4, 2022
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Reply from NassifMD Dermaceuticals®

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business!

Rated 5 out of 5 stars

Excellent service

Excellent service! I contacted Customer Service as the product I wanted was not on the site. I received an email the same day informing me the product was just out of stock and told me when it should be back, and, suggested a replacement for the interim. I fortunately had enough to get me through until the product was back in stock, just as I had been told. Thank you so much for the honesty and quick service!

August 23, 2022
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Reply from NassifMD Dermaceuticals®

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

Rated 1 out of 5 stars

My over $300 order arrived incorecct

My over $300 order arrived incorecct. Two products ordered were correct but 4 orders of an eye cream were incorrectly replaced by 4 orders of a skin cream. There is no customer service phone number to call. Via email I received a return postage sticker to return incorrect items but am still waiting for items I ordered and paid for more than a week later,

September 15, 2022
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Reply from NassifMD Dermaceuticals®

We apologize for the mis-ship of your original order and delay in receiving the correct products ordered. From time to time packages are tendered to our shipping carrier and do get lost in transit. Regardless, customer care is here to assist you throughout the process.

Rated 1 out of 5 stars

This was the second time I placed an…

This was the second time I placed an order and waited over a month and never received my order. Both times the shipping update indicated, apparently neither order ever made it out of the facility. I was refunded both times, however not until after having to contact the company three times (for each experience) to demand a full refund. Lesson learned the hard way, apparently these products are not meant for me. Based on my personal experience all I would say is buyer beware, and make sure you track your order.

August 30, 2022
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Reply from NassifMD Dermaceuticals®

We apologize for your past experiences. We always strive to improve the operations process between our warehouse and the shipping carriers. Customer care is here for you if you decide to place an order in the future.

Rated 5 out of 5 stars

Love this & Dr Nassif!!!

I bought the night cream about a week ago; used it & immediately ordered the Detox pads (love them) & Hydro Serum. Dr Nassif has developed products that live up to claims. I am 64 yrs; lots of sun damage & signs of aging; I can see & feel difference in just a few short days.

September 8, 2022
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Reply from NassifMD Dermaceuticals®

5-stars makes us feel fantastic! Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

I really love this product

I really love this product. It not only blurs my wrinkles but I feel like it's really improved the condition of the skin under my eyes. You only use a very small amount so it lasts a long time.

September 17, 2022
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Reply from NassifMD Dermaceuticals®

5-stars makes us feel fantastic, thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Very organized business

Very nice experience from ordering the product to delivery. Communication is also great. Have wanted to try Dr. Nassif's products for years since I am a fan of his show's but didn't know which product I wanted to try. While getting a facial my esthetician suggested I use the serum since she was familiar with the product and highly recommended it. So glad I bought it.

September 12, 2022
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Reply from NassifMD Dermaceuticals®

Thank you so much for your 5-star review! We will share this with the NassifMD® Skincare team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Love the products

Love the products! They really work!

September 6, 2022
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Reply from NassifMD Dermaceuticals®

Thank you for the 5-star review! We love NassifMD® Skincare as well!!

Rated 5 out of 5 stars

Love Dr Nassif products

Love Dr Nassif products. Started with the serum (still my favorite) and now trying out some of the other wonderful products!

September 6, 2022
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Reply from NassifMD Dermaceuticals®

Thank you for the 5-star review! We love hearing from the NassifMD® Skincare community!

Rated 5 out of 5 stars

Great products

Great products! I love the night serum and smart day cream. I use them daily. So light and such an improvement in my skin. Ships quick!

September 4, 2022
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Reply from NassifMD Dermaceuticals®

We are incredibly grateful you took the time to leave us a 5-Star review. NassifMD® Skincare takes pride in delivering at-home skincare, that produces real results.

Rated 1 out of 5 stars

I never received my product and have…

I never received my product and have not received an return email or my money back.

September 4, 2022
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Reply from NassifMD Dermaceuticals®

We are always here to help. Please contact customercare@drnassifskincare.com if you require further assistance at this time.

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