natexpressrewards.com Reviews 

22
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I was deceived into signing in for a membership reward. My money was deducted for 8 months (180 pounds), and now I need my money back. Please, who can help me? This is cheating and deceitful.

Rated 1 out of 5 stars

This natexpressrewards acting unlawfully under national express company! I am really discussed and shocked! How dare they take money from my account without my authorisation. I also blame National... See more

Rated 1 out of 5 stars

Absolutely dreadful. They are still taking money from my account even after I cancelled it. I'm not even sure how I got fooled into signing up for this fraudulent method of allowing money to be taken... See more

Rated 1 out of 5 stars

I have never seen such disgusting behavior before. I accidentally checked my bank card subscription today and came across this inexplicable subscription and was outraged to see that other people had... See more

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1.6

Bad

TrustScore 1.5 out of 5

22 reviews

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1.6

All reviews

(22)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I was deceived into signing in for a…

I was deceived into signing in for a membership reward. My money was deducted for 8 months (180 pounds), and now I need my money back. Please, who can help me? This is cheating and deceitful.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Scam and not worth the benefits advertised

Okay so here's how it works. As a customer of National Express you're lured in with a cashback on your purchase of tickets. Which leads you to give your card details. Also, mind you, these are good hearted scammers as they've explicitly written down that they're going to scam you in their terms and conditions. But oh, it's the customer's fault for consenting to them, obviously.

You need to make a purchase of minimum twice in order to be eligible to claim any benefit. Mine got rejected from the get go. Secondly, they intentionally choose not to send you email reminders of your subscription so you don't even know it exists. And suddenly, one morning, you wake up to being robbed of £18. When you call them for a refund, they'll parrot the terms and conditions, repeating you consented to this. Hallmark of a scam.

Get the loophole? You must consent to use their "service" and if you use their service you aren't eligible for a refund. And because you consented, the robbery becomes legal. Absolute shit show.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Scam Company

⚠️ Scam Company – Unauthorized Charges, Avoid at All Costs!
This company is nothing but a scam. They have been charging me every single month without my permission for a so-called “rewards” membership that I never signed up for. Over a long period of time, they have stolen around £250 from me for absolutely nothing.
I never gave them my bank details, yet they managed to take money directly from my account month after month. This is fraudulent behavior and completely unacceptable.
If you find yourself in the same situation, stay away from this company immediately. Close and change your bank card, and contact your bank’s fraud team as soon as possible to stop further charges.
Companies like this should not be allowed to operate. I am pursuing a full refund and reporting this to the authorities.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

I noticed money being taken out of my…

I noticed money being taken out of my account by nextexpressrewards for the past 6 months but due to being ill I did not realise. I am not aware of signing up to any subscription. I purchased a National Express ticket for my sister in October and I realise it is around this time it started. This is a scam and I am can assure you that me and my relatives will not be using National Express anymore because their website cannot be trusted.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

I recently discovered that I was signed…

I recently discovered that I was signed up for NxRewards without ever registering. I have no idea how they obtained my details, and I was charged without my consent. When I contacted customer support, there was no clear explanation, and I had to request a refund. This feels like a misleading practice, and I would advise others to check their accounts carefully

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I haven't entered my card details and signed up for it. Later realised I was paying for this monthly fee for months. It's a total scam. I want my money back.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. I did not knowingly sign up to this! I do not see how this is legal.
I am most shocked that a large successful business like national express is party to this.
I use the bus service frequently but from now on I will be getting the train.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

I have looked at my account and £15 has been taken out of my account for 2months! I canceled it but the monthly payment is still in my bank account. I haven't signed up to anything so I’m really worried and frightened on how you got my bank details. I want a refund urgently.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

natexpressrewards SCAMER

This natexpressrewards acting unlawfully under national express company!
I am really discussed and shocked! How dare they take money from my account without my authorisation. I also blame National express company that allow this scumers to do this doggy acts under their name!
I will complain directly to National express too.
I called this scumers two years ago and complained and now they are up to their dirty job. I will report them to trading standards and I hope all people affected by this scumers should do the same.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

I am absolutely disgusted that they…

I am absolutely disgusted that they have taken £15 out of my account and has been going on for three months and I’ve just realised. I’ve never signed for anything or agreed to anything is a scam disgusting.

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

total scam

natexpessrewards.com is a total scam. They took £15 without clear indication on their website about these monthly fees. I am going to write a complaint about the ADR scheme.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

It's scam!

It's scam!! what a shame this business still doing the same to trick people by unwanted charges from the bank without clear notice. any way to get the money back?

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

I have never seen such disgusting…

I have never seen such disgusting behavior before. I accidentally checked my bank card subscription today and came across this inexplicable subscription and was outraged to see that other people had the same experience. I only took the bus last Christmas because the trains were not running, which is the only time I've ever taken a bus in England, and I've been paying them 15 pounds every month since then until today. This is the same as a robbery

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful. They are still taking money from my account even after I cancelled it. I'm not even sure how I got fooled into signing up for this fraudulent method of allowing money to be taken from my bank account. They need to be stopped as I'm sure many people are poorer as a result of this shoddy business practice.

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

They are thieves

They are thieves. Money grabbing through a scam. I am disgusted that they target the poorest in society who travel by coach since they cant afford a train. I am a student and I don’t want to waste time where i could be learning. I am sure the next day will be spent speaking to someone who is trained to make it as difficult to get a refund as possible.

October 12, 2021
Unprompted review

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