Natim Services Reviews 

40
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Raf was exceptional in his service, thoroughness and expertise. He worked on a bank holiday Monday to help us out as the previous week was all rained out. He took us through all aspects of the motor a... See more

Rated 5 out of 5 stars

What can I say, the service from Raf from start to finish was exceptional. They deal with everything, ordered and installed everything for me and provided a warranty. It’s a one-stop shop where you d... See more

Rated 5 out of 5 stars

Kasia and Raf are so reliable, hardworking and knowledgeable about the products they supply. When I first contacted Natim services they responded the same day, they came round and spent time going... See more

Rated 5 out of 5 stars

Breath of fresh air. We have gates at our house, probably installed over 20+ years ago and one gate would not close. We tried calling several gate suppliers who simply were not interested. Then one s... See more

Company details

  1. Metal Fabricator
  2. also in
  3. Fence Contractor
  4. Railing Contractor

Written by the company

Your property’s safety is our top priority, no matter the work size. We can install, repair and also service all types of driveway metal gates, fences, and railings. All our installations include a 30-year anti-rust warranty. Based on your needs, we provide the best driveway security solutions. As one of the trusted gate companies in the UK, we handle everything from sourcing and installing to repairing and servicing gates, including driveway alarms and control panels. To learn more, read what our customers say about us on Trustpilot. Visit our site to receive a personalised quote in your inbox within 12 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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4.8

All reviews

(40)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

What can I say - Amazing Company!

What can I say, the service from Raf from start to finish was exceptional. They deal with everything, ordered and installed everything for me and provided a warranty. It’s a one-stop shop where you don’t need to deal with anybody else. He initially came to look at the issue with my Came motor but didn't charge me for the call-out as the motor was beyond repair! That's a breath of fresh air in today's world where companies will charge you for each and everything. He removed the old motor and proceeded to recommend a replacement, ordered the new motor and came earlier than expected to fix it, but unfortunately, there was a mismatch in the wheel size with the new model. He tried to fit the old wheel so that he could still complete the job that day, but the size was just slightly out! He was not fazed he got on to his suppliers there and then and proceeded to order the required part then duly came back to install the new motor. It was an amazing job and gate works perfectly. I asked him to add another couple of photosensors for safety which he did even though it was a tricky job and he charged a very reasonable amount, just the 1-hour labour and cost of photo sensor even though it took him longer as it was a bit more difficult than expected due to having to run discreet extra power cables for both sensors. I wish all companies operated like this. Raf was always courteous, polite and professional, and he even turned up early (as he had a free slot unexpectedly), you can’t go wrong with this company! Don’t hesitate in commissioning this company for any of your gate needs.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Raf was exceptional in his service

Raf was exceptional in his service, thoroughness and expertise. He worked on a bank holiday Monday to help us out as the previous week was all rained out. He took us through all aspects of the motor and gate operation so we could solve minor issues ourselves. Relay impressed and would highly recommend

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Breath of fresh air.

Breath of fresh air.
We have gates at our house, probably installed over 20+ years ago and one gate would not close. We tried calling several gate suppliers who simply were not interested. Then one supplier came and came up with a rip off quote and so we simply closed the gate by hand for 5 months! On recommendation I called Natim. He came the following week, and 2 hours later, the gate was working again. Such a breath of fresh air to have a reliable, honest and knowledgeable tradespeson, did the job, price as quoted, no unwarranted attempt at upselling anything I didn't need. Thanks for the skill and the fix.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Raf works with the customer in mind

Raf just finished a repair for me
I was so impressed with the work carried out - He showed interest in my questions and gave honest suggestions on the work he was doing.
Over all the work was done with pride and with me in mind.
I would not hesitate to recommend this honest man

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with my motor for my…

I had a problem with my motor for my gate got in touch with RAF. He came on time, was very polite and friendly. He also did more than was expected.I will recommend him to anyone as I am very happy with his customer care, and the problem has been solved.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality work...

Top quality work and importantly Raf is a good guy. He retrofitted a lock onto our gate (with help from Klaudio) and was completely honest with his pricing up front. I'll be recommending Raf to everyone now. I wish we'd found him sooner

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Superb doors that will probably be standing when the house has turned to dust

Amazing product, amazing service.

Raf spent time discussing in detail what we were looking for, which was slightly different from the norm.

He spent the time to send update pictures to help us decide on the final configuration.

Onsite he was very thorough, kept the site clean, disposed of all the rubbish and the final product, being two doors, are amazing.

I would highly recommend him.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Raf recently installed a new motor and the necessary components for our church gate. While the quoted price was in line with other providers, we chose Natim Services based on our consistently positive past experiences with them—and they did not disappoint.

Raf was courteous, professional, and took the time to explain the entire process clearly. The installation was carried out efficiently and to a high standard. When we encountered a minor issue with the gate not closing properly after the installation, Raf responded promptly and resolved the matter without delay.

As a gesture of goodwill, he also offered us an additional year of free service, which we truly appreciate.

We are very satisfied with the quality of work and the level of service provided, and we would gladly recommend Natim Services to others.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

I recently used Natim Services for a…

I recently used Natim Services for a second opinion, and I have to say—it was the best decision I could have made. The previous company had diagnosed a faulty motor and gave me a considerable estimate for a replacement. Thankfully, Natim took a closer look and discovered that the motor was actually working perfectly. The real issue was a false contact on the main control panel board.
Thanks to their accurate diagnosis, I saved a significant amount—only paying for the service hours instead of an unnecessary motor replacement. I highly recommend Natim Services for their honesty, expertise, and professionalism

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Punctual

I had the pleasure of working with Natim Gate recently for the installation of a gate on my driveway, and I must say it was an exceptional experience from start to finish. Natim Gate handled the project with the utmost professionalism and delivered the highest quality of workmanship. The team was punctual, courteous, and meticulous in their installation process, ensuring every detail was perfect. I am thoroughly impressed with the functionality and aesthetic appeal of the gate they installed. I highly recommend Natim Gate for anyone looking for top-notch gate installation services.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Rav is excellent

Rav is excellent, so skilled and a lovely human. This is the second time we have used his services and will always use him in the future. Very professional

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Truly impeccable service

Truly impeccable service - highly responsive to the needs of the customer. I was spectacularly let down by another provider with unexpected damage and escalating costs.

Natim services responded to my request for help and were fast, efficient and reliable.

The job was completed to a very high standard hence I cannot recommend Natim enough.

May 16, 2025
Unprompted review

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