This company was the first one I contacted. Not knowing an awful lot about who to contact, I soon became very confident that they would deal with my claim swiftly and promptly. Jordan who initially sp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've never had to make a claim before and the thought of it made me anxious. I felt like time was taken to listen to me properly and that everything was explained well. There were a few glitches withi... See more
Company replied
I’m honestly delighted with the outcome. The case dragged on for three years due to the opposition’s slow pace but Dayna relentlessly pursued it without my prompting. Throughout the entire process,... See more
Company replied
Started my claims process easily, the first agent I spoke to was Malcolm, he was knowledgeable and asked questions to see how they could help, after speaking with him, i was then transferred to Aaliy... See more
Company replied
Company details
About National Accident Law
Written by the company
At National Accident Law, we’re completely focused on you and your personal injury claim.
From initial claim to case conclusion, we’ll support you every step of the way. We’ve taken the best of many years’ legal expertise and combined it with a fresh approach to compensation. One delivered with compassion and care.
We believe that if you've had an injury and it feels wrong, it probably is - and we're committed to getting you the best possible support to help make it right.
Over the last 28 years, we’ve helped hundreds of people each day who've been injured in accidents that were not their fault.
Start your claim online
We offer help with:
- Road Traffic Accident claims
- Injuries at work claims
- Injuries in public claims
See what’s happening with your claim
Our straightforward legal advice is built around you. The MyAccount portal gives our customers 24/7 access to your claim including updates, progress and messages.
“It’s been an emotional rollercoaster. I called National Accident Law because I felt what happened to me wasn’t right, so I’m relieved that they were able to help me with a successful claim. I’d recommend them to others.”
– Steve, from Sapcote, Leicester
If you’ve been involved in an accident that wasn’t your fault, speak to us today.
We’re here to help. We’re National Accident Law.
Start your claim online
Access to ‘MyAccount’
Written by the company
- Get 24/7 access to your case
- National Accident Law provides customers with access to MyAccount, an online portal giving you 24/7 access to your case. It allows you to view progress, respond to requests and message your case handler. We make it simple and easy for you to stay up to date with how your claim is progressing.
Our No Win No Fee Guarantee
You won’t pay anything if your claim does not win
A no win no fee claim means that there are no upfront costs to pay. Our no win no fee lawyers will take up the case on your behalf and if the claim fails, there's nothing for you to pay providing you have the appropriate insurance in place.
Speak to use today to start your personal injury claim.
Speak to use today to start your personal injury claim.
Contact info
United Kingdom
- national-accident-law.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very polite and explained everything…
Very polite and explained everything clearly, and went over anything we were unsure off
August 28, 2026
Reply from National Accident Law
Good morning,
Thank you so much for taking the time to leave your review and share your positive comments with us.
We're thrilled to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with those responsible.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again - wishing you a lovely weekend.
Kind regards,
The Client Experience Team at National Accident Law
Brandon was very helpful
Brandon was very helpful
To understand my pain and suffering
He asked me the questions very clearly
His company should appreciate
Having such a nice employee
Working for them
August 24, 2026
Reply from National Accident Law
Hi there,
We really appreciate the time you have taken to write us a review.
Branden will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again, wishing you a lovely weekend.
Kind Regards,
The Client Experience Team at National Accident Law
Aliyah
Aliyah, was most helpful and explained the whole process going forward. A valuable asset.
August 26, 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with Aaliyah.
Kind regards,
The Client Experience Team at National Accident Law
Being listen too
Being listen too
Very helpful staff explaning each step
Service 1000%
Thank you
August 26, 2026
Reply from National Accident Law
Hello Leslie,
Thanks for sharing such great feedback with us, we appreciate you taking the time out to do so.
It means a lot that you've had such a positive experience with National Accident Law. We're dedicated to providing excellent customer service, and it's great to hear that we hit the mark for you on this occasion.
Thank you again.
Kind regards,
The Client Experience Team at National Accident Law
No unexpected cost
Customer service was excellent explained the whole process and cost explained
August 25, 2026
Reply from National Accident Law
Good afternoon Sally,
Thank you for taking the time to leave your positive review - we really appreciate it!
I'll pass your kind words onto Erin.
Best wishes,
The Client Experience Team at National Accident Law
Aliah was very friendly and helpful she…
Aliah was very friendly and helpful she provided very good customer service.
August 25, 2026
Reply from National Accident Law
Hi Anil,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Brandon was professional
Brandon was professional, friendly and empathetic! He explained everything in detail and was easy to talk to. Highly recommend thank you
August 25, 2026
Reply from National Accident Law
Hi Amy,
We really appreciate the time you have taken to write us a review.
Branden will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
A helpful staff
The staff I spoke with was very helpful as she patiently assisted me with my request. In fact, she was very professional.
August 25, 2026
Reply from National Accident Law
Hello there,
Thank you so much for taking the time to leave your review and share your positive comments with us.
We're thrilled to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with those responsible.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
Nicola's service is excellent and it…
Nicola's service is excellent and it was very easy for me to understanding.
August 24, 2026
Reply from National Accident Law
Hi there,
Thank you so much for taking the time to leave your review and share your positive comments with us. We're delighted to hear that you have been happy with the service you've received from us so far.
Thanks again.
Kind regards,
The Client Experience Team at National Accident Law
The agent was outstanding
The agent was outstanding, very professional, friendly, patience and extremely helpful throughout the entire interaction. He gave me all the relevant information and answered the few questions to my satisfaction
August 24, 2026
Reply from National Accident Law
Hi,
We really appreciate the time you have taken to write us a review.
Luke, the advisor you spoke to, will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again.
Kind Regards,
The Client Experience Team at National Accident Law
Easiest claim ever made
Easiest claim ever made. Marcus was on hand whenever I needed advice and was very professional I would highly recommend this company to solve your claim disputes even if you think it's not worth it give it a go and get great advice.
August 24, 2026
Unprompted review
Reply from National Accident Law
Good afternoon,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you have had a great experience with us and we're glad to have helped you on your journey to recovery. Putting our customers first is what we do, and it's great to see that shine through in your experience.
Marcus will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again, and take care.
Kind regards,
The Client Experience Team at National Accident Law
Dear Josh .Thank you for your help I’m…
Dear Josh .Thank you for your help I’m extremely grateful for your support help and understanding.
Also I find that you were kind caring and knowledgeable.
I’m glad and grateful for your support.
Kind regards
Rosa Maria
August 24, 2026
Reply from National Accident Law
Hi Rosa,
We really appreciate the time you have taken to write us a review.
Josh will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again, .
Kind Regards,
The Client Experience Team at National Accident Law
Easy from begining to end
August 24, 2026
Unprompted review
Reply from National Accident Law
Hello Nicholas,
This positive review means a lot to us, so thank you for sharing your feedback.
I'm thrilled to hear that you had a positive experience with Jodie here at National Accident Law. We put our customers at the heart of everything we do and I am happy to see that your experience reflects that. I'll pass your kind words onto her.
Thanks again, and we wish you all the best moving forward.
Kind Regards,
The Client Experience Team at National Accident Law
Great service by Julie Smith at the New…
Great service by Julie Smith at the New Clsims Team.
August 24, 2026
Reply from National Accident Law
Hi there,
Thank you for taking the time to leave your positive review - we really appreciate it!
Best wishes,
The Client Experience Team at National Accident Law
Great Experience
Great Experience
I had a really positive experience dealing with Nicola. She was professional, friendly and very helpful throughout the whole process. She kept me updated, explained everything clearly and made the whole experience much less stressful for me.
I really appreciate all of Nicola’s help and support and would definitely recommend her to anyone going through a similar situation. Thank you, Nicola!
August 21, 2026
Reply from National Accident Law
Hi there,
We really appreciate the time you have taken to write us a review.
Nicola will be so happy to see your comments and we've passed them onto her and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
Everything was explained if I did not…
Everything was explained if I did not understand some of the terms they were explained in detail.
August 21, 2026
Unprompted review
Reply from National Accident Law
Good morning,
Thank you for taking the time to leave your review.
I'm so glad to hear you had a great experience with National Accident Law. We strive for excellence in our customer service and it's fantastic that we were able to deliver this for you.
I'll pass your kind words onto Kathryn.
Thank you again, we wish you all the best.
Kind Regards,
The Client Experience Team at National Accident Law
Josh was very easy to talk to and was…
Josh was very easy to talk to and was very pleasant to speak to to and it was easy to fill out all the information with Josh’s help
August 21, 2026
Reply from National Accident Law
Hi there - it's great to hear from you!
Feedback is important to us - thank you so much for taking the time to leave your review.
We're so glad to hear that you have been happy with the service you received from us, so far and will be sure to share your kind comments with Josh.
Kind regards,
The Client Experience Team at National Accident Law
Luke listened to me and assisted me…
Luke listened to me and assisted me with my claim.
August 20, 2026
Reply from National Accident Law
Good morning,
We really appreciate the time you have taken to write us a review.
Luke will be so happy to see your comments and we've passed them onto him and the manager of the team.
Thanks again, wishing you a lovely week ahead.
Kind Regards,
The Client Experience Team at National Accident Law
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