RoyalFortune Reviews 145

Avoid this website please. They have no problem taking your money. But when it comes to withdrawal you have to send document after document after stupid pictures with your id in front of a computer while the computer is logged into your account. It’s just ridiculous. This takes weeks to complete. And they always cancel your withdrawals starting the process again. It’s the worst gambling website I have ever come across. I made the mistake of reading the reviews after I’d already deposited

I am writing this update on April 17, 2025. I requested a large withdrawal on April 14 and expected it to be processed within 72 hours, as my smaller withdrawals have been in the past. However, the 72 hours have now passed, and I keep receiving emails from the KYC team stating that they are reviewing the other documents and will inform me soon. This situation seems to align with my previous experiences, where it became apparent that they are reluctant to process withdrawals. As a result, I have downgraded my review to one star!!!

*update now made 3 withdrawals all typically take 2 days to hit my bank. All have arrived with no problems*

*update paid out into my bank it did take 3 days as stated*

At the moment, I find myself in a state of uncertainty, sitting at a 50/50 chance regarding my situation. I have submitted all required documents, and the KYC team has confirmed my verification. After that, I proceeded to request a withdrawal; however, it remains pending. I have reached out several times for updates, but the responses have been quitepful. I plan to keep everyone informed once the three business days have passed without resolution. While some of the reviews I've seen from others are concerni vague and unhelng, I remain hopeful that I can prove those negative opinions wrong.

Here’s my story:
My account was fully verified **before** I even deposited any money, I have the email confirmation to prove it. After I made a deposit and placed some bets on football, I made a profit and tried to withdraw.

That’s when the games started.
The live chat agent told me I had to wager my deposit 3x before withdrawing. I did exactly that. Then, surprise surprise… they came up with something else. Suddenly, they claimed I "violated the terms" — but couldn’t tell me which terms or what I supposedly did wrong.

So basically, making a profit means breaking the rules to them.
If you win, they block your withdrawal and throw vague accusations at you.

STAY AWAY!

Worst site I have ever had the displeasure of putting money on
NEVER gives you a scatter feature unless you actually buy the free spins and then it pays 2 to 3 pounds. It's so blatantly rigged and they don't care about anyone or anything and are just dirty rat bastards. I hope they all get stage 4 cancer the cheating scum

3* for now as I’m new to the site. Is easy to navigate and place bets at decent odds and also casino games are decent. Have tried to withdraw a bit of money and still pending - live chat doesn’t work and can’t find email address so waiting to see if I have any problems withdrawing. So far, so good. However, reviews below aren’t filling me with much confidence. IF withdrawal process is smooth, will be my new main site to gamble. Will come back and edit once it’s processed.

Make two desposits on 20 took three deposits of 20 but just credit two payment on live chat to them and they said need screenshot send them the names of the payments as I can't screenshot they knock me of this site is fraud so they stole money of my account

This company is been investigated in multiple country's will not pay your winnings out

Avoid this website like the plague.
Only approve your KYC verification once no money in your account.
Then take 3 days to approve a withdrawal.
This website should not be allowed to corporate and needs taking down with immediate effect. A bunch of utter scammers and I want every single penny of my money back or I will take it further…

Stopped replying to emails my account was accessed by a family member using my credit card to gamble. Asked for a refund no response. Please can I have the details of your Regulator to escalate this matter.

Please may I have the details of your regulator as I am not satisfied with the response you provided.

UserID - rojoseph14
COMPLETE FRAUD OPERATION - AVOID AT ALL COSTS

I have NEVER encountered a more blatant scam in my life. This is not just bad business practice—it’s straight-up criminal behavior designed to drain your money and drag you through an endless loop of lies.

Let me break down EXACTLY how these fraudsters operate:

Deposits – They’ll snatch your money immediately without a second thought, no checks, no verifications—nothing. The second you try to withdraw, the nightmare begins.

Withdrawals –

Step 1: They’ll cancel your withdrawal repeatedly without explanation.
Step 2: You contact their so-called KYC team. Suddenly, they’ll demand every document under the sun—Proof of ID, proof of deposit, the kitchen sink.
Step 3: You comply.
Step 4: Now they move the goalposts—requesting letters from banks, selfies with passports + laptops, and rejecting them over and over again with bogus excuses.
Step 5: Once that’s exhausted, they escalate to demanding tax returns, and now apostilled utility bills—which is completely irrelevant, unheard of, and downright extortionate. Why? Because they’re betting you’ll give up.

Understand this: THEY HAVE ZERO INTENTION OF RETURNING YOUR MONEY. They are playing for time, stalling endlessly, and inventing reasons to hold your funds hostage.

THIS IS FRAUD. PLAIN AND SIMPLE.

This is your FINAL WARNING: If my winnings are not payed immediately, I will not only escalate this, I will make it my personal mission to see this operation SHUT DOWN permanently.

As a qualified lawyer with deep connections in regulatory bodies, legal networks, and consumer protection agencies, I will not hesitate to:

Launch formal complaints to all relevant financial authorities, regulatory agencies, and watchdogs.
Pursue criminal fraud investigations against the individuals behind this.
Coordinate a collective lawsuit (GLO/CPO). I have already begun reaching out to other victims. I will handle this pro bono to ensure this scam operation is buried for good.
You’ve messed with the wrong person.

If you payout immediately, I might consider revising this review. Otherwise, I guarantee, you will be exposed and dismantled.

To others reading this: Get in touch. Together, we’ll take them down.

Absolute shocking company. My brother has had a gambling addiction for a number of years and we helped him with therapy and registered with gamstop. Recently he relapsed and was able to open an account with this site as they are not licences under UK laws so are not part of gamstop. I tried to speak to them via chat as there is no other option and was told the account would be closed which kicked me out of the chat and now I can’t chat with them. I was told they are not registered with gamstop as they can spot people with gambling addictions. Does spending over £600 over a few days not stand out as someone with a gambling addiction? I am going to attempt to get this site closed down by raising this with my local MP.

UPDATE 20/03/25- you haven’t asked me for any details so how could you check. If you replied to my emails I would provide you with the information you need

For now it's 3 stars. Deposited about a hundred of so over the last few days and I have managed to get my balance up to 1K almost every time which compared to other sites seems impossible. but my issue is Kyc at the moment I don't really wanna deposit again until Kyc confirms my account no point in depositing if I can't withdraw. I'll update my review if I manage to withdraw successfully after Kyc verify my account

I won 1000 pounds but the verification team kept asking me for more and more stuff. 2 weeks later they asked for me with a selfie with the laptop in the background which was awkward to do but then they rejected it saying the resolution isn't good enough. The roulette works in a way whereby it allows you to stake money but if your number comes in......it can just reject the bet, meaning you never even staked anything. But if your numbers don't come in.......it takes the money. Can you see where I'm going with this????? Honestly stay well clear. Even if your really lucky...you won't even win 🤣

ABSOLUTE SCAM SITE !
You place a deposit they match it with a bonus but if you decide you don t want to continue they disable withdrawals until you've used up your money that you wanted back ..use their bonus and wagered it to 3300 euros with their bonus before they enable withdrawals ! So basically it's nearly impossible to win until you realise they've stolen your Initial deposit without a miracle!

No welcome email either ..look forward to the lying template reply like most of the responses on here !

DO NOT USE!

Edit: Wow now saying I'm a fake person .. absolute disgrace!

Have been a regular customer and not had many issues until yesterday, made 2 X £20 deposits. On both occasions the funds have been deducted from my account but showing as transaction failed on my national net account. My bank transactions showing today that both transactions completed and bank saying contact merchant.

National bet support don’t want to help and say it’s your banks problem. Clearly it’s not given the number of similar reviews. It’s the system national bet are using to process deposits.

Will be seeking advice to take this further as they are clearly scamming many others with very little support to resolve the situation.

** And there it is below, response as expected ** the funds have left my bank and completed but national bet not applying them to my account, I have much more confidence in the integrity of my bank and not national bet as per there response below.

Have made a deposit but it doesnt arrive on the website, went thru with my card. thank god It wasn't a big one, I'll try chilistakes next time I heard they don't have any problems with deposits

Deposited money and it says failed, yet the money has left my bank account. Can’t find any contact details on their site and live chat doesn’t allow me access to contact anybody.

Dear All,

Be very careful!
You make a deposit that looks like a "failed" deposit in their system, which is not true. The money has been taken normally but they keep telling you to contact your bank as it is their fault!
Chat support and KYC team not supportive and really awful, so long reply!

BE AWARE!

Not allowing me to withdraw my winnings and won’t answer my KYC email

DO NOT use this site.

Took over a week to verify my account. Then made a withdrawal, waited 4 days and received an email from them to say they had cancelled my withdrawal request and quoted -

“According to our service terms, in order to submit a new withdrawal request, you must first complete a rollover of your deposit amount at normal odds, three times”

Don’t see this anywhere in the terms and conditions that state this and they are refusing to pay out my money. Scam.