Nationalbitcoinatm Reviews 21

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Avoid National bitcoin ATMs because they will take your money and not credit your wallet and if you email them, you’ll get automatic reply. It’s been over one week now I have not got my coin in my wal... See more

Rated 1 out of 5 stars

100% scam purchased $500 in Bitcoin$2160per coin) explorer shows 2018 paper wallet was 0 Bitcoin. / 5 years later there's support and they sent a bogus block chair screenshot for $20, complete fra... See more

Company replied

Rated 1 out of 5 stars

I’ve been sending email to their support for the past 4days no response whatsoever! Bought bitcoin at the atm machine since Saturday up until now I haven’t received anything! They gave me receipt but... See more

Rated 1 out of 5 stars

I have never experienced something like this in my life, I am supposed to get my Bitcoin in minutes I have not gotten the Bitcoin I bought from them in over 3 weeks. I have been calling, they have bee... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Don't wait 3-5 days to receive your Bitcoin. Visit a nearby National Bitcoin ATM to buy Bitcoin in person with cash and receive it instantly!


Contact info

You should know

1.6

Bad

TrustScore 1.5 out of 5

21 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Your company is a scam

Your company is a scam . I have receipt and over $10k btc didn't shown up till now

It's been 10 business days , I did all the necessary things I was told to do , source of funds and all .. release my coin now

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

The ATM took my money

The ATM took my money, gave me a receipt and did not send me the coin.

I put in a support ticket and they had me create a new wallet in Exodus and send them that wallet information.

After doing so, a day later the are asking for my wallet information AGAIN.

THIS PLACE IS A SCAM AND THEY PLAY GAMES WITH YOU.

Had I known these pieces of crap would confiscate my money, I'd of used a bank ACH withdrawal which would have been free and much faster.

Instead, I payed an exorbitant amount to wind up having my money stolen (at least temporarily) and them playing games with me.

You'd think after a screw up like this they'd be on it working hard to fix it. Nope, they just ignore their emails then request the same information the customer already sent them and take their sweet time doing it.

They are so relaxed about screwing you over, too. They literally couldn't care less the consequences of what they are doing to you...

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been sending email to their…

I’ve been sending email to their support for the past 4days no response whatsoever! Bought bitcoin at the atm machine since Saturday up until now I haven’t received anything! They gave me receipt but my bitcoin didn’t come in! Tell me what the hell is happening do we need to sue this company cus I’m so frustrated! I need my bitcoin now! Someone better reply to me now!

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

The ATM Company In Los Angeles CA is…

The ATM Company In Los Angeles CA is Ran By Micheal which a scammer HE stole my money and did not return our ATM and Even BLOCKED US The ATM Company Which is Located in Los Angeles CA has a spoof answering service and hides the atm company which has no domain name no address or any information the good news is they do have connections to Transnational ATM and Bank hopefully posting there reviews all over the internet might assist in getting my stolen products back from The ATM COMPANY All Ran By Michael Phone 424-293-9892

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January 4, 2025
Unprompted review
Rated 1 out of 5 stars

BEAWRE THEY ARE SCAMMERS.

On Oct 19th, 2024 I had reached out to their cupport team in regards to 2 transactions that never were recived. I was told it can take upto 14 days from the day I had reached out to them and to this day I have been given a runaround. They have been telling me their developers are working on transferring my funds and it's now been over 1 month. STAY AWAY FROM THESE PEOPLE THEY ARE SCAMMERS. THEY CHARGE YOU 20 TIMES HIGER THEN THE VALUE OF BITCOIN. I NEED MY MONEY AND I WILL NOT STOP UNTILL I HAVE RECIVED IT.

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

I sent bitcoin to my wallet

I sent bitcoin to my wallet, I am yet to receive it, is this a scam? It’s been more than 6 hours already. What is going on with this national bitcoin machines. Please I need my bitcoin.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid National bitcoin ATMs because…

Avoid National bitcoin ATMs because they will take your money and not credit your wallet and if you email them, you’ll get automatic reply. It’s been over one week now I have not got my coin in my wallet even though they kept telling me to monitor my wallet. EVERYONE BE CAREFUL, they are doing it intentionally. Don’t use their machine ever again.

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

Exchange rate 25%

Exchange rate 25%. And they will only tell you on the receipt. Evil. Do not trust these clowns.

December 1, 2023
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi there, thanks for writing in! If you are experiencing an issue with a transaction, please reach out to help@nationalbitcoinatm.com. Our dedicated support team will be happy to assist with any issue you may be experiencing.

Thanks,

The National Bitcoin ATM Team

Rated 1 out of 5 stars

They up the exchange rate more than 25%…

They up the exchange rate more than 25% which is unfathomable. Guarantee they only prey on fist time customers cause nobody in their right mind would ever use their service again.

September 11, 2023
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi Donald, we're sorry to hear about your negative experience! It looks like your issue has to do with transaction fees, which we're happy to work with you on! We want to make sure that you are 100% satisfied with your transaction no matter what. That said we were unable to locate any contact information based on your name in our support system. If you can, please write in to help@nationalbitcoinatm.com and our support staff will reach out to you immediately. Make sure to include your phone number and transaction ID (located on your receipt) so we can lookup your account properly. We look forward to assisting you and getting your situation resolved.

Thanks,
The National Bitcoin ATM Team

Rated 1 out of 5 stars

i can only give them 1 star and say…

i can only give them 1 star and say lesson learned I did a deposit of 80 dollars was then told I would get 62 that is fine 18 dollar fee is fine my issue is its been 12 hours and still no bitcoin. I was told network is a little slow what the heck am I paying 18 dollars for then.

June 16, 2023
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi Sara, we're sorry to hear about your negative experience! It looks like your issue has to do with transaction fees, which we're happy to work with you on! We want to make sure that you are 100% satisfied with your transaction no matter what. That said we were unable to locate any contact information based on your name in our support system. If you can, please write in to help@nationalbitcoinatm.com and our support staff will reach out to you immediately. Make sure to include your phone number and transaction ID (located on your receipt) so we can lookup your account properly. We look forward to assisting you and getting your situation resolved.

Thanks,
The National Bitcoin ATM Team

Rated 1 out of 5 stars

100% scam

100% scam purchased $500 in Bitcoin$2160per coin) explorer shows 2018 paper wallet was 0 Bitcoin. / 5 years later there's support and they sent a bogus block chair screenshot for $20, complete fraud, camera surveillance and phone videos back up every $20 Bill going into the machine.

February 9, 2023
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi there, thanks for writing in! If you are experiencing an issue with a transaction, please reach out to help@nationalbitcoinatm.com. Our dedicated support team will be happy to assist with any issue you may be experiencing.

Thanks,

The National Bitcoin ATM Team

Rated 1 out of 5 stars

$9,000 bitcoins and you guys claim it…

$9,000 bitcoins and you guys claim it went to my wallet. Which it never did. I’m going to the police for this. I have your machine location and the machine is still there.

December 21, 2022
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi Conrad, we're sorry to hear that you weren't 100% satisfied! If there's anything we can do to improve your experience, please write in to help@nationalbitcoinatm.com and our support staff will reach out to you immediately.
Make sure to include your phone number and transaction ID (located on your receipt) so we can locate your account. We look forward to assisting you and getting your situation resolved.

Thanks,

The National Bitcoin ATM Team

Rated 1 out of 5 stars

Stole l my money

I blew it and didn't see these reviews stay away complete scam stole all my money

October 15, 2022
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi Mike, we're sorry to hear that you weren't 100% satisfied! If there's anything we can do to improve your experience, please write in to help@nationalbitcoinatm.com and our support staff will reach out to you immediately.
Make sure to include your phone number and transaction ID (located on your receipt) so we can locate your account. We look forward to assisting you and getting your situation resolved.

Thanks,

The National Bitcoin ATM Team

Rated 1 out of 5 stars

Very big scam

Very big scam. They have a standard wallet on the Atm. Do not buy from them. BIG SCAM

September 4, 2022
Unprompted review
Rated 1 out of 5 stars

They are scam

They are scam, never transact with them. Hey bought bitcoin for over a month now and I am yet to receive my bitcoin in my wallet. Don’t transact with them. They have the worst service ever.

June 30, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy Bitcoin from them

I have never experienced something like this in my life, I am supposed to get my Bitcoin in minutes I have not gotten the Bitcoin I bought from them in over 3 weeks. I have been calling, they have been telling me they are working on it till this moment, nothing have been done about it I am just tired. Don’t buy Bitcoin from them, they will make you suffer.

June 30, 2021
Unprompted review
Nationalbitcoinatm logo

Reply from Nationalbitcoinatm

Hi Andrea, we're sorry to hear that you weren't 100% satisfied! If there's anything we can do to improve your experience, please write in to help@nationalbitcoinatm.com and our support staff will reach out to you immediately.
Make sure to include your phone number and transaction ID (located on your receipt) so we can locate your account. We look forward to assisting you and getting your situation resolved.

Thanks,

The National Bitcoin ATM Team

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