The first feeling on site was by the time that it had everything i wanted to gamble at, over the time there are some own quircks to understand. One of them being a need to wager 3 times the dep... See more
Company replied
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Based on reviews, created with AI
National Casino brings the elegance of world-class gambling to your screen, featuring an extensive collection of online casino games and live dealer experiences. Dive into a realm of excitement and luxury, where every spin could be a win.
Replied to 38% of negative reviews
Typically takes over 1 month to reply
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Stay away!
The same as dragon spins and their other sister sites. No problem until you try and verify your docs. Happy to let you deposit but won't pay out. Total scamming site
I played in national casino a lot. payments were so fast and satisfying.
But live chat is terrible, and support manager is not responding.
I was playing in a slot machine, there was $170,and i was betting $4,then once my balance jumped to $70!!!!!
I asked them what happened, where is my balance gone. no responding. so there is no securtiy for your money there.
i decided to self exclude, but no answer. no bodyis there.
Please close my account, and let me go

Reply from nationalcasino.com
The customer service team are best.They always ensure your questions are answered promptly and efficiently.

Reply from nationalcasino.com
Winning makes my visit to the casino exciting.
My VIP Manager Colin has always been very helpful as well as the whole team at National.
Thank you.

Reply from nationalcasino.com
Casino is very easy to navigate running smooth what is what i am lookong for. Support is very friendly fast with answers and solutions. With cashouts there are no problems they are fast and secure.
Thanks to national casino team.

Reply from nationalcasino.com
great online casino no problems with payouts like other sites

Reply from nationalcasino.com
I won $2200.00+ on their site but after stopping playing for a few hours then returning to play my account balance had dropped back to what i had started playing with that day! When I queried this i had to verify all my details which I did then i had to request my gaming history which had several inconsistencies and didn’t show my winnings, showed that i had been playing when in fact I hadn’t and didn’t match the gaming history on the site!!! Definitely not a legit site. After getting nowhere with nationalcasino support it’s been made apparent that to prove i won on their site i need to produce a screenshot of my win…! Which i didnt take as i didnt think i would be ripped off! How dodgy is that!
Now that you have replied to me on here i must inform you that i verified all my details id and bank account and deposits which you only asked for after i ask why you took my winnings and your support team supplied me with altered and incomplete records but tried telling me different then said they had conducted an exhaustive review of my claim and that they would no longer investigate the issue!! So it’s pretty clear that because I had no screenshot of my win you stole my winnings and altered my history to suit! So much for ethical conduct ! Why all of a sudden was my account questioned .Which i verified because I was under the impression that is why the money was taken but once i satisfied all your requests all of a sudden ithere was no winnings because you knew I didn’t have a screenshot of it!!! That is disgraceful behaviour!!!

Reply from nationalcasino.com
heaps of games to play. good help i just wish bank withdrawals where nice and quick like they used to be

Reply from nationalcasino.com
Good support from you guy. When get importan day like birthday or chirstmas alway got something good from you

Reply from nationalcasino.com
Dumped hundreds and hundreds of dollars, frustrated and broke. Close my account , sorry not sorry.

Reply from nationalcasino.com
The withdrawal process is fast and easy. Customer service is responsive and games are awesome. 10/10

Reply from nationalcasino.com
I've only played with them for 6 months or so but they have impressed me in what I was looking for in a new casino.
I wanted to feel appreciated like we should if we have a solid deposit history.
I had an account at every casino rewards casino and I dont want to think about how many deposits I made,thousands I spent, got up to top tier diamond status and couldn't squeeze 1$ credit from them after a bad day. They kept making me feel like they didn't care so I quit all sites.
Went to jackpotcity and all the sister sites and my experience was much better but still felt like there has to be better. It took like 4 days or so to get my withdrawals and their top tier you dont really get anything extra.
National casino drew me in cause I wanted to start to withdraw into crypto.
Since then
I have been impressed with how fast the withdrawals are crypto and etransfer.
I have been impressed with how many games I never knew were out there. Been playing hacksaw, no limit, pear studio games lately but they got like thousands of games.
Most importantly I have been quite impressed with feeling like my money spent is appreciated. Ive made a lot of deposits and ive been given some good bonuses.
And their support seems to be a lot nicer than CR and doesn't take an hour on hold like JC.
So ill give them a 5 star review for now cause I can't think of anything to complain about yet.
Cheers
-J

Reply from nationalcasino.com
I had a very positive experience with this casino and I must appreciate their fair approach. I played with bonus funds, where I unfortunately overlooked one of the conditions – namely the maximum allowed bet amount. While playing, I managed to win a significant amount, including the jackpot, and objectively speaking, the casino would have every right not to pay out the winnings due to the violation of the bonus conditions.
Nevertheless, they behaved completely correctly and paid out my winnings. In my opinion, this is clear evidence that they care about the players and are not looking for excuses to avoid paying out. Communication was fine and the whole process went without unnecessary complications.
Hats off to me and I definitely recommend the casino – fairness and helpfulness are really rare these days.

Reply from nationalcasino.com
Earn your way to victory. Every time you reach a new level in our VIP program, you will immediately receive a reward. On top of that, you will receive a preferential exchange rate. Play on to receive valuable free spins and cash rewards!

Reply from nationalcasino.com
Do not use this platform.
Refused to pay out a turned over bonus despite the site allowing continued play.
Site claimed I was in breach of their rules. Asked multiple times for communication to cease from them, for my account to be closed and details removed from their database.
Despite these multiple requests for account closure, I continued to receive nonsensical communication asking me to continue to use the site.
My experience leads me to believe this company is operating in a predatory, incompetent and nefarious manner.
0/10. Would not recommend.

Reply from nationalcasino.com
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