National Homebuyers Reviews 

802
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Elizabeth was a pleasure to work with throughout. When we hit a snag with the process she helped us throughout. We got well below market value but we knew beforehand, what we were signing up for to gu... See more

Rated 5 out of 5 stars

As a contractor I dealt with Victoria and was asked to complete gas work on a property under sale though this company. I can say they were easy to deal with and super efficient on communication an... See more

Rated 1 out of 5 stars

I asked this company (with a view to using them) where is your evidence of the ‘excellent’ google reviews as claimed on your website. I’m still waiting over a week later …. 12/9/26 - still waiti... See more

Rated 5 out of 5 stars

Very good customer service. Spoke to leila who explained everything and answered all my questions. Very friendly and polite. Excellent.

Company details

  1. Property Investment

Written by the company

National Homebuyers are the UK’s largest national property purchasing company and have been helping to solve the UK’s property problems for over 20 years. National Homebuyers is the UK’s leading property buyer, assisting thousands of people by offering the highest level of customer service and specialising in helping all clients by having vast cash sums available to purchase any property in any area of the UK, regardless of condition or location, and we GUARANTEE to say YES. Our fast cash offers are calculated on an individual basis and we never use a set percentage or average for an area. This ensures every client receives the very best personalised offer possible for their home. If you are looking to sell your house fast, for whatever reason, then we can help. Our team of property experts are always on hand to assist and share their expertise with you, to provide a cash offer and help you achieve your aim of selling your house fast in a time scale that suits you. So if you want to sell your house fast then give us a call and get your cash offer now on 08000 443 911.


Contact info

3.9

Great

TrustScore 4 out of 5

802 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(802)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a very good conversation today…

I had a very good conversation today with Guy at National Homebuyers with regards to buying my property.From our conversation I felt we could possibly come to a good transaction as this is a different way of selling.

March 3, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Mick

Thank you for the 5* review regarding our services's Guy will be pleased!

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

It was very easy to complete the…

It was very easy to complete the initial form to start a conversation about the process. Sophie contacted me very promptly the next working day and was extremely helpful and informative. I really appreciate her openness and the support she offered in helping me make a decision about the right way forward

March 3, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Sarah

We really appreciate the kind and positive 5* review. Sophie is a real asset to us and we will make sure she is personally recognized!

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Malow - Good Experience

Malow was very friendly, professional, knowledgable and efficient thank you. I look forward to my call later today

February 27, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Lisa

Thank very much for the 5* review and we will certainly make sure Malo is rewarded for his hard work.

From all the team at National Homebuyers

Rated 5 out of 5 stars

I can’t thank the team enough for a…

I can’t thank the team enough for a quick sale

February 25, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Michael

It as a pleasure dealing with you and your family, congratulations on your new home. We are please were able to assist you in the purchase!

From all the team at National Homebuyers

Rated 5 out of 5 stars

Fantastic service

Had a great chat with Guy who was very clear and helped me understand their service. It is great for someone who may want to offload a property quickly. Don’t be fooled by the negative reviews on can only imagine they are people who expected who are too close minded to understand that this is still a business and not a charity!

February 24, 2025
Unprompted review
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Reply from National Homebuyers

Hi Jimmy

Thank you for taking the time to leave a positive review, we all really appreciate these ones!

From all the team at National Homebuyers

Rated 3 out of 5 stars

You will be be offered undervalue sales price

I received a letter through the post as I am looking to sell my home. They must have seen the sale through the various differant housing selling websites.

I called them up and they were straight to the point. No hidden agenda other than to give you a cash sale price.

There business model has to make money therefore you will never get the actual price of your home however if you need quick cash, it could work for you.

My home is valued in excess of £125K were as they offered me between £100-105k.

If you go with this company, you will have to accept that you will sell at a loss, but everyones situation is differant and it might be what you need.

February 20, 2025
Unprompted review
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Reply from National Homebuyers

Hi William Evans

Thank you for the honest review we appreciate the contents as we always say we are not the service for everyone, but when it works it's a ideal way to sell a property at your time scale with a guaranteed date to complete.

Thank you again and we wish you the best of luck with the sale of your property

From all the team at National Homebuyers

Rated 5 out of 5 stars

Spoke to Guy very straight talking

Spoke to Guy very straight talking
Look forward to dealing with him in the future
Tim

February 19, 2025
Unprompted review
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Reply from National Homebuyers

Hi Tim

Guy will really appreciate another 5* review!

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Guy was very helpful to letting me…

Guy was very helpful to letting me understand how the company works. I look forward to selling my house to National homebuyers

February 18, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Jason

Thanks for your comments regarding the service you received from Guy. He really is proving to be a valuable asset to the company!

Thank you from all the team at National Homebuyers

Rated 5 out of 5 stars

Great option for people who want to get…

Great option for people who want to get their home sold quick! I spoke to guy and he was very informative and walked me straight through the process.

February 13, 2025
Unprompted review
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Reply from National Homebuyers

Hi An Rita Pinto

Really pleased you were happy with our service and thanks for the 5* review

From all the team at National Homebuyers

Rated 5 out of 5 stars

24h quote thanks to Guy and Sophie

Very good to talk to Guy & Sophie, proficient curteous and professional
Received a quote within 24h 👏

February 13, 2025
Unprompted review
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Reply from National Homebuyers

Hi Ms Duverge

We really appreciate the feedback regarding Sophie and Guy, we will make sure they are all personally recognized for this!

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Guy was most helpful

Guy was most helpful, explaining the company’s position and approach. Definitely food for thought.

February 13, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi AT

We all really appreciate the 5* review! As will Guy

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Guy was very informative regarding the…

Guy was very informative regarding the process. I shall be very interested in pursuing this in the future.

February 12, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Jane

Thank you for the positive 1* review and will make sure Guy is personally recognized

From all the team at National Homebuyers

Rated 1 out of 5 stars

"we buy any car" but for homes...

We received the letter and thought this is "we buy any car" but for homes, but worth a call. Sadly, I was right!
Our home is valued at £375-£395k, and the said they'd offer £300-£319k!
You have been warned!

February 11, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Tony

Thank you for the review, we take all reviews very seriously and we have managed to listen to the call you had with a member of our purchasing team and the figure quoted was a very approximate figure and does depend heavily on condition and location of the property, we did then ask if you would like for us to carry out a valuation and provide a formal offer to purchase which you declined, we can only provide an accurate offer to purchase when we have carried out this process. we do always state on initial phone calls that the service we offer is not for everyone and that we are unable to offer market prices due to the extra burden of increased stamp duty, solicitors, surveys etc, however we do everything we can to offer the highest possible price for each and every property that we are offered.

Obviously we do wish you the best of luck with your sale on the open market and of course if your situation changes we would be delighted to assist you in the future.

Thank you from all the team at National Homebuyers

Rated 5 out of 5 stars

Great experience.Malo extremely…

Great experience.Malo extremely knowledgeable and helpful.

February 6, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Richard

Thank you for the 5* review regarding your customer experience with Malo, its great to hear and we will make sure he is personally recognized.

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Guy was very informative and very…

Guy was very informative and very polite on the phone what and what could not be done for the house I have let Elgin know I was very happy with the experience I had on the phone And the information I received

February 6, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Margaret

Thank you so much for leaving us a 5* review and we will defiantly make sure Guy is personally recognized for his part!

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Spoken with Guy regarding selling my…

Spoken with Guy regarding selling my property, very professional and courteous, would recommend!

February 3, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi James

Thank you for taking the time to leave us a 5* review. Guy will be really pleased!

Thanks from all the team at National Homebuyers

Rated 5 out of 5 stars

Just a pleasant and helpful attitude…

Just a pleasant and helpful attitude from the person who called, Sophie. I was quite stressed out before the call and i felt better afterwards.

January 31, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi Ralph

Thank you for the 5* review, and we are pleased it's for Sophie as she is the newest member of the team and will get lots more we hope!

From all the team at National Homebuyers

Rated 5 out of 5 stars

10 Star

phoned up today can’t lie wasn’t a bad idea, spoke to malo. he explained what national homebuyers, wasn’t of interest at the moment, but would definitely call in the furrier.

January 30, 2025
Unprompted review
National Homebuyers logo

Reply from National Homebuyers

Hi R Etherton

Thank you for the 5* review, we will make sure Malo is personally recognized!

Thanks from all the team at National Homebuyers

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