National Power & Gas  Reviews 52

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Neil Shepherd, Account Manager bas been excellent. He has been efficient and professional throughout our communication. Even after (reasons not either my own or Neil's doing) we could not complete on... See more

Rated 5 out of 5 stars

Neil contacted us to see whether he could reduce our utilities bill at our office. Once we supplied the information to him he sourced various options for us to choose. The savings were quite considera... See more

Rated 5 out of 5 stars

I contacted Neil after a colleague forwarded me his details, and I’m so glad I did. I sent over our bill information out of office hours, and by first thing the next morning he had a quote ready for... See more

Rated 5 out of 5 stars

V. quick response - an issue cropped up due to the fact the switch was being done for a non trading company but they quickly providing an alternative solution, so overall very happy with the service a... See more

Company details

  1. Energy Supplier

Written by the company

We use our relationship with all of the UK energy suppliers to offer our business customers lower gas and electricity rates. We work with every type of business from small high street retailers, large manufacturers and Premier League Football Clubs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Neil Shepherd

Neil Shepherd, Account Manager bas been excellent. He has been efficient and professional throughout our communication. Even after (reasons not either my own or Neil's doing) we could not complete on a deal, Neil has continued to offer support and professional direction to me. He's very personable and I feel genuinely wanted to help me. I will absolutely work with Neil again.

April 21, 2026
Rated 5 out of 5 stars

Excellent Service

V. quick response - an issue cropped up due to the fact the switch was being done for a non trading company but they quickly providing an alternative solution, so overall very happy with the service and would recommend.

February 20, 2026
Rated 5 out of 5 stars

Neil contacted us to see whether he…

Neil contacted us to see whether he could reduce our utilities bill at our office. Once we supplied the information to him he sourced various options for us to choose. The savings were quite considerable with our electric, not so much for the gas, but either way savings were made. There were no hard sell or multiple calls it was handled via email. Very professional. Thank you.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient & Reliable Support

I contacted Neil after a colleague forwarded me his details, and I’m so glad I did. I sent over our bill information out of office hours, and by first thing the next morning he had a quote ready for me. Every question I had was answered within 15 minutes, and he clearly explained which option would work best for us.
In less than 48 hours the full contract was processed and we’d been given a start date. Quick, efficient, and he got us off the hefty temporary rate we were stuck on in no time at all. Excellent service from start to finish.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Neil has been a breath of fresh air

Working with Neil has been a breath of fresh air. He provides a truly personal, hands-on service always approachable, attentive, and genuinely invested in making us savings. It’s rare to find someone who blends professionalism with such a human touch. Highly recommended.

January 21, 2026
Rated 5 out of 5 stars

Prices I asked for from National Power…

Prices I asked for from National Power and Gas were provided with no obligations to accept. Due to my own delays I requested updated prices approximately 3 times and this was never a problem and communication was good. Price were competitive.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Found us competitive pricing and offering advice on which was the best package for us.

Arx Apparel and PPE
Breakwells Coatings and Paints

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Neil was very efficient in getting me the information and then the process of implementing the change went very smoothly. We will definitely use them again in the future!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

unlawful emails

There is another comment re spam emails. This is even more serious. Not only are they apparently sending unwanted emails to individuals, they are apparently not complying with the disclosure requirements of The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015. Not only does this render the company and the individual sender liable to a fine, but it also means that a judge may order that they cannot pursue or defend a claim in the courts that relies on these emails as evidence.

November 6, 2025
Unprompted review
National Power & Gas  logo

Reply from National Power & Gas

Hello,

Thankyou for your review, we are disappointed in the experience you have reported.

If you can provide your email address under the reference 0067YY to hello@nationalpowerand gas.co.uk we will remove it from our systems.

Best regards,

Compliance & Communications Team
National Power & Gas UK

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