National Windscreens - Hull Reviews 

530
TrustScore 4.5 out of 5

4.7

Unit 7, Sidings Court, HU4 7DY Hull, East Riding of Yorkshire, GB


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Rated 5 out of 5 stars

New windscreen fitted, under car insurance policy, and calibrated in the timescale given to me before appointment. One small issue once car collected, took it straight back and all sorted. Adam dealt... See more

Company replied

Rated 5 out of 5 stars

The technician was friendly and ok knowledgeable. I purchased some widescreen wipers at the same time and they were incorrect for my car which he explained and I got refund with in few days. It took l... See more

Company replied

Rated 5 out of 5 stars

I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend this company enough, Top service by Adam at the Hull branch thank you for squeezing us in at short notice. Very happy with the quality of work, Top set of Lads

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Glass Shop
  3. Auto Repair Shop

About National Windscreens - Hull

Written by the company

We are here to help.

National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.

Treating Customers Fairly

Protecting the interests of our customers at every stage.

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.

Contact Centre Employees

Putting safety first

Our promise to customers

We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.

ADAS Car

National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.

Contact us

National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.

We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.

We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.

National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.


Contact info

  • Unit 7, Sidings Court, HU4 7DY, Hull, East Riding of Yorkshire, United Kingdom

  • 01482-910-048

4.7

Excellent

TrustScore 4.5 out of 5

530 reviews

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4.7

All reviews

(530)

22,274 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Arrived when expected called before arrival didn’t take long at all to repair crack. Matt was brilliant

December 13, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

We're so glad to hear that you had a positive experience. We appreciate your kind words about Matt's service.

Rated 5 out of 5 stars

Friendly and efficient.

Friendly and efficient.

December 18, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

Rated 5 out of 5 stars

The service was prompt and efficient

The service was prompt and efficient. Adam (the technician) was friendly and helpful.

December 7, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Thank you for your kind words! We are thrilled to hear that you were pleased with the service and found the technician to be friendly and helpful. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Great service

Great service given by Gos. Work done to a high standard. Friendly, professional.

December 7, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Thank you for your kind words! We are delighted to hear that you were pleased with the service and the work done. We appreciate your feedback and are committed to providing the best possible experience for our customers.

Rated 5 out of 5 stars

Very user friendly and slick service…

Very user friendly and slick service with good customer service

December 6, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Thank you for your kind words. We're so glad you found our service user-friendly and enjoyable. We appreciate your feedback.

Rated 5 out of 5 stars

Windscreen replacement success!

The guys did the job carefully and swiftly. No problems!

November 22, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

We appreciate your kind words and are glad to hear you were happy with the service.

Rated 5 out of 5 stars

Speed and efficiency of the work

Speed and efficiency of the work. Very polite, and helpful.

November 19, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

We appreciate your kind words and are glad to hear that you were satisfied with the speed, efficiency, and politeness of our service.

Rated 5 out of 5 stars

Fast and effective

Fast and effective. Arrived on time and professional.

November 8, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad we met your expectations.

Rated 5 out of 5 stars

Fast

Fast, reliable service, good aftercare advise.
Helpful technician.

November 12, 2024
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Reply from National Windscreens - Hull

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service and technician. We appreciate your feedback and will continue to strive for excellence.

Rated 5 out of 5 stars

The repair was booked easily and repair…

The repair was booked easily and repair carried out by a friendly operative who appeared on time.

November 7, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Thank you for taking the time to share your positive experience. We're glad to hear that you found our booking process easy and that the repair was carried out to your satisfaction. We appreciate your feedback.

Rated 5 out of 5 stars

Matt was brilliant efficient…

Matt was brilliant efficient professional knowledgable and very good at his job thankyou so much

November 5, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

We're thrilled to hear about your positive experience. It's wonderful to know that you were impressed with the professionalism and expertise provided. We're committed to delivering exceptional service and appreciate your kind words.

Rated 5 out of 5 stars

Quick and easy!

It was super quick and very convenient, had both of my windows replaced just over one hour. It was really nice to have a good experience after having both of my windows smashed from vandalism.

October 30, 2024
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Reply from National Windscreens - Hull

We're so glad to hear you had a positive experience with our service. We understand how frustrating it can be to deal with vandalism, and we're happy that we were able to help you get your windows replaced quickly and conveniently.

Rated 5 out of 5 stars

Professional Glass Repair

Straightforward and easy booking process.

October 30, 2024
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Reply from National Windscreens - Hull

Thank you for taking the time to share your positive feedback. We're glad you found the booking process straightforward and easy.

Rated 5 out of 5 stars

Great service

Great service. Replacement screen was fitted quickly and less than half the price than another leading firm

October 30, 2024
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Reply from National Windscreens - Hull

We're thrilled to hear about your positive experience! It's wonderful to know you were happy with the quick service and competitive pricing. We strive to provide excellent service and value to all our customers.

Rated 5 out of 5 stars

The staff were very professional and…

The staff were very professional and polite

October 22, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

Rated 5 out of 5 stars

So professional. Highly recommended.…

Took the worry and any personal effort away from me. Hull team ‘fantastic’ in all respects. Polite helpful, clear, tidy and respectful. Sincere thanks Alan

October 22, 2024
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Reply from National Windscreens - Hull

We're so glad to hear that you had a positive experience. It's wonderful to know our team was able to make your experience as stress-free as possible. We appreciate your kind words and will share your feedback with the team.

Rated 5 out of 5 stars

Great

Quick, clean and punctual service.

October 15, 2024
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Reply from National Windscreens - Hull

Thank you for taking the time to share your positive experience. We are glad to hear that you found our service quick, clean, and punctual.

Rated 5 out of 5 stars

Technician was really good

Technician was really good

October 10, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Hi,

Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.

Kind regards, National Windscreens

Rated 5 out of 5 stars
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Hi,

Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.

Kind regards, National Windscreens

Rated 5 out of 5 stars

Brilliant service!

Very helpful and very quick service. Couldn’t fault them at all

October 9, 2024
National Windscreens - Hull logo

Reply from National Windscreens - Hull

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

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