New windscreen fitted, under car insurance policy, and calibrated in the timescale given to me before appointment. One small issue once car collected, took it straight back and all sorted. Adam dealt... See more
Company replied
Unit 7, Sidings Court, HU4 7DY Hull, East Riding of Yorkshire, GB
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New windscreen fitted, under car insurance policy, and calibrated in the timescale given to me before appointment. One small issue once car collected, took it straight back and all sorted. Adam dealt... See more
Company replied
The technician was friendly and ok knowledgeable. I purchased some widescreen wipers at the same time and they were incorrect for my car which he explained and I got refund with in few days. It took l... See more
Company replied
I am very impressed with National Windscreens, the technician Matt was very efficient with contacting me to confirm he was on his way. He then set about removing & replacing 4 windows damaged & broken... See more
Company replied
Couldn’t recommend this company enough, Top service by Adam at the Hull branch thank you for squeezing us in at short notice. Very happy with the quality of work, Top set of Lads
Company replied
Written by the company
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Unit 7, Sidings Court, HU4 7DY, Hull, East Riding of Yorkshire, United Kingdom
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Arrived when expected called before arrival didn’t take long at all to repair crack. Matt was brilliant

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull
The service was prompt and efficient. Adam (the technician) was friendly and helpful.

Reply from National Windscreens - Hull
Great service given by Gos. Work done to a high standard. Friendly, professional.

Reply from National Windscreens - Hull
Very user friendly and slick service with good customer service

Reply from National Windscreens - Hull
The guys did the job carefully and swiftly. No problems!

Reply from National Windscreens - Hull
Speed and efficiency of the work. Very polite, and helpful.

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull
The repair was booked easily and repair carried out by a friendly operative who appeared on time.

Reply from National Windscreens - Hull
Matt was brilliant efficient professional knowledgable and very good at his job thankyou so much

Reply from National Windscreens - Hull
It was super quick and very convenient, had both of my windows replaced just over one hour. It was really nice to have a good experience after having both of my windows smashed from vandalism.

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull
Great service. Replacement screen was fitted quickly and less than half the price than another leading firm

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull
Took the worry and any personal effort away from me. Hull team ‘fantastic’ in all respects. Polite helpful, clear, tidy and respectful. Sincere thanks Alan

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull

Reply from National Windscreens - Hull
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