Nationwide Monument Reviews 185

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

This company is disgusting a whole family are very upset they have waited 2 years And when paid full up Was told they have forgotten to do the job they have BEEN paid for Why are these allowed... See more

Rated 1 out of 5 stars

My husband passed away August of 2019 I ordered a custom headstone with half down on December 19th with a promise to have it by Father's Day due to covid I understand that it was gonna be pushed out s... See more

Rated 1 out of 5 stars

I placed my order for my wife's flatstone on 9/17/2020. I expected it around Nov 15th. Didn't come. Sent a email got a response on Nov 18. The CoVid statement about their business be caught up with su... See more

Rated 3 out of 5 stars

Good morning I would like to say that I got in touch with Nationalwide Monument to do a headstone for my father and then my mom named was added because she just passed last year 2019. I finally paid... See more

Company details

  1. Home & Garden

Information provided by various external sources

With over 30 years of experience in the design and manufacturing of headstones, Nationwide Monument/QualityHeadstones.com was founded as a means to create a better, faster, and more efficient way for the monument, headstone, and grave marker industry to provide a most valuable service to families in their most needful times. Nationwide Monument/QualityHeadstones.com provides you the opportunity to build your perfect headstone in your own home, or work with one of our non commissioned office personnel. This service provides families the opportunity to take the time they need to create the perfect memorial for the ones that they love. Additionally, Nationwide Monument/QualityHeadstones.com will custom build a monument to your exacting needs virtually while in your own home. Our artists and designers can share their monitor screens remotely with you so that you can watch as they build the perfect monument.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

everything was 100 % loved

everyone and everything was better that great thank you for all
my moms brother's family went with youll at their time of need .

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Mothers Headstone

Highly recommend Nationwide Monument. During the entire process they were helpful and caring.

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

Custom Headstone for our mother

The folks at Nationwide were great and the headstone was exactly what we were hoping to have. It took quite a bit of time, the custom stone is understandable but it would have been easier on me if I had a primary contact from the beginning.
Thanks to all who made the whole thing happen!

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

Peace of mind

Everyone at Nationwide was very helpful in so many ways! This is one company who won't "get you" during a time when you are the most vulnerable! Speaks volumes for their character!!!

March 23, 2016
Unprompted review
Rated 1 out of 5 stars

Better late than never

My Mom passed away in February of 2015 and she was buried that month. The headstone for my fathers grave and hers was already done the only thing they had to do was put the date of death on the headstone. They told me they would have to wait until April or May because the ground had to be dry to get in there and fix it. Well April went by, then May, then June , July, then August and September. After several calls and telling them to refund my money which I had to pay up front they got it done. It was ridiculous the excuses and then they just forgot about it. I would never suggest that anyone use this company.

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Well done

These guys did a great job of helping me design my daughter's headstone. They didn't cause me extra stress. They fixed anything that needed to be done without a problem. They were professional, yet personal at the same time. I would use their services again. They are honest and caring!

March 21, 2016
Unprompted review
Rated 5 out of 5 stars

Impressive Experience

Nationwide Monument made sure that I was completely satisfied with my order. The final product was remarkable. I am very impressed with the whole experience. I would highly recommend this company.

March 19, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service!

I was a little hesitant using a company online, but this experience was great from beginning to end! My product was completed sooner than I expected and when there was a dicrepancy with the size of my base stone, Nationwide took care of it immediately. I would definitely recommend this company again! Thank You!

March 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent compassionate service

We lost our beautiful grandson last year. Nationwide Monuments was wonderful to work with. His monument arrived on time. It was truly beautiful. I'm so thankful that we chose this company to work with.

March 15, 2016
Unprompted review
Rated 5 out of 5 stars

They did an excellent job.

The headstone was done just as I ordered and it arrived in a timely manner. They did an excellent job. I would definitely use them again.

March 15, 2016
Unprompted review
Rated 5 out of 5 stars

Great service excellent craftsmanship

Easy way to look through tombstones and monuments. I love that I could create my own and actually look at it the people at national are the greatest especially Megan who cared and took care of everything . The upright was delivered cross country she found a company to set everything up and it was perfect. Craftsmanship outstanding. Flawless.

March 12, 2016
Unprompted review
Rated 5 out of 5 stars

An awesome group to deal with!

I was not interested in the usual head stone choices so I sent them a picture of what I wanted and asked if it could be made. They said sure just send it to us. Well it was better than I could have ever anticipated. If you want something special they are the ones to make it. Very happy with the headstone!

March 12, 2016
Unprompted review
Rated 3 out of 5 stars

Mispelled

My only complaint is that the book of the bible "Matthew" was spelled "Mathew". I did get an opportunity to proof read it, however I don't remember if it was mispelled there. I assumed they would have caught it. With that being said, the quality was great!

March 12, 2016
Unprompted review
Nationwide Monument logo

Reply from Nationwide Monument

Hi Susie,

I apologize for the misspelling. I just copied your email with the epitaph to add and didn't even notice the misspelling in the email of Matthew and after receiving your approval of the proof I didn't look at it again assuming everything was just how you wanted it. I'm sorry for the error. We will create an extra process in production to make sure this doesn't happen again. Thank you for the feedback.

Rated 5 out of 5 stars

Excellent service

Stone was beautiful. It had to be shipped out of state and everything went smoothly and on time. Thank you for a worry free experience provided at a difficult time. It was truly appreciated.

March 12, 2016
Unprompted review
Rated 5 out of 5 stars

So awesome

They worked hard to get me a stone that really meant something to me for my angel baby. It turned out so lovely a butterfly with our handprints surrounding it. Thanks for going the extra mile for us.

March 11, 2016
Unprompted review

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