Ironically, I wouldn't have made this public were it not for the trustpilot prompt to review. I don't appreciate hard sell, unsolicited calls which masquerade as a call from Nationwide Pharmacies wh... See more
Company replied
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See what reviewers are saying
Been 3 days still no movement got to post it yet I'm on holiday so ordered free delivery I thought don't need them until I get back easy be there for when I get home tomorrow.just getting annoyed now... See more
Company replied
I ordered and paid for medication which never arrived. I keep sending emails and attempting to contact them with no response. What company requires people to send photo identification like this to p... See more
Unfortunately i can't give zero stars so i will have to settle with an overly generous 1 star. I placed an order for next day delivery and was informed late the following day that the item was actuall... See more
Company replied
Company details
Information provided by various external sources
At NationWide Pharmacies our mission is to supply a professional, cost effective, healthcare service that delivers treatments to our customers quickly, efficiently and discreetly without the inconvenience of having to visit a doctor. NationWide Pharmacies are a leading UK provider of NHS and private prescription treatments for embarrassing body conditions including erectile dysfunction (impotence), hair loss, pain relief and weight loss. Additionally, we also provide private prescriptions for quit smoking treatments as well as for anti-malaria tablets and the female contraceptive pill and more!
Contact info
Unit 1, Riverside Business Centre, HP11 2LT, High Wycombe, United Kingdom
- 0333 6000 343
- customerservices@nwpuk.com
- nationwidepharmacies.co.uk
2.6
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick service fantastic staff I…
Very quick service fantastic staff I would highly and wholeheartedly recommend this company
August 9, 2019
Unprompted review
Worst online pharmacy ever stay clear…
Worst online pharmacy ever stay clear everyone.keep asking for id when you send still keep messing you about .if you like your money give these a miss.
August 7, 2019
Unprompted review
Reply from NationWide Pharmacies
We are sorry that you were upset about having to provide ID.
I can confirm that all regulated UK online pharmcaies are required to ask for patient ID.
If you have dealt with a phamracy that isnt' asking for ID then you can be asssured that they are not a regulated pharmacy.
Very efficient
August 4, 2019
Unprompted review
Prompt service
Prompt service, thanks.
Our second purchase and no effects yet. Perhaps still early days
August 2, 2019
Unprompted review
Customer Service was extremely helpful.
August 1, 2019
Unprompted review
Been 3 days still no movement got to…
Been 3 days still no movement got to post it yet I'm on holiday so ordered free delivery I thought don't need them until I get back easy be there for when I get home tomorrow.just getting annoyed now first order is well not of to a good start
August 1, 2019
Unprompted review
Reply from NationWide Pharmacies
Dear Richard,
Many thanks for your review, as explained on my previous contact with you, the type of medication ordered can take a few days to process in line with our dispensing procedures.
I have kept in contact with you at each stage of this and if there is anything further I can do here I will email you to highlight this also
Thanks in advance.
Kind regards
Katy
Customer Services Manager
NationWide Pharmacies Ltd
N - 0333 6000 343
- www.nwpuk.com
l – customerservices@nwpuk.com
Paid for next day delivery but arrived…
Paid for next day delivery but arrived a day late
July 29, 2019
Unprompted review
Fast and efficient
July 28, 2019
Unprompted review
I don't appreciate hard sell or persistent phone calls resulting from my data having been sold to another company called Pharma UK
Ironically, I wouldn't have made this public were it not for the trustpilot prompt to review.
I don't appreciate hard sell, unsolicited calls which masquerade as a call from Nationwide Pharmacies when, in reality, they have sold my data to a company called Pharma UK. The salesman would not take no for an answer until I had shelled out £89 for his snake oil (sorry, I mean cbd oil). Number now blocked as he said he would call me again in 2 weeks. No thank you.
July 27, 2019
Unprompted review
Reply from NationWide Pharmacies
Hello Zena,
We are very sorry that this has upset you.
Firstly let me put the record straight your details have not been sold to another company. Pharma-UK.com is our Natural Health products site owned by Nationwide Pharmacies.
Our CEO David is passionate about spreading the word about how CBD oil helped him. The purpose of the advisory team telephoning people is simply to spread the word about how good our product is. They are not supposed to be putting pressure on anybody. The product is a very high quality oil that David himself uses to considerable benefit to his health.
There will be an investigation into what went wrong in this case and people will be reprimanded if they have gone beyond their advisory role.
If you have not opened the product and it is still in its original packaging please return it to us and we will give you a full refund, once the product has been received.
Rapid efficient service
July 26, 2019
Unprompted review
Great fast service thank you
July 23, 2019
Unprompted review
very friendly service
July 23, 2019
Unprompted review
Very good help lot
July 22, 2019
Unprompted review
Failed Next Day Delivery, Ignored Messages
I ordered an item for next day delivery well before the cut off (paying extra for the service, I might add!).
When the item didn’t arrive the next day I logged into the site to see that the order hadn’t even been dispatched yet.
I contacted NationWide Pharmacies and didn’t receive any reply, but noticed the order suddenly changed status to dispatched within an hour or so.
I contacted NationWide Pharmacies twice in the days afterwards and received no refund for failed Next Day postage or even a reply to my complaint.
Ironically, they were the ones that sent an automated message to review my experience on TrustPilot. If only they’d had the courtesy to reply to my messages themselves.
July 21, 2019
Unprompted review
Reply from NationWide Pharmacies
Good morning Ross,
Many thanks for your review, I can only apologise for the lack of communication here,
As I did not receive any contact from you at all I was unaware of this, however this morning I went through the spam inbox and found your emails there.
There was a problem with the spam filter in the email I believe as the emails were not coming through from you at all, my apologies.
I can see that the order has been delivered now, however I can only apologise for the delay you have experienced here, please also see my email to you this morning.
If there is anything further I can do for you here, then please let me know.
Kind regards
Katy
Customer Services Manager
NationWide Pharmacies Ltd
- 0333 6000 343
- www.nwpuk.com
l – customerservices@nwpuk.com
First class professional service I use…
First class professional service I use them with no hesitation.
July 20, 2019
Unprompted review
Excellent and speedy service
July 18, 2019
Unprompted review
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