NativeDSD Music Reviews 

3,734
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently describe the superb audio quality and mention that listening to these clear, dynamic tracks truly feels like being present at a live performance. People also genuinely appreciate the well-laid-out catalog, handy album previews, and the detailed technical explanations provided for each high-resolution recording. However, some customers also noted occasional download stalls, frustratingly slow speeds, or missing metadata details in a few of the purchased digital files. Reviewers additionally mentioned that the overall music selection is somewhat limited regarding popular genres outside of traditional classical and jazz pieces.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the superb sound quality and... See more

User experience

Customers had positive experiences with user experience, highlighting that exploring the site and downloading... See more

Website

Consumers find website to be ambiguous, praising the well-structured catalog, easy search filters, and... See more

Application

Reviewers mention ambiguous feedback about application experiences, as many consumers praise the dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m so glad NativeDSD exists. Music of the highest quality, both technically and in terms of content. Easy to discover, easy to download and a real delight to listen to. Thank you very much! Ich bi... See more

Company replied

Rated 5 out of 5 stars

The download process is very straightforward and the downloads go directly to Roon in real time. The option to get both 2 channel and 5 channel on most of my downloads is a big plus since I can have... See more

Company replied

Rated 5 out of 5 stars

I have a very good experience with the NativeDSD platform. The purchase and download processes are simple and quick. Just a few minor points regarding the album selection and format choices. I would... See more

Company replied

Rated 5 out of 5 stars

With the nativeDSD downloader app, downloads work flawless, not so with the standard Windows downloader (which opens if you simply click on the "download" button). So the use of the nativeDSD downl... See more

Company replied


Company details

  1. Music Store
  2. also in
  3. Hi-fi shop

Written by the company

NativeDSD is the world's leading downloadable stereo and multichannel music provider, offering the highest possible resolution audio: Direct Stream Digital (DSD). We serve the high resolution music lovers community worldwide!

Original Music Data

Written by the company

We're committed to providing you the highest resolution music files
You can choose to download as Stereo (and when available in Multichannel and Binaural) DSD 256, DSD 128, DSD 64, and DXD and in a growing number in the popular Stereo DSD 512 bit rate. NativeDSD also offers Stereo, Binaural and Multichannel FLAC files. These are created from the DSD and DXD editions of these albums using the unique “Zephiir” conversion process created by Bit Perfect which produces exceptionally high quality FLAC files.

Real Master Files

From the session to your speakers. Guaranteed Native.

From the session to your speakers. Guaranteed Native.
At Native we know that getting the real deal is what is most important. We will never sell anything that is upsampled or from unknown origin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(3,734)

517 reviews in the last 12 months

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Rated 5 out of 5 stars

Good

The quality sound of the songs are above my expectations, thank you so much

September 13, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you so much for taking the time to share your feedback! We're delighted to hear that the sound quality of our catalog exceeded your expectations. This is exactly what we strive for at NativeDSD. Your appreciation means a lot to us, and we're grateful to have you as a valued customer. We look forward to continuing to provide you with exceptional audio quality.

Rated 5 out of 5 stars

Rich offers

Rich offers, smooth transaction, fine result

September 12, 2026
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Reply from NativeDSD Music

Thank you for taking the time to share your feedback, Thorsten! We're delighted that you had a smooth transaction and are pleased with the quality of your purchase. We truly appreciate customers like you who make our work rewarding. Thank you for choosing NativeDSD!

Rated 4 out of 5 stars

DSD or DoP!

At first I was confused about Direct DSD and DSD on PCM.
After some research and youtube videos I now understand better what is really happening.

September 17, 2026
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Reply from NativeDSD Music

Thank you for your review and for taking the time to understand the differences between DSD and PCM! We're happy that our resources helped clarify this important technical aspect. Your curiosity about high-resolution audio formats is exactly what we love to support. If you have any questions about your downloads or future purchases, please don't hesitate to reach out!

Rated 5 out of 5 stars
NativeDSD Music logo

Reply from NativeDSD Music

Thank you so much, Daryl! We're delighted to hear that you find our DSD files easy to use. We appreciate your kind words and look forward to serving you again. Happy listening!

Rated 5 out of 5 stars

Awesome - Specializes in DSD, Excellent Customer Service

The website is incredibly slow and has been for as long as I'm aware. But Jonas' customer service is SO good, it makes up for everything. Plus, having a download service with this quality and size selection that specializes in DSD is worth everything.

September 15, 2026
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Reply from NativeDSD Music

Thank you so much for your kind words! We're thrilled that our customer service and music selection met your expectations. We're aware of the website performance issues and are actively working on optimizations to improve the browsing experience. Your feedback is invaluable to us. We appreciate your patience and look forward to serving you with an even better platform soon!

Rated 5 out of 5 stars

Best Quality Downloads Available

Great website and app. Offer best quality downloads available. Reasonable cost.

September 15, 2026
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Reply from NativeDSD Music

Thank you for the excellent review! We're delighted that you're enjoying our high-quality downloads and find our service to offer great value. Quality audio and reasonable pricing are at the heart of what we do at NativeDSD. We look forward to serving you with more great music!

Rated 5 out of 5 stars

Super quick and efficient help from…

Super quick and efficient help from David, many thanks!

September 7, 2026
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Reply from NativeDSD Music

Thank you, Johan! We are delighted to hear that David's support was helpful. Your kind words mean a lot to us. Enjoy your music!

Rated 4 out of 5 stars

My 4-star rating is solely because the…

My 4-star rating is solely because the music offered in pure DSD is limited to classical, jazz, and a minimal amount of blues. In native DSD, I miss the ability to enjoy other genres of music, such as rock, blues, world music, etc. This is a common problem with many SACDs as well.
Otherwise, everything is fine, and I recommend this service to anyone who finds something they like in the available selection and doesn’t mind the prices—which are nearly on par with those of physical SACDs—and feels that the cost is justified.

September 7, 2026
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Reply from NativeDSD Music

Thank you, Pavel! We appreciate your feedback on our genre selection. We understand your point about expanding beyond classical and jazz, and we are continuously working to broaden our catalog across all genres in DSD. Your support means a lot to us, and we hope to have more music in your favorite styles soon!

Rated 3 out of 5 stars

hard to use!

September 13, 2026
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Reply from NativeDSD Music

Thank you for your feedback. We're sorry to hear that you found our site difficult to navigate. We understand this is frustrating, and we'd like to help. Our team can guide you through the process of finding and downloading your content. Please reach out to us directly at support@nativedsd.com, and we'll make sure you have a smooth experience going forward.

Rated 4 out of 5 stars

It works great

It works great; the web page is just super laggy. I'm in Canada, btw.

September 13, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you so much for your positive review and for taking the time to share your feedback about our website performance. We appreciate that you enjoyed our service and we're glad the music quality met your expectations.

We're aware of the website speed issues you mentioned and we're actively working on optimizations to improve the user experience. Your feedback helps us prioritize these improvements.

We hope to see you again soon at NativeDSD!

Rated 3 out of 5 stars

Your site is so slow

You re site is so slow , 10 seconds between each change of page. Music is great but your site is an embarrassment

September 12, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you for your feedback, and we're glad you appreciate our music selection. We understand your frustration with the site's performance, and we're actively working on optimizations to improve load times. In the meantime, our support team can assist you with faster access to your downloads or help you navigate the site more efficiently. Please reach out to us at support@nativedsd.com so we can make your experience better.

Rated 3 out of 5 stars

The tagging was incomplete; the digital files were very good.

The digital files themselves are excellent. However, I was disappointed by the tagging during my first purchase. A Lindberg Lyd download I bought lacked a composer, track number, and album artist. Many fields were not filled in.
It felt like the files had just been dumped there without any care. Even if the label provides them that way, the sales platform ought to check and complete the metadata.
I was able to fix it quickly using mp3tag, but—after all—when you buy a CD, you don't have to print out the cover art yourself.

Thanks for the fair response. I’m a customer on four different platforms, and the tagging is very incomplete across the board. Some don’t even provide the PDF booklet—even for downloads costing over €15.00.
In the rock/pop genre, a PDF booklet is actually the rare exception. I intend to criticize this everywhere. No one would buy a CD wrapped in cling film without the case and booklet. At some point, we need to start selling downloads as complete packages.

I have improved my feedback by one star, and I will send the item information to support.

September 11, 2026
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Reply from NativeDSD Music

Thank you for the honest feedback, and we're glad the audio quality itself met your expectations.

You're right about the metadata, and the CD comparison is fair. We receive files directly from the labels, and the tagging varies a lot between them, but that is an explanation rather than an excuse. Checking and completing the metadata before a release goes live is our responsibility, not something a customer should have to do in mp3tag after paying.

We are working through the catalogue to standardise the core fields (composer, track number, album artist, performers) and are tightening the checks on new releases so gaps get caught before publication. If you send us the album title via support@nativedsd.com, we will correct that release and make a properly tagged version available to you at no cost.

Rated 5 out of 5 stars

Great simple interface

Great simple interface, quality music

September 12, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you for the wonderful feedback! We're delighted that you appreciate both our user interface and our music collection. Your kind words motivate us to continue curating the finest high-resolution music for true audio enthusiasts like yourself. We look forward to sharing more exceptional music with you in the future.

Rated 3 out of 5 stars

The quality of the recordings is…

The quality of the recordings is insignificantly better than Spotify or Apple Music lossless. Download speeds are slow and albums are over priced.

September 8, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you for sharing your feedback. We understand that download speeds and pricing are important considerations.

Regarding download speeds: our infrastructure is optimized for global performance, but speeds can vary based on location and connection. We'd like to help troubleshoot this. Please contact our support team at support@nativedsd.com with details about the speed you experienced—we may be able to identify optimization opportunities for your setup.

Regarding pricing: our catalog features rare, mastered-from-original-source recordings that aren't available on Spotify or Apple Music. This exclusivity and quality justify our pricing. We also regularly offer promotions and discounts for our community.

We'd welcome the chance to improve your experience. Please reach out to our support team, and we'll do our best to resolve this.

Rated 5 out of 5 stars

I’m so glad NativeDSD exists

I’m so glad NativeDSD exists. Music of the highest quality, both technically and in terms of content. Easy to discover, easy to download and a real delight to listen to. Thank you very much!

Ich bin so froh, dass es NativeDSD gibt. Musik von höchster Qualität, sowohl technisch als auch inhaltlich. Leicht zu entdecken, leicht herunterzuladen und ein maximales Hörvergnügen. Vielen Dank!

September 8, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you so much for your kind words and for choosing NativeDSD! We're thrilled you're enjoying the music and finding our platform easy to navigate. Your feedback means everything to us. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

My favourite address for downloading…

My favourite address for downloading high res music.

September 5, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you for the wonderful review! We're thrilled that NativeDSD has become your favourite destination for high-resolution music downloads. Our team works hard to provide the best selection and experience, and your feedback means everything to us. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

They were very responsive and patient…

They were very responsive and patient in helping this”old man” work through the kinks of downloading the files I had purchased.

September 6, 2026
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Reply from NativeDSD Music

Thank you so much, Jay! We're delighted to hear that our team could assist you with the download process. Your kind words mean a lot to us, and we're thrilled that you're enjoying the files. If you ever need any further support, please don't hesitate to reach out!

Rated 2 out of 5 stars

Extremely slow website

Extremely slow website, response time is abominal, downloads are extremely expensive

September 6, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Dear Stij, we sincerely appreciate your feedback and understand your concerns about website performance and pricing. We're constantly working to improve our service and look forward to invite you to use our updated website in the fall of this year.

We'd like to help address these issues for you. Could you please reach out to our support team so we can discuss your experience and explore solutions regarding pricing?

We value your business and want to make things right.

Rated 5 out of 5 stars

All music bought here sounds great!

All music bought here sounds great!

September 5, 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Raymond! We're delighted that you're enjoying the music. Your feedback means a lot to us, and we're committed to delivering the finest audio quality to every audiophile. We look forward to your next purchase!

Rated 5 out of 5 stars
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Piotr! We're thrilled that our detailed album descriptions are helpful. Providing comprehensive information about each album's audio quality and specifications is core to our mission. We appreciate your support and look forward to serving you again!

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