Native Teams Reviews 

286
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, most reviewers were somewhat happy with their experience overall. People consistently find the online platform extremely reliable and very easy to use, especially when invoicing international clients and managing global payroll without major administrative headaches. Consumers often mention that the customer support team is consistently responsive, very friendly, and extremely quick to assist with any questions or account challenges. However, some customers also noted recurring delays in salary payments, unexpected administrative complications, and frustrating issues with long payment processing times. Others experienced significant difficulties with unexpected accounting errors, incorrect invoice currencies, and communication gaps from the backend support staff.

What people talk about most

Payment

Users describe ambiguous interactions with payment, as experiences with the platform vary significantly among... See more

Staff

Customers had ambiguous experiences with staff, reflecting deeply divided opinions about the service quality.... See more

Service

People report ambiguous experiences with service, as some reviewers express extreme satisfaction, praising... See more

User experience

Clients share positive opinions on user experience, noting that the platform is extremely user-friendly and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting an exceptional support system with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Native Teams for about two years now as a freelancer. Overall, pretty solid experience. The pricing and fees are fair, and I really like that you can send proper VAT-compliant inv... See more

Company replied

Rated 5 out of 5 stars

Native Teams is an amazing tool that has made our life so much easier. With Native Teams we are able to focus on what truly matters in our business. It has helped us with core HR; compliance; outsourc... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Native Teams for years now, and I’m thoroughly impressed! They are constantly developing the product and adding new features, so it never feels stagnant. The interface is super user-fr... See more

Company replied

Rated 5 out of 5 stars

Native Teams made everything so much easier for us. We can invoice clients abroad, pay our team in different countries, and not worry about contracts or compliance stuff. Payroll runs super smoothly a... See more

Company replied


Company details

  1. Payroll Service
  2. also in
  3. Employment Consultant
  4. Human Resource Consulting
  5. Payment Service

Written by the company

Native Teams is the global platform for employment and work payments that enables businesses to hire, pay, and manage teams in 95+ countries without opening local entities and without going through a chain of resellers. We bring EOR, global payments, payroll, and compliance together into one platform. Who we serve - Scaling companies and employers: Businesses that need support in employing and paying global teams. - Gig platforms: Platforms that need to pay their gig workers instantly and globally, without friction. - Employees: Workers who receive employment, benefits, and support through Native Teams' platform. - Independent professionals: Freelancers and contractors who need to manage their employment status and payments. What we offer - Employer of Record: Compliant global employment in 95+ countries, without opening local entities and a third party in between. - Work Payments: Payroll, contractor payments, and gig payouts on the same infrastructure we use to employ your team. - HR & compliance: Local labour law tracking, leave and absence management, and compliance reporting kept current in every country. Over the past 6 years, we helped 3,000+ businesses scale in multiple countries with 70% less admin while their teams got employed and paid compliantly and on time, wherever they are. The result is fewer handoffs, faster payments, and one accountable partner for everything from onboarding to offboarding.


Contact info

3.6

Average

TrustScore 3.5 out of 5

286 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(286)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was contracted OUTSIDE IR35

Was contracted OUTSIDE IR35. Native Teams provided me with great quality assistance. Was under the care of Kristijan.

March 19, 2024
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your review, Kandiah! 😊

Rated 5 out of 5 stars

Best KYC and customer onboarding experience!

Best KYC and customer onboarding and support experience! Thanks a lot! Really appreciate Angela Zdravkovska's and Anastasija Martinovska's help!

March 15, 2024
Unprompted review
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Reply from Native Teams

Thank you so much for your review, Alexander! We really appreciate it 😊 We'll make sure to pass it on to our amazing Angela and Anastasija 👏 Have a great day!

Rated 5 out of 5 stars

Excellent Customer Service

I received the best customer care from Anastasija Martinovska.

My case was handled with urgency. There was continuous feedback and update on the status.

I have not used the platform for too long. I hope to continue having the same experience. I will come back with another review after a few monts

March 5, 2024
Unprompted review
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Reply from Native Teams

Thank you so much for your wonderful review, Moses!

We'll make sure to pass your review to Anastasija. 😊

Rated 1 out of 5 stars

for six month i have been working with…

for six month i have been working with this company. unfortunately almost every month i try to get my money to my bank account writing to help center. sometimes it takes me 15 days to get my money. they respond very late and no result. i really dont recommend this platform.

January 17, 2024
Unprompted review
Native Teams logo

Reply from Native Teams

Hi Feridun,

Thank you for your review. We apologize for the delays in processing your withdrawals. We are actively working to improve response times and streamline the withdrawal process.

If you have any specific details to share, please reach out to our customer support team, we would love to address your concerns.

Thank you,
Native Teams

Rated 3 out of 5 stars

Mediocer

Very useful company for freelancers, needs a lot of upgrades before it becomes good, every month there is a delay in payments and they said they would operate normally for holidays on the support chat and then went on 10 day no response vacation which is a shame, if I had other options I would gladly switch from native teams

January 10, 2024
Unprompted review
Native Teams logo

Reply from Native Teams

Hi Petar, thank you for your review. We appreciate your feedback and understand your concerns regarding payment delays and support responsiveness. We're actively working on improvements to enhance our services. If you have any specific suggestions or if there's anything we can address for you, please reach out to our support team directly. Thank you and have a great day!

Rated 5 out of 5 stars

This platform is great

This platform is great for freelancers. It is easy and intuitive to use.

November 25, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your review! 😊

Rated 5 out of 5 stars

Great experience with EOR services

I've been with Native Teams for over a year now to gain official employment status and it has been a great experience! They provide great support and have been helpful with any requests i had!

November 23, 2023
Unprompted review
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Reply from Native Teams

Thanks for your review, Kliment! 😊

Rated 5 out of 5 stars

I have been using Native Teams for…

I have been using Native Teams for about 8 months now and it's been nothing but amazing. I have an account officer assigned to me who I reach out to for any question or issue and I get response and solutions in no time. Got my EoR going smoothly so far.

November 23, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your review! We're thrilled to hear that you had a positive experience with Native Teams. 🙌 Your support means a lot to us. 😊

Rated 5 out of 5 stars

Good wallet

Native is good wallet that you can use everywhere in the world. IT is fast and reliable

November 23, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks for your review, Ivan! 😊

Rated 5 out of 5 stars

NativeTeams is the best solution for freelancers

NativeTeams is the best solution for freelancers. I've been using their platform for 2 years already, and I'm really happy with the customer service, and the platform in general. I get to work with international clients while having all the administrative work and taxes taken care of by NativeTeams.

November 20, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your review, Marija! Your support means a lot to us. 😊

Rated 5 out of 5 stars

Native Teams have been very helpful and…

Native Teams have been very helpful and very professional right from the start. The onboarding process went like a dream. They deliver what they promise.

November 19, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thank you so much for the 5-star review! We're thrilled to hear that you had a positive experience with Native Teams. 🙌 Your support means a lot to us. 😊

Rated 5 out of 5 stars

A solid compliance solution for Freelancers / Remoters

I have been Native teams customer as a remoter since 2021 and I have seen the product evolved. Initially there were many bugs and errors that have been now fixed and I see a great UI/UX inside the app as well as on the website. Additionally, I want to give a huge shout out to Luka who have been always there whenever I needed help + the assigned customer success manger has been a delight to work with. I would recommend anyone who is looking for a compliance solution as a freelancer/remoter. Native teams is the only platform that offer solutions that I have compared with other vendors and couldn't find.

November 17, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Hi Misbah! 👋 We appreciate your kind words and are delighted to know you enjoyed your experience with us. 😊 Thank you for taking the time to share your feedback! 🙌

Rated 5 out of 5 stars

I have been using Native Teams for over…

I have been using Native Teams for over a year and am completely satisfied with the services they provide. The platform is easy to use and the payment (salary) comes on time with no delays ever. 5 stars!

November 17, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your review and feedback, Stefan! We're thrilled to hear that you had a positive experience with Native Teams. 🙌 Your support means a lot to us. 😊

Rated 5 out of 5 stars

Great solution for remote workers

Fast communication, very responsive with any concerns - even available on whatsapp. Been using them for over a year as EOR, never had any major issues regarding my salary or any support I might need.

November 16, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your great review, Katarina! We're happy to hear that Native Teams has been so helpful for you! 🙌

Rated 5 out of 5 stars

Great experience!

Have been working with Native Teams for a year. My needs in terms of employment and payment services are fully met.

November 16, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for your review! 😊

Rated 5 out of 5 stars

NativeTeams is the best solution for Freelancers

NativeTeams is the best solution for freelancers and international business owners. It helped me save money on taxes and related expenses, and it's very useful for sending invoices. They are constantly evolving and bringing new features to light. The customer support is amazing.

I only had one issue; once, there was a delay in payment of an additional 12 hours. However, this is understandable as they needed to check the funds from a new source.

Highly recommended to anyone who is a freelancer, needs employment, and wants to save money on taxes and work expenses.

November 16, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Hi Aleksandar, thanks so much for your review and feedback - it means a lot! 😊 Have a great day!

Rated 5 out of 5 stars

Amaizing Platform for Freelancers!

The general concept of Native Teams is amaizing. It's heaven for freelancers and for small-medium business owners because you can open Legal Entity in UK withing days, and get your own accountant.

November 16, 2023
Unprompted review
Native Teams logo

Reply from Native Teams

Thanks so much for this amazing review, Marko! 🙌

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