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Rated 5 out of 5 stars

We’ve used Natloans multiple times for our finance needs, and each time we’ve worked with Jonathan. We’ve been extremely satisfied with the service provided. Jonathan consistently demonstrates that he... See more

Company replied

Rated 5 out of 5 stars

Johnathan was fantastic. Didn't quite get the amount I wanted but it was fair and way better than any other lender.

Rated 5 out of 5 stars

Vijay is very professional, knowledgeable and loves a challenge. He presented with an extraordinary level of insight and could plan multiple tactics in order to help us. He was extremely respon... See more

Rated 5 out of 5 stars

I dealt a lady by the name of Lizzy Lawerence I work away from home which makes things hard and am not so savvy with tech and financial areas. All thou I knew what I wanted, it was conversed to m... See more

Company replied

Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Mortgage Broker

Written by the company

Natloans is a multi-award-winning finance broker and mortgage broker team, helping clients across Australia with all their finance needs. Natloans has specialists in Car Loans, Personal Loans, Home Loans, Business Finance, Commercial Loans and SMSF Loans. The team at Natloans have experts across all types of finance, and have a panel of over 50 of Australia's leading banks and non-bank lenders. Why customer rate Natloans as one of the best finance brokers and best mortgage brokers: - Trusted team with excellent customer reviews - Multi Award Winning Broking team - 10,000+ Customers served across Australia - 15+ years in Business helping customers solve their finance need - - Over 100 years of combined lending experience Access to Over 50+ of Australia's Leading Banks and Non-Bank Lenders - FREE annual review service available to clients


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saskia is amazing

Saskia is amazing! Saskia and the Natloans team helped us in refinancing our home loan and two investment loans. Saskia helped us save about 1% interest on all 3 loans. That’s huge savings for us! There’s no way we could have got that without their help. The process was easy as they guided us through every step. Thanks Natloans team for everything. Love your work guys.

August 14, 2025
Rated 5 out of 5 stars

Excellent Mortgage Broker for Home Loan Refinance

I recently refinanced my home loan with the help of Declan Fode from Natloans, and I could not be happier with the experience. The service was professional, transparent, and incredibly efficient.

They secured me a much better interest rate and loan structure, and communication was excellent.

If you’re looking for the best mortgage broker in Melbourne to help with refinancing your new home loan, I highly recommend Natloans.

Thanks again Declan for making refinancing my home loan such a positive experience.

August 20, 2025
Unprompted review
Natloans logo

Reply from Natloans

Hi Carolyn,

Thank you for this wonderful review about your experience in obtaining a Home Loan with Declan at Natloans.

Declan will be absolutely thrilled to read your review because he always works in his client's best interest, whilst ensuring the journey there is stress free and timely.

Please do not hesitate in reaching out to us should you have any questions in relation to your loan and anything else finance related.

We look forward to assisting you again in the future.

Thank you again for taking the time to write this wonderful 5 Star Review!

Kind Regards,
Mary Nebotakis

Rated 5 out of 5 stars

The best in town

We’ve used Natloans multiple times for our finance needs, and each time we’ve worked with Jonathan. We’ve been extremely satisfied with the service provided. Jonathan consistently demonstrates that he has our best interests at heart. He is highly knowledgeable—whether it’s for business or personal finance—and always takes the time to answer our questions and recommend the products that best suit our needs. I have recommended Natloans to family and friends and will continue to do so without hesitation.

September 26, 2025
Natloans logo

Reply from Natloans

Thank you Laurent for your wonderful review on Jonathan and Natloans. Thank you for coming back time and time again. Jonathan really knows finance and I am pleased to read he has always been helpful and knowledgeable. Please do not hesitate to reach out if you ever need assistance with your current loans or anything in the future. Jonathan will be thrilled to read this review!
Kind Regards,
Mary Nebotakis

Rated 5 out of 5 stars

I used Natloans for a first home buyer loan

I used Natloans for a home loan and as a first home buyer, their service was exceptional. Their professionalism, knowledge, and support are second to none.
What really stood out was how Natloans helped me find not just the best deal but the right loan for my situation. As we have never bought a home, it was quite a stressful time but Natloans made me realise how important it is to work with a broker you can trust, rather than be treated as a number at the bank.
A huge thankyou to Saskia who was incredibly patient, kind, and knowledgeable throughout the entire process.
I highly recommend Natloans if you’re looking for a home loan broker, especially as a first home buyer. It was the best support we could ask for when it comes to navigating the mortgage market.

October 1, 2024
Natloans logo

Reply from Natloans

Thank you Nathan for your wonderful review on Saskia and Natloans! Saskia will be thrilled to read this review!

It our absolutely pleasure to be of service to you. Its always particularly rewarding to help young, hard working individuals secure their first home.

Please do not hesitate to reach out if you ever need assistance with your current loan or anything in the future.

Kind Regards,
Mary Nebotakis

Rated 5 out of 5 stars

Was fast

Was fast. Easy an overall a wonderful experience

August 30, 2025
Natloans logo

Reply from Natloans

Hi Nicole,

Thank you for your wonderful review on Natloans. Its was our pleasure to assist you with your finance needs.

Kind Regards,
Mary Nebotakis

Rated 5 out of 5 stars

My loan

My loan provider Jessica was an outstanding person to do business with .

September 4, 2025
Natloans logo

Reply from Natloans

Hi Ronald,

Thank you so much for your wonderful review. Jess is an outstanding Finance Consultant who works really hard to ensure she gets the best outcomes for her clients. I am thrilled that you have taken the time to send this review and so will she be. We look forward to assisting you in the future for any other finance needs. In the meanwhile please do not hesitate to contact us before your 12 month review.

Thank you.
Mary Nebotakis

Rated 5 out of 5 stars

My mate Lizzy Lawerence

I dealt a lady by the name of Lizzy Lawerence

I work away from home which makes things hard and am not so savvy with tech and financial areas. All thou I knew what I wanted, it was conversed to me in a way I understood, and just communicated well with what seemed like a step by step process instead of throwing it all at me.

Also spoke communication was like talking to a mate. Very friendly

August 29, 2025
Natloans logo

Reply from Natloans

Hi Mitchell,

What a wonderful review!

I know that Lizzy will be thrilled to read this. Lizzy always ensures her clients fully understand every step of the process. I am really happy you received the service you deserved.

We look forward to assisting you in the future for any other finance needs. In the meanwhile please do not hesitate to contact us before your 12 month review.

Thank you again.
Mary Nebotakis

Rated 5 out of 5 stars

Fantastic service

Fantastic service

September 25, 2025
Natloans logo

Reply from Natloans

Hi Evan,

Thank you so much for your wonderful feedback and the 5 Star Review.

We look forward to assisting you in the future for any other finance needs. In the meanwhile please do not hesitate to contact us before your 12 month review.

Kind Regards,
Mary Nebotakis

Rated 5 out of 5 stars

Great solution providers

Had a great experience dealing with Jonathan at Natloans, he made it a seamless experience. Answered all my questions and concerns with the upmost professionalism and took time to go through my loan options and find the best solution for my personal circumstances. I will recommend his services and Natloans.

September 19, 2025
Natloans logo

Reply from Natloans

Hi Vanessa,

Thank you for your kind words on your experience with Natloans. and especially Jonathan. Jonathan takes alot of pride in assisting his customers. He works very hard to make sure he meets his customers expectations by providing the best loan solutions.

Vanessa, we look forward to assisting you with your finance needs in the future. If you have any queries or concerns, please do not hesitate in contacting Natloans or Jonathan directly.

Thank you,

Mary Nebotakis

Rated 5 out of 5 stars

Exceptional Customer Service

Thank you so much team at Natloans once again for looking after me with my car loan. I have used Natloans for years and will continue to do so. They work hard to get you the best rate possible and communicated everything promptly and professionally. I highly recommend them for all your finance needs

July 30, 2025
Unprompted review
Natloans logo

Reply from Natloans

Hi Justin,

Thank you for your kind words on your experience with Natloans. we look forward to assisting you with your finance needs in the future. If you have any queries or concerns, please do not hesitate in contacting us.

Thank you,

Mary Nebotakis

Rated 5 out of 5 stars

How quickly yous reply

How quickly yous reply. How great the way you ask the questions short and easy to read and understand above all fantastic to deal with thank you Natloan for your excellent service 😀

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

I got pre approval from natloans

I got pre approval from natloans, consumers becareful as I sign documents and I should have got the loan,if U don't want me to get a loan then decline me,but everybody if U sign documents you should get a loan even signed documents..

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

A big shout out to Jessica from Natloans!!

A big shout out to Jessica from Naloans.. I have dealt with Jessica twice and both times she has been polite and all in all just a pleasure to deal with. Communication is brilliant. Quick fast friendly service.
I would recommend Natloans to anyone!!
Thank you, Jessica for making applying so easy.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Lizzy Lawrence went above and beyond to…

Lizzy Lawrence went above and beyond to ensure my loan was approved. I have no hesitation in recommending Natloans for all your finance needs. I'll definitely be using them solely in the future.
Give Lizzy a promotion!!!!!!!!!!
Philip Magee

June 7, 2019
Unprompted review
Rated 5 out of 5 stars

Once again I have found Natloans staff…

Once again I have found Natloans staff and in particular Vijay Nadadur extremely, professional, knowledgeable, friendly and helpful to deal with, the entire process from start to finish was seamless. Well done Natloans, Vijay is a credit to your organisation. I would not go anywhere else, you guys Rock , thank you Liz and Brett

May 21, 2019
Unprompted review
Rated 4 out of 5 stars

Highly reccomend

Very courteous,, prompt and obviously well structured as the whole process was effortless on my behalf as a busy small business owner Jonathon was wonderful to deal with Would thoroughly reccomend to friends and colleagues

Kind Regards
Gary Baldwin

January 24, 2019
Unprompted review

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