NATPAT Reviews 4,885

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and innovative nature, especially for children and pets. The customer service is frequently described as exceptional, with many people appreciating the prompt, helpful, and understanding responses to their inquiries and issues. Reviewers also noted the quick response times and the ease of the ordering process. However, some customers mentioned that while the products are effective, issues can arise with younger children or pets removing the patches. A few other people also felt that a wider variety of designs, such as plain options, would be beneficial for older users.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers praise the effectiveness of items... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting their quick... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the immediate and quick... See more

Quality

People report positive experiences with quality. Customers are very happy with the products, highlighting... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and appreciated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My online order was not received, and I emailed the customer care team Within 10min of sending My query, the team confirmed that they had despatched my orders and also sent me a bonus pack of... See more

Rated 5 out of 5 stars

I’m looking for something on the natural side for my little one. I was super excited when I found this company and loved reading how it started/all the comments from buyers. I reached out to customer... See more

Rated 5 out of 5 stars

I ordered something twice by accident and sent an email to ask to cancel one of the orders. Got reply almost immediately, excellent service. Also I can't believe how better my 4 year old sleeps since... See more

Rated 5 out of 5 stars

Good product and great communication when I’ve spoken to the company. My only request/suggestion/feedback would be some patches where the design is more suitable for teens as I use them for my 14 ye... See more


Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. General Store
  4. Pet Store
  5. Pet Supply Store
  6. Pharmaceutical Lab

Written by the company

Meet NATPAT: Stick on Superpowers! Born from the love of a parent and the magic of nature, NATPAT is on a mission. We're here to infuse your family's everyday with little moments of joy and big doses of care. Take a peek into our story and discover why families everywhere are getting excited about the NATPAT experience.

Feel confident shopping with NATPAT

We always want you to be happy with your NATPAT purchase

We always want you to be happy with your NATPAT purchase
Didn't find the perfect patch? Don't worry. Just contact us at care@natpat.com with your order number or email address used to place the order and we'll streamline the exchange process for you. If you'd rather a refund, that's absolutely fine too.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Patches that work and great customer service

Love the bedtime stickers for my little ones, they help them to wind down for bed, definitely going to sleep much faster with them! Can not fault customer services either, I found I'd been charged for an extra subscription, Caz was amazing in sorting this issue for me, very quick to respond and super friendly, explained everything clearly and got it all sorted no trouble at all! Thank you NatPat!!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I love NATPAT products for the little ones

I love NATPAT products especially the sleep and mosquito repellent patches. Living out in the country we have a bad problem with mozzies and our house is near a dam. I didnt need them so much when she was little but now that she is nearly 3 years she loves being outside and she is so active that I can't see if the mozzies are biting her. When it was time to come in I noticed that she had been bitten. I actually forgot that I had purchased the mozzie repellent patches for her so the next day I grabbed them, I placed 2 on the back of her shirt, she played outside all day when it was time to come in no mozzie bites on her. I know they work cause if she doesn't have the patches on she definitely gets bitten.
So a huge thank you to you all for having safe products for little ones to keep them protected and/or have a good night sleep.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

These sleepy patches work wonders and…

These sleepy patches work wonders and the only thing I have been able to find for my 5 year old to fall asleep I waited a little while to make a comment because wanted to make sure they were good and I give it a big YES best thing I have found yet so far

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, instant response. Very professional and accommodating. My daughter 5 is autistic and takes along time to wind down to sleep. She likes the sleepy patches and I think they do help calm her for sleep.

April 26, 2026
Unprompted review
Rated 2 out of 5 stars

Hopeful but ultimately disappointed

Great to acknowledge my concerns and offer tips but then when it didn’t work as hoped, nobody from the team acknowledged me. I had been corresponding with Caz. I requested a refund and they stopped responding to emails. They clearly don’t stand behind their money back guarantee. Super disappointing. I wouldn’t recommend these stickers or this brand for their lack of correspondence during difficult feedback along with the abundance of emails you get post purchase.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

excellent customer service

Appreciated that when I had issues with the website (and its numerous promotions) a consultant was immediately available to fix the issue. Rare for a Saturday night.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Our family goes camping every year…

Our family goes camping every year during Father’s Day and we would always get so many mosquitoes bites! I seen an add for the NATPAT Patches and decided to try it, the best decision I ever made! I put them on my shoes, pants shirts and no bites. We now make sure we’re always stocked! NATPAT has great customer service support I recently ordered a new set of patches and still haven’t received them, they responded back right away with details and a solution! Wow! Great job 👏🏾

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quick shipping

Quick shipping, fast email response time, seems personal not automated or AI.
Sleep patches seem to be helping our twins stay sleeping through the night (at least better than they were)

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

delivery issues fixed!

I was having trouble with my products being delivered and customer support was fast with communication and helping me trouble shoot! I love the products and now I also love the customer support!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

First class customer services, issue….. Solved!!!

Made an order but had some errors on the website so I wasn’t sure if the order went through once or twice or even three times, as soon as that happened, I contacted customer service services and I had a response from Caz.

Caz answered very quickly and concisely and my issue was resolved within a matter of a few hours.

One of the best customer services that I have used, whether a large customer service services team or a small customer service services team, they are efficient and accurate and will resolve almost all issues that you ask.

Thank you. 🙏🏼

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Natpat cs Rep were awesome !

Natpat customer service Rep were so helpful and quick with their service I truly expected days for a response and nope same day and took care of my issue right away, can't wait to use my products on my doggie will definitely be comeback customer :)

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, very quick to respond, super helpful and reassuring. Appreciate all the assistance provided! The product is awesome as well, just started using it and does the job.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

I’m looking for something on the natural side for my little one. I was super excited when I found this company and loved reading how it started/all the comments from buyers. I reached out to customer service with a couple of questions before purchasing and they went above and beyond helpful! Response was almost instant which is nice as well!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and product offerings

My online order was not received, and I emailed the customer care team

Within 10min of sending My query, the team confirmed that they had despatched my orders and also sent me a bonus pack of Natpat bedtime vapor stickers. Very impressive service! Thank you

I can confirm that these kids vapor stickers are magic! The kids are finally enjoying a good night's sleep!

April 22, 2026
Unprompted review

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