I rang the Natural Skincare Factory on Saturday 5th September to ask if their products were genuinely made in Scotland, as I had just received my order and there was no mention of this on the jars. Th... See more
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Review summary
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Pleased to receive free small tube of Active Cream which will be ideal to take on holiday. Delivery was speedy. My father used this cream for many years & felt it helped with his arthritic pain so m... See more
I was having difficulty getting to sleep and then waking at 3am due to restless legs and anxiety through perimenopause. I decided to try the Natural Skincare Factory Magnesium Oil Spray after reading... See more
Order sent out promptly and great price saving offers like 3 for2 a d free postage. Have used Active Cream for my knees for many years and found in cold weather by using it twice a day, instead of usu... See more
Company details
Written by the company
At Natural Skincare Factory, we are more than just a skincare brand; we are a community that deeply cares about our customers and the products we create. Our devotion to crafting natural, high-quality skincare solutions stems from a genuine love for high quality products.
Contact info
PO Box 18699, AB42 9AS, Peterhead, United Kingdom
- 0800 0199932
- trustpilot@naturalskincarefactory.com
- naturalskincarefactory.com
4.8
Excellent
441 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great product
I bought Magnesium spray to try and help with sleep issues. Have only been using it for a few days but I notice a difference already.
Great product easy to apply and reasonably priced.
July 9, 2025
Effective stuff.l recommend it
June 30, 2025
Deliverd with care
June 27, 2025
Prompt and reliable delivery
The items I ordered arrived promptly. How effective these products will be remains to be seen. Ask me again in 6 months time.
June 2, 2025
Helping my knees!
Would like to keep running until I am 80 and I am sure your active care cream and active care gel are helping me to achieve this. Was thinking that I would have to hang up my running shoes after suffering with my knees but after using your creams I am still going (was doubtful but was desperate and I have been proven wrong)
May 26, 2025
More or less immediately the tired leg…
More or less immediately the tired leg cream worked for restless legs. So much better.
Delivered on time.
Thank you
May 28, 2025
This was bougjt for a family member
This was bougjt for a family member, who swears by it, he is in his 80's and it is the only hand cream he has ever used.
May 30, 2025
I’ve just started taking this so it’ll…
I’ve just started taking this so it’ll be a wee while before I know if it’s working xx
May 28, 2025
Good and efficient company.
This a a really good company to o deal with. Very pleased with the product and the easy ordering. I hope to use gem for many years to come.
May 28, 2025
eased long term fibromyalgia pain
Arrived in good time - has eased long term fibromyalgia pain in neck and shoulders - found push down button a bit difficult to use
May 27, 2025
Truly amazing products and I’m always…
Truly amazing products and I’m always so sceptical ? But what I use has been fab
May 26, 2025
I have been a customer with this…
I have been a customer with this company for many years and continually found them to be most helpful.
I wouldn't be without my handcream.
April 28, 2025
Reducing chemo therapy after effects.…
After chemo therapy for Bowel Cancer in 2012 I have tried a variety of creams for the after effects of tingling in my fingers and toes with little results. Since I started After Care Cream the tingling sensation has improved greatly making my life much more comfortable. So it is without hesitation that I fully endorse this product
May 12, 2025
Unprompted review
My idem was delivered earlier than…
My idem was delivered earlier than expected so I received it before my holiday.
May 3, 2025
I’ve been using your product and…
I’ve been using your product and website for over 6 months now and have been extremely happy with both. Prompt reliable service. Thanks
April 30, 2025
Great service as usual
Great service as usual, delivered quickly absolutely love their products too, I can’t praise them highly enough
April 29, 2025
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